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Piazza Acura of West Chester

(1,958 reviews)
Visit Piazza Acura of West Chester
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 6 awards
2020 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (888) 658-2734 (888) 658-2734
Used (888) 692-0794 (888) 692-0794
Service (888) 728-3807 (888) 728-3807

Inventory

See all 159 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2007.
Piazza Acura of West Chester is a full service dealership with a knowledgeable staff who has been satisfying customers' automotive needs for years. As part of the Piazza Auto Group we have a massive inventory of new certified pre-owned and used vehicles. We are sure to have the new Acura or pre-owned vehicle you are looking for. Stop in to 1330 Wilmington Pike in West Chester PA (also serving Wilmington Delaware) to take a test drive. Visit our website to learn about the benefits of buying from Piazza Acura including FREE Lifetime State Inspection alternative transportation when your vehicle is in for service & a FREE first oil change.
Experience the Power of One.

Service center

Phone number (888) 728-3807

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,958 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Piazza Acura of West Chester from DealerRater.

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Second Acura purchased there , would definitely come back again ! Great service from day one .

Second Acura purchased there , would definitely come back again ! Great service from day one .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Brown, Motta, and service mgr Megan all 5. I didn't like the selling process for Zurich extended warranties which I would rate a 2. Nice guy in finance but a very sleazy selling process. Do better! I may cancel the warranties I purchased as I feel like I paid way more than market value in a pressure selling process. It ruined an otherwise excellent selling experience.

Brown, Motta, and service mgr Megan all 5. I didn't like the selling process for Zurich extended warranties which I would rate a 2. Nice guy in finance but a very sleazy selling process. Do better! I may cancel the warranties I purchased as I feel like I paid way more than market value in a pressure selling process. It ruined an otherwise excellent selling experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Sales Consultant Thad Kalinoski was a real pleasure to work with. A big thank you to Angela for finding the auto I really wanted. Entire staff are very professional making the buying experience very satisfying.

Sales Consultant Thad Kalinoski was a real pleasure to work with. A big thank you to Angela for finding the auto I really wanted. Entire staff are very professional making the buying experience very satisfying.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Will reserve opinion until the difficulty with the manual transmission is resolved. No more commo.

Will reserve opinion until the difficulty with the manual transmission is resolved. No more commo.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us! We'll see you next time. Safe travels! - The Piazza Acura of West Chester Team

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Everything at the dealership. I was especially happy with the salesman Bob Rhuno who was great

Everything at the dealership. I was especially happy with the salesman Bob Rhuno who was great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this five-star review and kind words about our sales team at Piazza Acura of West Chester! We'll see you next time!

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Very professional helpful and made for a great buying experience will use this dealership for service and future purchased

Very professional helpful and made for a great buying experience will use this dealership for service and future purchased

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Steve, it's wonderful to hear you had a 5-star buying experience with our team! Thank you for choosing Piazza Acura of West Chester and for sharing your feedback. We look forward to seeing you again down the road!

Consumer response

Great place to do business. Professional personable staff. Love the MDX!!

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Honest. Straightforward. Good follow up Nothing more to say. Thadius was more helpful than this survay . Hope thats enough words

Honest. Straightforward. Good follow up Nothing more to say. Thadius was more helpful than this survay . Hope thats enough words

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad Thadius was so helpful. Your support means a lot to all of us at Piazza Acura of West Chester!

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Using a Costco authorized dealer made it easy. No haggling, no hassle. Excellent inventory options. Did not aggressively attempt upsell on service for warranty options. My salesperson, Omar Haque, was fantastic. Excellent communication. Very responsive. I asked for a specific car seen online, and he had it brought to the front before I arrived. Excellent knowledge of the car, no pressure sales.

Using a Costco authorized dealer made it easy. No haggling, no hassle. Excellent inventory options. Did not aggressively attempt upsell on service for warranty options. My salesperson, Omar Haque, was fantastic. Excellent communication. Very responsive. I asked for a specific car seen online, and he had it brought to the front before I arrived. Excellent knowledge of the car, no pressure sales.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Omar and our team at Piazza Acura of West Chester made your car-buying experience smooth and enjoyable! We hope you enjoy your new car, and thank you for choosing us!

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Leased our fourth acura from Piazza Acura (4 RDXs and now an MDX) all from Bob Ruhno.

Leased our fourth acura from Piazza Acura (4 RDXs and now an MDX) all from Bob Ruhno.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Andrew, we appreciate your shoutout to Bob at Piazza Acura of West Chester. See you next time. Safe travels in your Acuras!

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Great service. Very attentative to my needs. Great inventory to choose from. Lots of cars

Great service. Very attentative to my needs. Great inventory to choose from. Lots of cars

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this five-star review and kind words about our sales team at Piazza Acura of West Chester! We'll see you next time!

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See all 1958 reviews