Reviews
The dealership was very clean and all the employees that
The dealership was very clean and all the employees that I interacted with were polite and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Timothy, Ruben everyone was great to work with.
Timothy, Ruben everyone was great to work with. It was worth the drive from Mississippi to work with these folks. I will be using them going forward on all my Lincoln Deals.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional in all aspects of the business.
Very professional in all aspects of the business. Service department gets you in and as promised.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Everyone was so helpful from beginning to end.
Everyone was so helpful from beginning to end. CJ greeted me at the door and Keith explained all the bills and whistles of the car. Great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Wrote dealership about a specific Certified Pre-Owned
Wrote dealership about a specific Certified Pre-Owned Lincoln through the Cars.com app. I listed three questions that I had about that car to determine whether to drive 70 miles each way to take a look. I have not had anyone contact me to answer my questions yet. I finally contacted them on their direct internet division number and have not gotten answers to my questions. Now that car has been sold.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Pretty terrible customer service.
Pretty terrible customer service. Service department unable to resolve issues even after months in service!! Refuses to service vehicles under Factory warranty. Tried for hours to reach management and just got the runaround
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you are displeased with your recent experience with us. Please give us a call at (281) 493-2000 and we will do our best to make this better. We hope to hear from you soon.
Max was a great help to my family and I!
Max was a great help to my family and I! Definitely recommend him for anymore future purchases!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
The service was 5 stars!
The service was 5 stars!⭐️ I love my salesman he is amazingly good , personable , and accommodating. The ambassador was awesome and knowledgeable about the vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Wonderful experience, polite, helpful, accommodating,
Wonderful experience, polite, helpful, accommodating, answered every question, great ride and quickly reacted to our changing needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
I located 2 cars on line that fit needs.
I located 2 cars on line that fit needs. Both were ae at Wesr Point Lincoln. Called in to used car dept and Sam Sadikki answered. When I went in he had both cars ready for viewing and test drive. My wife was unable to attend so he brought the car my home the next day for her to see. We were very pleased with the whole transaction. Sam followed and took care of the follow-up details. I certainly will recommend West Point to friends and acquaintances
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jerry, we're happy you found our staff to be so supportive during your experience here at West Point Lincoln. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!