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Chapman Ford of Northeast Philadelphia

(1,028 reviews)
Visit Chapman Ford of Northeast Philadelphia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (855) 348-8650 (855) 348-8650
Used (855) 534-0049 (855) 534-0049
Service (866) 372-0631 (866) 372-0631

Inventory

See all 197 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2025.
We have been a fixture in our community for 40 years and we have created a family atmosphere with our customers which is WHY they continually come to CHAPMAN NORTHEAST for their entire vehicle needs. Our primary focus is CUSTOMER SERVICE and SATISFACTION and it is our mission to make sure every one of our customers is completely satisfied. Our finance team works with many different banks and financial institutions to give you the best available options for your situation; credit challenges as well as programs to help rebuild your credit. If you have excellent credit we can offer discounts on percentage rates for credit scores and equity.
If Our Emblem is not on your new car or truck You probably paid too much!

Service center

Phone number (866) 372-0631

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford of Northeast Philadelphia from DealerRater.

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Great Sales Experience. Was initially skeptical..... Live in D.C. .Car in PA.. "Purchasing via Picture" ..Etc. No Opportunity to Drive, Etc. "Shipping Car" Good Price....Shipped ahead of Schedule....Car Arrived .....Everything "In Great Shape"...So Far....So Good!

Great Sales Experience. Was initially skeptical..... Live in D.C. .Car in PA.. "Purchasing via Picture" ..Etc. No Opportunity to Drive, Etc. "Shipping Car" Good Price....Shipped ahead of Schedule....Car Arrived .....Everything "In Great Shape"...So Far....So Good!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are more than happy to assist you if anything else comes up. Take care!

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Brian was very knowledgeable and patient with us during our visit. The car dealership was very clean and accommodating. We would definitely come back and do business.

Brian was very knowledgeable and patient with us during our visit. The car dealership was very clean and accommodating. We would definitely come back and do business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I highly recommend Brian Brooks at Chapman Ford of Northeast Philadelphia. He was extremely friendly, efficient, and made the entire process seamless. Brian was able to get my husband and me the exact truck we wanted at the price we were looking for in just half a day. The entire staff at the dealership was welcoming and professional, and because everything was prepared ahead of time, we were in and out in about an hour. It was truly one of the easiest car-buying experiences we've had. We look forward to working with Brian again when our 3-year lease is up!

I highly recommend Brian Brooks at Chapman Ford of Northeast Philadelphia. He was extremely friendly, efficient, and made the entire process seamless. Brian was able to get my husband and me the exact truck we wanted at the price we were looking for in just half a day. The entire staff at the dealership was welcoming and professional, and because everything was prepared ahead of time, we were in and out in about an hour. It was truly one of the easiest car-buying experiences we've had. We look forward to working with Brian again when our 3-year lease is up!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Chapman Ford on the Blvd makes buying and leasing a vehicle a pleasant one. Brian Brooks is a great salesman and Joseph Cleary in finance are great guys to deal with.

Chapman Ford on the Blvd makes buying and leasing a vehicle a pleasant one. Brian Brooks is a great salesman and Joseph Cleary in finance are great guys to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The dealer was professionally helped us out a lot I traded my truck every 3 years and I look forward to going to him for a new truck

The dealer was professionally helped us out a lot I traded my truck every 3 years and I look forward to going to him for a new truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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2022 Ford Maverick was destroyed so I went to Chapman and spoke with Mike Moyer. Straight shooter which is exactly how I like to do business. Next day we were in the new 2025 Ford Maverick. Mike was a straight professional the entire time. Not having to deal with the back and forth was a relief. I would refer Mike to anyone looking for a vehicle and I’m glad I had the experience I did. Nothing but good things to say about him and Chapman on the Blvd.

2022 Ford Maverick was destroyed so I went to Chapman and spoke with Mike Moyer. Straight shooter which is exactly how I like to do business. Next day we were in the new 2025 Ford Maverick. Mike was a straight professional the entire time. Not having to deal with the back and forth was a relief. I would refer Mike to anyone looking for a vehicle and I’m glad I had the experience I did. Nothing but good things to say about him and Chapman on the Blvd.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Quick and easy service! Everyone was very nice and accommodating. To those that I spoke to, they helped me and informed me on the car that I would be purchasing.

Quick and easy service! Everyone was very nice and accommodating. To those that I spoke to, they helped me and informed me on the car that I would be purchasing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Our experience at Chapman Ford Northeast Philadelphia was outstanding from start to finish. The dealership staff was extremely friendly, welcoming, and helpful, making the entire process smooth and stress free. Our salesman, Brian Brooks, was amazing professional, patient, and genuinely attentive to our needs. He made us feel comfortable and confident every step of the way. We purchased a 2019 Jetta for our son, and he is absolutely in love with his car. We truly appreciate the exceptional service and highly recommend both the dealership and Brian!

Our experience at Chapman Ford Northeast Philadelphia was outstanding from start to finish. The dealership staff was extremely friendly, welcoming, and helpful, making the entire process smooth and stress free. Our salesman, Brian Brooks, was amazing professional, patient, and genuinely attentive to our needs. He made us feel comfortable and confident every step of the way. We purchased a 2019 Jetta for our son, and he is absolutely in love with his car. We truly appreciate the exceptional service and highly recommend both the dealership and Brian!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I’ve been coming here since 2003 and I have always been treated very well by all of the staff.

I’ve been coming here since 2003 and I have always been treated very well by all of the staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Had a great negotiating and buying experience with the team at Chapman Ford of Northeast Philadelphia. Brian and Keith went into overtime to get me the best rates possible on a new vehicle. Especially in today’s market where everything has a high interest rate.

Had a great negotiating and buying experience with the team at Chapman Ford of Northeast Philadelphia. Brian and Keith went into overtime to get me the best rates possible on a new vehicle. Especially in today’s market where everything has a high interest rate.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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