Big Two Toyota of Chandler

Good customer service, good deals, I been with Toyota for years and they have best vehicles.

Fantastic work from Eric to walk me through the buying process. It was efficient, he was calm and knowledgeable.

I looked at Camry hybrid online and sent a quote inquiry. Shawn contacted me and suggested I come in for a test drive. The car I looked at online would not come in until July. Shawn said he had one coming in within a week with a few extra items and quoted me the same price. Johnnie did the test drive and initial paperwork with us. I was in my new care in a week. I cannot say en ugh good things About Big Two Toyota and staff. Dreams do come true!

BIG TWO TOYOTA!!! Eric was AMAZING!!!! Helpful, patient, professional and TRULY saved the day! He made the process smooth and stress free. He went above and beyond to do everything he could for me! Thank you🙏🏻

Great dealership, friendly staff, great deals and amazing reliable Toyota cars. Would come back here again when the time is right.

As of 3/13, I am done with Big Two Toyota. I went in for a simple oil change with an 8:30 AM appointment, and I ended up sitting in the lobby until noon — and the car still wasn’t finished. During the wait, the advisor tried to upsell multiple service packages, then later reported several tire and alignment issues. The strange part is that I bought new tires less than a year ago and had a wheel alignment done right before this oil change. When I called the service department to report the issue, the person who answered simply hung up on me.

We went there to purchase a used Hyundai Santa Cruz. Josh was our salesman. He was very helpful, honest, accommodating, and very personable. We said right from the start that we wanted the best price he could give us. We didn't want to go back and forth. He respected that. The dealership was very clean, stylish had a cafe where Josh bought us lunch. We would visit them again if we were looking for another vehicle.

They were quick to contact me and professional. Unfortunately had a family emergency come up which will prevent me making a purchase at this time.

Good experience with Tim in fleet sales would recommend him to anyone who is interested in buying a new car!!

Be careful, ask a lot of questions. IMO service advisors do not advise. I’ve used Big Two Toyota for years (Juan R is awesome), had another issue that pushed me to other Toyota dealerships for service. Decided to try Big Two again due to proximity, but think that was a bad decision. My Sequoia didn’t sound right when starting, thought it was the battery. Well drove it into service drive and told Service Advisor I need an alternator…because I had (2) Auto Zone guys say my battery is good, but thought the alternator is starting to fail. Well, $1,360 (after $150 discount) later alternator was replaced and got email saying, “ We replaced the alternator per your request, but it looks like your starter is failing. The vehicle started fine when it was pulled in, but when the tech went to pull it out after he had the work finished, he noticed the starter issue on 2 tries and then it was normal again. Unfortunately, to replace that starter is an additional $1275+tx over the initial $1382+tx. I was able to do $150 off the initial $1382 and can do another $150 off on the starter repair for you if you want us to take care of it.” Wish I would have been “ADVISED” to check alternator to confirm that was issue…but we will never know weird sound when starting was alternator or starter.