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Bob Bell Ford Hyundai

(995 reviews)
Visit Bob Bell Ford Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
New (410) 487-0804 (410) 487-0804
Used (888) 804-4902 (888) 804-4902
Service (888) 806-9301 (888) 806-9301

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good service at Bob Bell

Everything was fine. It took an hour and a half for routine maintenance and a recall procedure. New building is wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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NEW CAR

I had a pleasant experience. The warranty was not explained as well until I went to do the financial aspect. I was also supposed to receive a cargo net for my trunk along with my car, this was not in the trunk when I looked after leaving the dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great working with Dave and Bob Bell Ford

I received excellent and respectful care from Dave in the Ford service department. I was not treated like I didn't know what I was talking about like I have been in the past from another Ford dealership. Dave was very patient with me and my anxieties about the warranty work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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67500 Maintenance

I had the 67500 maintenance done. Plus their was a anti corrosion recall. Everything went well except too much oil was added and had to be drained. When I took it back the next day the Service department was prompt in taking care of the issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Bill (the service writer ) did an excellent job processing the needed service. Oil changed , tires rotated & all systems checked. Total service time approx. 1 hr. 29 mins. After service Bill explained the condition of all items on the multi point inspection & processed the checkout. Great job Bob Bell. I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great to read such wonderful comments about your recent experience with us, William. At Bob Bell Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Outstanding customer service

My son told me about this dealership and I am pleased I have visit this dealerships which was farther away from my house that other dealerships didn't offer this customer service and pressure free thanks for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great experience at Bob Bell Hyundai

Bob Bell Hyundai is the type of dealership that makes you feel welcome from the time you answer the door until the time that you exit the door they make buying a car and experience worthwhile and not a hassle for your business I would rate them the number one Hyundai dealership in the Maryland DC Virginia area!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Awesome

Nice car. I am glad I made the chose that I did. The staff were very nice. I would go back. I do think the price could have gone down a little more. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The right place to purchase

We called and told our sales person what we needed they were very knowledgeable and got us through the process quickly and efficiently, I was impressed thoroughly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Bob Bell Quick Lane service

Fast Friendly service at Bob Bell Quick lane service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your feedback of our Staff's outstanding service, Joseph! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!