Reviews
I picked up my vehicle today and was surprised and frustrated that I was charged without being provided a written estimate or the multipoint inspection that I specifically requested. At the moment, I have no documentation explaining what work was performed or confirming the condition of my vehicle, which leaves me feeling uncertain about the service I paid for. I?m sure you can understand how concerning that is from a customer?s perspective. What I need from you is: ? A detailed written invoice showing exactly what work was performed ? The multipoint inspection report that should have been completed ? Clarification on why these were not provided at the time of pickup I?m not looking for conflict ? I simply want transparency and documentation for the service I paid for. Please let me know how we can resolve this promptly.
I picked up my vehicle today and was surprised and frustrated that I was charged without being provided a written estimate or the multipoint inspection that I specifically requested. At the moment, I have no documentation explaining what work was performed or confirming the condition of my vehicle, which leaves me feeling uncertain about the service I paid for. I?m sure you can understand how concerning that is from a customer?s perspective. What I need from you is: ? A detailed written invoice showing exactly what work was performed ? The multipoint inspection report that should have been completed ? Clarification on why these were not provided at the time of pickup I?m not looking for conflict ? I simply want transparency and documentation for the service I paid for. Please let me know how we can resolve this promptly.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carlton, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 644-4976 when you have a chance. Thank you, and we look forward to hearing from you.
I would recommend our donation for a Margate. I went there to change the tire on my car and do a few things that my car need to be done and and aunt Maria took care of me is a nice and wonderful lady. I will recommend her too to take care of you this place is nice. They work with you and a very reasonable. I give them five star.
I would recommend our donation for a Margate. I went there to change the tire on my car and do a few things that my car need to be done and and aunt Maria took care of me is a nice and wonderful lady. I will recommend her too to take care of you this place is nice. They work with you and a very reasonable. I give them five star.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Jerome greeted me, as i walked up, took me direct to the type of truck i was looking for. was quick to go get the Keys to the Truck, we went for a Test Drive, was able to get me a good deal and in the long run i purchased a new truck. Very good experience and he continured to follow up with me on the purchase
Jerome greeted me, as i walked up, took me direct to the type of truck i was looking for. was quick to go get the Keys to the Truck, we went for a Test Drive, was able to get me a good deal and in the long run i purchased a new truck. Very good experience and he continured to follow up with me on the purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Thomas the sales manager and Harry my salesperson made the transaction easy. My experience buying a truck was fantastic. The process was fast and smooth. I highly recommend Autonation Ford of Margate!
Thomas the sales manager and Harry my salesperson made the transaction easy. My experience buying a truck was fantastic. The process was fast and smooth. I highly recommend Autonation Ford of Margate!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Margate and we hope to be of service again in the future.
I was very impressed with the whole purchase process from the first phone call I made until driving home in my new Mustang GT as happy as a person could be
I was very impressed with the whole purchase process from the first phone call I made until driving home in my new Mustang GT as happy as a person could be
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Patrick was very polite , knowledgeable and quick to respond to all of our questions regarding our purchase as were all the other people we met . Thanks !
Patrick was very polite , knowledgeable and quick to respond to all of our questions regarding our purchase as were all the other people we met . Thanks !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Chad my salesperson was a very good real person with no pressure sales and very helpful
Chad my salesperson was a very good real person with no pressure sales and very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Jose Figueroa was beyond my expectations.He gave me updates the quote was exact as the price he got me a ride there .Explained the work that was preformed.Jose gave me a date to expect when the work would be done,and it was .He is very polite to speak to.ln the future l will go back to Jose.Thank you for a great experience. No one likes repairing there car,he gave me a discount service had as a special,l didnt even need to ask it was already done .l really appreciate that. THANK YOU JOSE!!!!!
Jose Figueroa was beyond my expectations.He gave me updates the quote was exact as the price he got me a ride there .Explained the work that was preformed.Jose gave me a date to expect when the work would be done,and it was .He is very polite to speak to.ln the future l will go back to Jose.Thank you for a great experience. No one likes repairing there car,he gave me a discount service had as a special,l didnt even need to ask it was already done .l really appreciate that. THANK YOU JOSE!!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Michael, my service representative, was very cordial and helpful while handling my car repair. The service was quick and complete. I was pleasantly surprised that the dealership offered free transportation when I dropped the car off and again when I had to pick it up.
Michael, my service representative, was very cordial and helpful while handling my car repair. The service was quick and complete. I was pleasantly surprised that the dealership offered free transportation when I dropped the car off and again when I had to pick it up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nana, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Margate. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks to the great teamwork and efforts of my Sales Associate Jimmy, from Ford Autonation of Margate Florida, my latest experience of purchasing a Ford Explorer was a Fantastic one! No pressure, No stress! Just a calm and pleasant transaction thanks to Jim meeting my every request and requirements. I have been a Ford customer my whole life. This by far, was the Best purchasing experience I have ever had. I highly recommend Ford Autonation in Margate for all your Ford needs.
Thanks to the great teamwork and efforts of my Sales Associate Jimmy, from Ford Autonation of Margate Florida, my latest experience of purchasing a Ford Explorer was a Fantastic one! No pressure, No stress! Just a calm and pleasant transaction thanks to Jim meeting my every request and requirements. I have been a Ford customer my whole life. This by far, was the Best purchasing experience I have ever had. I highly recommend Ford Autonation in Margate for all your Ford needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Margate. We appreciate your recommendation of AutoNation Ford Margate and we hope to be of service again in the future.