Reviews
Service is excellent, and quick. Staff is super friendly, helpful and knowledgeable. Prices for service are very affordable
Service is excellent, and quick. Staff is super friendly, helpful and knowledgeable. Prices for service are very affordable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good service and good price. I love 💗 it. I am with my family they're love the Jeep
Good service and good price. I love 💗 it. I am with my family they're love the Jeep
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Looking at many cars on the internet and using ChatCPT I focused on a 2022 Lincoln Nautilus with 19,151 miles. I called and spoke to David B. To set up an appointment several days later. We arrived and were able to take the car for a nice long test drive. We drove a long distance from lower Delaware to see the car. The car was beautiful so we made a date to pick it up in a week. They did not even ask for a down payment! The car was missing several items that were listed on the window sticker, telling David he was able to get them when we picked up the car. I wanted an extended warranty and Kyle suggested something that saved me money comparing it to the one I was looking at through another reputable site. The extended coverage makes me feel protected. This is my second Lincoln (MKX) ( now Nautilus)that I bought with 18,500 miles 12 years ago. I feel good about the purchase and the Dealership. Bill from lower slower Delaware purchased the car March 26,2026.
Looking at many cars on the internet and using ChatCPT I focused on a 2022 Lincoln Nautilus with 19,151 miles. I called and spoke to David B. To set up an appointment several days later. We arrived and were able to take the car for a nice long test drive. We drove a long distance from lower Delaware to see the car. The car was beautiful so we made a date to pick it up in a week. They did not even ask for a down payment! The car was missing several items that were listed on the window sticker, telling David he was able to get them when we picked up the car. I wanted an extended warranty and Kyle suggested something that saved me money comparing it to the one I was looking at through another reputable site. The extended coverage makes me feel protected. This is my second Lincoln (MKX) ( now Nautilus)that I bought with 18,500 miles 12 years ago. I feel good about the purchase and the Dealership. Bill from lower slower Delaware purchased the car March 26,2026.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bergey's Lincoln. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I am writing to express my dissatisfaction with the service I recently received at Bergey’s Lincoln dealership regarding my 2017 Lincoln Continental. I brought the vehicle in to address two issues: a malfunctioning front passenger door handle that prevented entry from the outside, and an intermittent check engine light. While the interior door function worked properly, the exterior handle did not. I also requested diagnostic review of the engine light during the same visit. Starting with the door handle issue, I was contacted with an estimate of $6,206.23 to complete the repair. I was told this cost was due to the need to replace all four door handles. This explanation was not reasonable or adequately justified, given that only the front passenger door handle was malfunctioning. The quoted cost is disproportionate to both the scope of the issue and the overall value of the vehicle. To validate this, I consulted an independent mechanic who confirmed that replacing only the affected handle is a standard and viable approach. I was advised that an OEM replacement part could be obtained for approximately $300, with installation bringing the total repair cost to roughly $500. This stark contrast raises serious concerns about the accuracy and fairness of the dealership’s recommendation. Regarding the check engine light, I was informed that the purge valve required replacement, which was completed at a cost of $485. However, I was then presented with an additional estimate of $2,205.39 for further work, including engine mount replacement. I was not provided with a clear or convincing explanation as to how engine mounts are related to a check engine light or why this work was necessary based on the initial complaint. Overall, my experience leads me to question whether the recommendations provided were in my best interest. The pricing and suggested repairs appear excessive and insufficiently justified. I chose to visit the dealership expecting specialized expertise, particularly for the door handle issue, but left with significant doubts about the integrity of the service provided. As a result of this experience, I have lost confidence in both Bergey’s Lincoln and the Lincoln brand as a whole.
