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AutoNation Chevrolet Laurel

(726 reviews)
Visit AutoNation Chevrolet Laurel
Sales hours: 8:30am to 9:00pm
View all hours
Sales
Monday 8:30am–9:00pm
Tuesday 8:30am–9:00pm
Wednesday 8:30am–9:00pm
Thursday 8:30am–9:00pm
Friday 8:30am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (877) 338-2599 (877) 338-2599
Used (888) 242-3112 (888) 242-3112
Service (866) 537-0406 (866) 537-0406

Reviews

(726 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Laurel from DealerRater.

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Great customer service and timely repairs and drop off...

Great customer service and timely repairs and drop off and pickup shuttle helps. And thanks for the Multi Point Inspection on the vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

They were very straightforward with me. They kept me in...

They were very straightforward with me. They kept me in the loop as they looked over my car and they were great about getting they needed on my extended warranty to make that I didn't pay more than I needed to out of pocket. The waiting room area was clean and well spaced out which made it easy to work while I waited for my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Service was quick and efficient. Staff was good. Happy...

Service was quick and efficient. Staff was good. Happy to use their facilities for many years

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Great response to my car situation. My car was given...

Great response to my car situation. My car was given great care in a timely manner. Such a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Annette, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

Great service as always from AutoNation Chevrolet in...

Great service as always from AutoNation Chevrolet in Laurel, MD. Top notch customer service and representative in Tony Persaud.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk! Have a great day!

The staff there are absolutely awesome. They are very...

The staff there are absolutely awesome. They are very friendly, courteous and welcoming. This was my 3rd vehicle purchase from this location. I love my new 2022 High Country Traverse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Dealer is straightforward. They had the car I wanted The...

Dealer is straightforward. They had the car I wanted The dollars were high due to market conditions and because it was older, the banks were reluctant to finance it. But the dealership finally got it done. I ended up getting a nice older one owner vehicle with low annual mileage. This is my second vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

The staff there are absolutely awesome. They are very...

The staff there are absolutely awesome. They are very friendly, courteous and welcoming. The atmosphere there is beautiful and the place is very neat and clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always get great customer service. Big shout out to...

I always get great customer service. Big shout out to Oscar!!! He always help me get the job done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Painless process. Darryl was outstanding. In and out very...

Painless process. Darryl was outstanding. In and out very quick. Would highly recommend Autonation Chevy in laurel for anyone looking for new car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jonathan, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Laurel and we hope to be of service again in the future. Have a great day!