Acura of Peabody

Fast, courteous service. Routine oil change and tire rotation. Completed on time as promised.

I've been an Acura owner for 17 years ....always happy with my interactions in Peabody. My husband and daughter are happy Acura owners as well

Prompt helpful staff. Nice service. Every time feels like I am driving a new vehicle after the service. Great class of vehicles and tremendous dealership

When I called to see if the used vehicle found on cars.com was available for a test drive, not only did Norm say it was, but it was also moved to the front for easy accessibility to see and test drive before I arrived. Impressive especially compared to experiences the same weekend at other dealers. The price listed was fair based on others for sale in the area & the price didn't include certain conditions or increase once there unlike at other dealers with listings. The price offered for my trade in was also in line with what others offered and KBB. Steve A. was the sales person who worked with me. He paid attention to the details & answered all of my questions throughout the process & seemed to truly care to provide quality customer service. Vanessa handled the paperwork and also was informative & upfront throughout the process providing great customer service. Overall, from the first call inquiring about the vehicle to picking it up, it was a great buying experience!

We worked with Thad and our experience was great! I was not the easiest customer in the world, as I had an exact color combo and package I was looking for and I had no 2nd choice. And Thad was able to come thru and find it for me in a 2016 for almost exactly what I was looking to pay! We LOVE the car, I LOVE driving it, riding in it and mostly my 3 year old is OVER THE MOON with the entertainment package. Great dealership, great experience and great cars!

I have owned so many cars and up until now couldn't find a better customer service than the Acura of Peabody. The lady that helped me, Cynthia, this time and all the times before is just wonderful. I don't believe you can fiend someone with a bigger smile and more professionalism. Honestly, you get treated like family and they fix your car as of it was their own. That's how I feel.

We purchased our Certified Pre-Owned MDX from Acura of Peabody. Our salesman, Ted, was a pleasure to deal with. We left there, not only with a new vehicle, but with a new friend! Minor details were addressed immediately, and to our satisfaction. Ted strived to meet our every need and desire, (including snacks). He also followed up with us after the sale to be sure we were happy. Ara, the business manager, also strived to make sure we were well informed of our options in financing, warranties, etc. Both gentleman were warm, friendly and professional. This was our third purchase from Acura Peabody and we won't hesitate to buy from them again.

I was interested in an MDX and was coming just about 80 miles away. I worked with Steven whom was such a pleasure to work with, not only did he keep me informed of the vehicles I was interested in but genuinely cared. Our buying experience was GREAT! Steven was caring, so knowledgeable about the vehicle and didn't treat us like just another sale. He went over and beyond what I expected. I would recommend Acura of Peabody to all my family and friends and to especially work with Steven!

When to get a lease the customer service experience was excellent. Willfredo did a great job.

I've leased from this dealership twice. Each time Mike Doherty explained the process to me and was able to get me an excellent deal. He's patient , down-to-earth and honest. The dealership was also pretty excellent in that they were all very friendly and accomodating. Zach, Ira, Vanesa.... are all good people. I highly recommend buying or leasing ur car here.?