Reviews
Good service at Bob Bell
Everything was fine. It took an hour and a half for routine maintenance and a recall procedure. New building is wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
NEW CAR
I had a pleasant experience. The warranty was not explained as well until I went to do the financial aspect. I was also supposed to receive a cargo net for my trunk along with my car, this was not in the trunk when I looked after leaving the dealership.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great working with Dave and Bob Bell Ford
I received excellent and respectful care from Dave in the Ford service department. I was not treated like I didn't know what I was talking about like I have been in the past from another Ford dealership. Dave was very patient with me and my anxieties about the warranty work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
67500 Maintenance
I had the 67500 maintenance done. Plus their was a anti corrosion recall. Everything went well except too much oil was added and had to be drained. When I took it back the next day the Service department was prompt in taking care of the issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Bill (the service writer ) did an excellent job processing the needed service. Oil changed , tires rotated & all systems checked. Total service time approx. 1 hr. 29 mins. After service Bill explained the condition of all items on the multi point inspection & processed the checkout. Great job Bob Bell. I'll be back.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is great to read such wonderful comments about your recent experience with us, William. At Bob Bell Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Outstanding customer service
My son told me about this dealership and I am pleased I have visit this dealerships which was farther away from my house that other dealerships didn't offer this customer service and pressure free thanks for everything
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A great experience at Bob Bell Hyundai
Bob Bell Hyundai is the type of dealership that makes you feel welcome from the time you answer the door until the time that you exit the door they make buying a car and experience worthwhile and not a hassle for your business I would rate them the number one Hyundai dealership in the Maryland DC Virginia area!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
Nice car. I am glad I made the chose that I did. The staff were very nice. I would go back. I do think the price could have gone down a little more. Overall great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The right place to purchase
We called and told our sales person what we needed they were very knowledgeable and got us through the process quickly and efficiently, I was impressed thoroughly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob Bell Quick Lane service
Fast Friendly service at Bob Bell Quick lane service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback of our Staff's outstanding service, Joseph! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!