Reviews
Friendly and fairly easy and short visit to purchase the Camry. There was a wide selection of vehicles to choose from in the very large lot. Also some new models inside the show room.
Friendly and fairly easy and short visit to purchase the Camry. There was a wide selection of vehicles to choose from in the very large lot. Also some new models inside the show room.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
service center was super busy waited 30 minutes in line to have car processed for service
service center was super busy waited 30 minutes in line to have car processed for service
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Toyota Tempe. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 420-3425 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
I waited over two hours, a was suspicious when the car was returned hot inside. So I popped the hood, and sure enough no service was performed. The service writer apologized and said the next two oil changes would be free. NO THANKS.
I waited over two hours, a was suspicious when the car was returned hot inside. So I popped the hood, and sure enough no service was performed. The service writer apologized and said the next two oil changes would be free. NO THANKS.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Roy, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.
You guy’s doing find Try to work on less time for waiting for the car to be ready
You guy’s doing find Try to work on less time for waiting for the car to be ready
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Salva, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service and staff was helpful the shuttle service was good and make convenience to get a ride good communication with the service center
Great service and staff was helpful the shuttle service was good and make convenience to get a ride good communication with the service center
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Mona, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Yes i'm very pleased that they had the car done quickly and got me into a rental fully covered with no issues, very quick and efficient use of my time. Overall I am very happy with my visit, and my help from Valencia and the service crew.
Yes i'm very pleased that they had the car done quickly and got me into a rental fully covered with no issues, very quick and efficient use of my time. Overall I am very happy with my visit, and my help from Valencia and the service crew.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jett, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I made the appointment but wasn't able to make it there myself so my wife took our car in ... she mentioned that it very well!!! Cameron was very nice and helpful!!! Thank you Cameron!!👍🏽
I made the appointment but wasn't able to make it there myself so my wife took our car in ... she mentioned that it very well!!! Cameron was very nice and helpful!!! Thank you Cameron!!👍🏽
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
I brought my car in for its 12-month ToyotaCare service on May 29, 2026, and received absolutely excellent customer service from Brittany at AutoNation Toyota Tempe. She was incredibly efficient, quickly pulling up my information on the computer and setting up the service within just a couple of minutes. She gave me an accurate estimate of the wait time and kept me well-informed throughout the entire process. I am incredibly pleased with Brittany’s professionalism and great customer service, and I highly recommend AutoNation Toyota Tempe! I also want to give a special thank you to service tech Omar Rojo Hernandez, who did a wonderful job. I rely on Toyota Safety Sense to keep me safe on the road, and I always worry about items accidentally being turned off during a service. When I got back into my car, Omar had left the information screen up, showing me exactly which safety features were activated. It was a huge relief not to have to go back into the settings to double-check everything. I truly appreciate his attention to detail and care for my safety. Thank you, Omar, for doing such a fantastic job!
I brought my car in for its 12-month ToyotaCare service on May 29, 2026, and received absolutely excellent customer service from Brittany at AutoNation Toyota Tempe. She was incredibly efficient, quickly pulling up my information on the computer and setting up the service within just a couple of minutes. She gave me an accurate estimate of the wait time and kept me well-informed throughout the entire process. I am incredibly pleased with Brittany’s professionalism and great customer service, and I highly recommend AutoNation Toyota Tempe! I also want to give a special thank you to service tech Omar Rojo Hernandez, who did a wonderful job. I rely on Toyota Safety Sense to keep me safe on the road, and I always worry about items accidentally being turned off during a service. When I got back into my car, Omar had left the information screen up, showing me exactly which safety features were activated. It was a huge relief not to have to go back into the settings to double-check everything. I truly appreciate his attention to detail and care for my safety. Thank you, Omar, for doing such a fantastic job!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
not 5 star becasue came with a 7:30 appointment and left after 10:00. Long wait with appointment
not 5 star becasue came with a 7:30 appointment and left after 10:00. Long wait with appointment
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (480) 420-3425 when you have a chance. Thank you, and we look forward to hearing from you.
Fast efficient service dept. A++++++++Dealership. There were no surprises, Clean waiting room inc. bathrooms.
Fast efficient service dept. A++++++++Dealership. There were no surprises, Clean waiting room inc. bathrooms.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!