David Dodge Chrysler Jeep RAM

After seven years and two previous vehicles leased through this dealership, my wife and I expected at the very least a baseline of professional courtesy. Instead, our most recent experience with David Dodge and salesman Mike McVeigh was a complete disaster, defined by incompetence, a total lack of transparency, and the classic sleazy salesman tactics that give the industry a bad name. My wife, Ashley, reached out to Mike a month before her lease was up on her 2023 Grand Cherokee. Having worked in car sales myself, I have never seen a situation where the customer has to do all the heavy lifting to move a deal forward. My brother in law is also in the business as a car salesman, so between the two of us, we know exactly how the game works and how a professional floor should be run. Mike’s communication was virtually nonexistent, and when he did respond, it was with half baked attempts to push 2025 inventory that we explicitly stated we did not want. We were interested in the 2026 Limited Reserve; Mike ignored the request, sent us a generic link to the website that showed no matching inventory, and still tried to bait us into an appointment under false pretenses. The lack of transparency reached a breaking point when Mike finally provided numbers on a 2026 model. Despite the MSRP being $3,000 less than her current vehicle, the lease payment quote was nearly $200 higher. No explanation was offered for this discrepancy. It was a transparent attempt to price us out of the vehicle we wanted to force a sale on older stock, likely for a better commission or spiff. To be clear, the money was not the issue. We have the means to afford the vehicle; the issue was being treated like we were too unintelligent to notice the predatory math. Furthermore, if you are expecting to get a lease through a reputable bank backed by Jeep like Stellantis, good luck. They will farm your lease out to another bank that will incur fees you might not be aware of. You will likely end up with Sun East or some other local FCU or bank instead of the brand Jeep recommends. To top it off, trying to turn in the lease was an exercise in futility. Multiple calls went to voicemail with zero callbacks. When I called personally, my information was immediately harvested by their BDC and farmed out to another salesman. This was particularly offensive because the individual they sent my info to is someone I have no interest in working with and absolutely do not want to be associated with due to our past history outside of this dealership. It was a gross invasion of privacy and a lack of due diligence. It eventually took an email to the Operations, Sales, and F&I managers just to get someone to acknowledge the lease termination. We ended up going down the street and purchasing a luxury vehicle that cost significantly more, simply because that dealership actually appreciated our business. If you value your time and expect a shred of professional integrity, skip David Dodge. If you must go there, avoid Mike McVeigh like the plague. They don't want to help you; they want to move what’s easy for them, even if it means losing a loyal, decade long customer. Take your business elsewhere.

After seven years and two previous vehicles leased through this dealership, my wife and I expected at the very least a baseline of professional courtesy. Instead, our most recent experience with David Dodge and salesman Mike McVeigh was a complete disaster, defined by incompetence, a total lack of transparency, and the classic sleazy salesman tactics that give the industry a bad name. My wife, Ashley, reached out to Mike a month before her lease was up on her 2023 Grand Cherokee. Having worked in car sales myself, I have never seen a situation where the customer has to do all the heavy lifting to move a deal forward. My brother in law is also in the business as a car salesman, so between the two of us, we know exactly how the game works and how a professional floor should be run. Mike’s communication was virtually nonexistent, and when he did respond, it was with half baked attempts to push 2025 inventory that we explicitly stated we did not want. We were interested in the 2026 Limited Reserve; Mike ignored the request, sent us a generic link to the website that showed no matching inventory, and still tried to bait us into an appointment under false pretenses. The lack of transparency reached a breaking point when Mike finally provided numbers on a 2026 model. Despite the MSRP being $3,000 less than her current vehicle, the lease payment quote was nearly $200 higher. No explanation was offered for this discrepancy. It was a transparent attempt to price us out of the vehicle we wanted to force a sale on older stock, likely for a better commission or spiff. To be clear, the money was not the issue. We have the means to afford the vehicle; the issue was being treated like we were too unintelligent to notice the predatory math. Furthermore, if you are expecting to get a lease through a reputable bank backed by Jeep like Stellantis, good luck. They will farm your lease out to another bank that will incur fees you might not be aware of. You will likely end up with Sun East or some other local FCU or bank instead of the brand Jeep recommends. To top it off, trying to turn in the lease was an exercise in futility. Multiple calls went to voicemail with zero callbacks. When I called personally, my information was immediately harvested by their BDC and farmed out to another salesman. This was particularly offensive because the individual they sent my info to is someone I have no interest in working with and absolutely do not want to be associated with due to our past history outside of this dealership. It was a gross invasion of privacy and a lack of due diligence. It eventually took an email to the Operations, Sales, and F&I managers just to get someone to acknowledge the lease termination. We ended up going down the street and purchasing a luxury vehicle that cost significantly more, simply because that dealership actually appreciated our business. If you value your time and expect a shred of professional integrity, skip David Dodge. If you must go there, avoid Mike McVeigh like the plague. They don't want to help you; they want to move what’s easy for them, even if it means losing a loyal, decade long customer. Take your business elsewhere.

The best auto buying experience from my living room. I was shopping around for a Jeep Gladiator to get out of my leased 2024 Nissan Frontier I live in New Jersey, went to a bunch of dealerships in my area, I see David's commercials all the time and decided to find out if he was actually my dealer and just didn't know it. I started by texting my interest in the Gladiator they had on their lot. Quick response from Sam, we were trying to get to the numbers that would work for me, took about a few hours back and forth by text. Finally they came back with a number in my budget with taking my Frontier lease. Here's the best part, Joe R called me said we are getting paperwork finalized and that they would deliver the vehicle to my house and sign everything at my house. Eli in finance discussed the paperwork and agreed on everything. Mind you Im about 90 minutes away from them. Joe R salesman should up dressed nice, happy smile, we chatted a bit. Signed the paperwork, took the plates off Frontier and Drove off. Leaving me with a beautiful truck. David Dodge you were my dealer and I just found out that when I'm ready to buy another I'm coming to you, and I'm going to tell everyone I know that if they're looking for a Jeep Dodge whatever to come to you because the experience I had was amazing. I appreciate you. Thank you.

We have bought and leased many vehicles here and their service A number one .. Our salesman this last time was John and he was with us every step of the way since we are 2.5 hrs away so we trust him 💯 they deliver our vehicle and return or buy our old car we really did trust them ..

My sales person went above and beyond to help me every person in the sales room was very friendly

As always a great experience. Mike made it an easy and quick transition. The truck is beautiful.

The place was very nice two me an my husband thank you so very much

I had great service from Mr Brad Ross who was very much helpful and patient,did a great service overall.Willing to tell others.Dave is my dealer.

Brought my Jeep Wrangler in for inspection. Was met with friendly service members. Waiting for approximately for an hour in their nice and clean waiting area. Was sent a text saying if had any questions to text back. Then my Jeep was ready and out the door I went. Couldn’t have gone smoother.

Outstanding service from start to finish. This was the easiest auto purchase I’ve ever had. Many kudos to the dealership and especially Brad Ross. Charles, who personally delivered the Jeep to our home, was also nothing but professional. Thank you to all.