I am writing to express my dissatisfaction with the service I recently received at Bergey’s Lincoln dealership regarding my 2017 Lincoln Continental. I brought the vehicle in to address two issues: a malfunctioning front passenger door handle that prevented entry from the outside, and an intermittent check engine light. While the interior door function worked properly, the exterior handle did not. I also requested diagnostic review of the engine light during the same visit. Starting with the door handle issue, I was contacted with an estimate of $6,206.23 to complete the repair. I was told this cost was due to the need to replace all four door handles. This explanation was not reasonable or adequately justified, given that only the front passenger door handle was malfunctioning. The quoted cost is disproportionate to both the scope of the issue and the overall value of the vehicle. To validate this, I consulted an independent mechanic who confirmed that replacing only the affected handle is a standard and viable approach. I was advised that an OEM replacement part could be obtained for approximately $300, with installation bringing the total repair cost to roughly $500. This stark contrast raises serious concerns about the accuracy and fairness of the dealership’s recommendation. Regarding the check engine light, I was informed that the purge valve required replacement, which was completed at a cost of $485. However, I was then presented with an additional estimate of $2,205.39 for further work, including engine mount replacement. I was not provided with a clear or convincing explanation as to how engine mounts are related to a check engine light or why this work was necessary based on the initial complaint. Overall, my experience leads me to question whether the recommendations provided were in my best interest. The pricing and suggested repairs appear excessive and insufficiently justified. I chose to visit the dealership expecting specialized expertise, particularly for the door handle issue, but left with significant doubts about the integrity of the service provided. As a result of this experience, I have lost confidence in both Bergey’s Lincoln and the Lincoln brand as a whole.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Bergey?s staff was friendly, courteous and professional. They were knowledgeable and informative about the car we were looking to buy. The purchasing of our car was very quick and easy. I would highly recommend Bergey?s.
Bergey?s staff was friendly, courteous and professional. They were knowledgeable and informative about the car we were looking to buy. The purchasing of our car was very quick and easy. I would highly recommend Bergey?s.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
What a great place to do business! No hassle. No pressure. They lived up to their reputation. Charles and Ben were awesome!
What a great place to do business! No hassle. No pressure. They lived up to their reputation. Charles and Ben were awesome!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
I recently completed the purchase of a Lincoln Corsair and am very pleased with the process. I conducted much of the process online and remotely until I was ready for a test drive. I was treated fairly and the staff were all friendly and helpful. This is my third purchase at Bergey's Lincoln and this experience was as good as all of the previous ones.
I recently completed the purchase of a Lincoln Corsair and am very pleased with the process. I conducted much of the process online and remotely until I was ready for a test drive. I was treated fairly and the staff were all friendly and helpful. This is my third purchase at Bergey's Lincoln and this experience was as good as all of the previous ones.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michael, we're pleased to hear everything was completed to your satisfaction! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
just purchased a new 2026 nautilus. our salesman was friendly and helpful. a smooth and transparent and pressure -free experience. Bergey's Lincoln excel in creating a positive and low pressure environment.
just purchased a new 2026 nautilus. our salesman was friendly and helpful. a smooth and transparent and pressure -free experience. Bergey's Lincoln excel in creating a positive and low pressure environment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello John, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I contacted Alisha at Bergey's last Friday and she told me the truck i was looking at was available so I made the hour drive Saturday to test drive it. When I met with the salesperson he told me it sold Friday night. I did not have a problem with this I understood that it sold. When I got home Alisha emails me saying it is available what time am I stopping up. I replied I was there and I was told it sold. She said she would look into it and get back to me. Which she never did. I then understood when the salesman at the dealership asked if there was another truck he could show me that this add was a bait and switch. Today, Wednesday I received another email from another salesman named Yara telling me that the truck was available when would you be available to come test drive it. They don't even communicate with one another!! Next email is to the BBB.
I contacted Alisha at Bergey's last Friday and she told me the truck i was looking at was available so I made the hour drive Saturday to test drive it. When I met with the salesperson he told me it sold Friday night. I did not have a problem with this I understood that it sold. When I got home Alisha emails me saying it is available what time am I stopping up. I replied I was there and I was told it sold. She said she would look into it and get back to me. Which she never did. I then understood when the salesman at the dealership asked if there was another truck he could show me that this add was a bait and switch. Today, Wednesday I received another email from another salesman named Yara telling me that the truck was available when would you be available to come test drive it. They don't even communicate with one another!! Next email is to the BBB.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Professional nice and quick. Helped me find a fist car for my son with no hassle
Professional nice and quick. Helped me find a fist car for my son with no hassle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!