Reviews
NO pressure!
Dan Hanson was very professional, and never pushed you in a direction that you did not want to go!very patient, and mgt. worked with us to get to a fair price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
David Roesinger
Efficient and cost effective. The workmanship and quality are at the highest level.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Don Hinds Fore
Work done well and on time. I have used this dealer for more than twenty years. They have always been responsive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charles, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
Don Hines Ford Fishers, IN
Excellent service by Steve in the service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brian, your positive review means a lot to us and we?re happy Steve could provide you with excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!
Received the works service package
Overall my experience has been excellent with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
M. Sallee
I have been a little bemused when I come into the dealership to have my car serviced. My family or myself have purchased 5 vehicles (3 of my own) since 2001, yet when I arrive I am asked if I purchased the car there. Also, with my last car, I had a dedicated service advisor. When I purchased my current car, my service advisor happens to be whoever is available. I am beginning to feel that I am not a valued customer.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to bring this to our attention, Margaret. We can assure you that we truly value you as a continued customer and we would never want you to feel this way when leaving our dealership. Please reach out or stop by at your earliest convenience and we would love to address your issues so we can regain your trust in us. We hope to hear from you soon.
2008 Liincoln repair
Service manager kept his word in a very difficult repair and the net result was a great repair. Special thanks to Josh who handled the whole service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
F150 Oil Change/Tire Rotation review
Good experience, however it took a solid hour to change my oil and rotate the tires, I know that they are busy, but seems like a long time for that... For that amount of time, I thought maybe the truck would be washed. I had an appointment and was on time.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Don Hinds Ford Review
I loved my car buying experience Diana Bell was so nice and helpful. Also, Dan was great at closing my deal. Thank you all
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ashley, we are very happy Diana could provide you with a positive car buying experience! Congratulations on your new car! Please don't hesitate to reach out if there's anything additional we can do for you.
Purchase of a Ford Edge Titanium
Overall I had a very good experience at Don Hinds Ford. I was provided with ready cars for test drives although two of them could have had more fuel in the tank to allow a more complete test. The Salesperson was very knowledgeable and was willing to listen to my wants before pushing any particular vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to notice those efforts and for leaving such an awesome review! It is great to hear our staff took such great care of you! We hope to see you here again! Safe travels!