Reviews
They do a good job with the work they do but miss small things. Oil reminder light was not reset.
They do a good job with the work they do but miss small things. Oil reminder light was not reset.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great experience getting my oil changed. The staff was courteous, knowledgeable, I really appreciate the honest and efficient service. Highly recommend!”
Great experience getting my oil changed. The staff was courteous, knowledgeable, I really appreciate the honest and efficient service. Highly recommend!”
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Charm at service at service department is great! That is why I come there. Thanks
Charm at service at service department is great! That is why I come there. Thanks
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional. Always takes care of our vehicles. Service department is the reason we go to Greens. Great people, great service. Think Greens.
Very professional. Always takes care of our vehicles. Service department is the reason we go to Greens. Great people, great service. Think Greens.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience in the car buying process at Greens Toyota was very pleasant, informative, options were presented and within budget range. I drove away a satisfied and happy customer. 👍
My experience in the car buying process at Greens Toyota was very pleasant, informative, options were presented and within budget range. I drove away a satisfied and happy customer. 👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience at Greens Toyota Lexington Ky was an extremely pleasant one. Staring with our initial contact salesperson Lorenzo Lecce who greeted us with a pleasant greeting putting forth positive energy and a warm welcome. He sat down with us me in person and my husband on speaker phone and addressed all my husbands concerns with graceful intelligent answers. Then further speaking with me Lorenzo identified our vehicle needs and budget and then guided us to a variety of vehicles on the lot. He was also attentive that I was moving. After several visits on the days to follow Lorenzo helped us settle on a Camry XLE. Then we went through the purchasing process and Lorenzo made this a smooth easy process. Because the vehicle was on the lot we received a dealership discount, a discounted extended warranty was offered, we were surprised we were even given a generous amount for our trade, and rubber mats in new vehicle. After the sale just as Lorenzo went the extra mile so many times already, he spent some time with us setting up the Toyota app and tethering our phones to it. Lorenzo gave us world class top notch service and a very pleasant experience matching us with our new Camry that is already working so well for our family. Huge Blessing! Thanks to Lorenzo and to all the people on the Toyota Green Team! 🙂
Our experience at Greens Toyota Lexington Ky was an extremely pleasant one. Staring with our initial contact salesperson Lorenzo Lecce who greeted us with a pleasant greeting putting forth positive energy and a warm welcome. He sat down with us me in person and my husband on speaker phone and addressed all my husbands concerns with graceful intelligent answers. Then further speaking with me Lorenzo identified our vehicle needs and budget and then guided us to a variety of vehicles on the lot. He was also attentive that I was moving. After several visits on the days to follow Lorenzo helped us settle on a Camry XLE. Then we went through the purchasing process and Lorenzo made this a smooth easy process. Because the vehicle was on the lot we received a dealership discount, a discounted extended warranty was offered, we were surprised we were even given a generous amount for our trade, and rubber mats in new vehicle. After the sale just as Lorenzo went the extra mile so many times already, he spent some time with us setting up the Toyota app and tethering our phones to it. Lorenzo gave us world class top notch service and a very pleasant experience matching us with our new Camry that is already working so well for our family. Huge Blessing! Thanks to Lorenzo and to all the people on the Toyota Green Team! 🙂
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kristen Bailey was wonderful service advisor, with little wait. Service was done in a timely manner. They provided a video of the Van inspection and gave recommendations.
Kristen Bailey was wonderful service advisor, with little wait. Service was done in a timely manner. They provided a video of the Van inspection and gave recommendations.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was well organized and efficient. Nathan was very busy but still took the time to be friendly. Hope the construction ends soon.
Everything was well organized and efficient. Nathan was very busy but still took the time to be friendly. Hope the construction ends soon.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Whether buying or having service done on a vehicle, Green's staff is courteous and helpful.
Whether buying or having service done on a vehicle, Green's staff is courteous and helpful.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I would give them negative five stars. I told the service department about a problem I thought it was so check the codes and they did not check them they did not even run the ABS problem where the problem actually was the actuator. They gave me new calipers grinding the rotors and new brake pads for $1,400 and said if it didn't fix it bring it back and when I did they refusing to help me. What can I do?
I would give them negative five stars. I told the service department about a problem I thought it was so check the codes and they did not check them they did not even run the ABS problem where the problem actually was the actuator. They gave me new calipers grinding the rotors and new brake pads for $1,400 and said if it didn't fix it bring it back and when I did they refusing to help me. What can I do?
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Becky, my name is Dwight Couch the Expereince Manager with Green's Toyota. Can you please email me at [email protected]? I would like to know more so I can speak with Justin and Rual. I appreciate you leaving this review so I can look into this further.