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Faulkner Toyota Trevose

(2,495 reviews)
Visit Faulkner Toyota Trevose
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award

Reviews

(2,495 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Toyota Trevose from DealerRater.

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prompt service, knowledgeable salesperson, clean

Good selection of vehicles. Prompt service. Very knowledgeable and professional salesperson. Thank you Stuart for making buying a car so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to leave this outstanding review! We're delighted to hear that Stuart was able to help you, and we look forward to seeing you again in the near future! Regards, Mike Deguida, Internet Sales Manager, (215) 244-9300

An honest dealership with honest prices

A quick, painless, in and out experience. We went in there hoping to get a certain price and we got it with hardly any haggling. An honest dealership with honest prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, we're truly thankful for these kind words about your visit! We're delighted to know that you had such a hassle-free experience, and we look forward to seeing you again in the near future. Thanks again! Mike Deguida Internet Sales Manager (215) 244-9300

Leasing a Corolla

Leased my second car at Faulkner. Good easy experience. Although I couldn't get my first choice(RAV4), it wasn't from lack of trying on their part. We did several variations but couldn't make the numbers work for me. Not to worry though, Marc was prepared for the back up, another Corolla. We purchased a car there in 2004, and came back for a lease this time

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this feedback. We wish we could have gotten you in that RAV4, as well, but we're happy to hear that we were able to find you a vehicle that you're happy with. We look forward to helping you again soon, and feel free to contact us with any further questions or issues that you might have. Regards, Mike Deguida Internet Sales Manager (215) 244-9300

Great service

The service was great. I was out of there faster than I expected to be. I didn't feel rushed or pushed into making a decision

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your perfect review, Danica! We're glad to hear that our team was prompt and efficient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mike Deguida Internet Sales Manager (215) 244-9300

happy costumer

the service there I have the son I wock their went I wos coming front another dealer their don't bater to tock to me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking the time to write this review, Hilda! Congratulations and enjoy your new car. Please feel free to call or stop by if there is anything else we can do to help you. Mike Deguida Internet Sales Manager (215) 244-9300

Great place to buy a Prius

Isaac Curnew and Michael DeGuida were the best. They got any question the first time and answered it. Clear, accurate, honest and efficient communications at at all time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for writing about your visit with us, Carl! I am happy to hear that Isaac and Michael were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Mike Deguida Internet Sales Manager (215) 244-9300

Attention to detail

I was treated fairly and my salesman Marc worked hard to get me to the monthly payment I wanted. He also gave me his dealer car so I could leave for a bit and meet my family while they were backed up in the finance department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christine and thank you for this excellent feedback! We're excited to hear that Marc was able to work out a very good deal for you! He is an asset and we appreciate all he does. We look forward to working with you again and hope that you enjoy your new car! Mike Deguida Internet Sales Manager (215) 244-9300

Toyotacare

They were able to fit me in at a convenient day and time, I didn't have to wait weeks to have an appointment scheduled. Was relatively quick and everyone was nice. Shannon explained everything and was very friendly. I appreciated it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Rebecca and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Shannon was there to provide you with such exceptional service! If you have any questions about the work that was done please feel free to contact us. Stefanie Abate Customer Relations Manager (215) 244-9300

Leasing Experience was exceptional

Our salesperson, Bruce Glantz created an excellent experience for my wife and I. He was courteous, patient, and thorough. Similarly, Bill Blythe did an fantastic job handling the financial aspect of our lease. He explained all of our options in a detailed fashion. Both men truly demonstrated the definition of professionalism and put our needs first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the excellent review, Sean! We really appreciate this feedback and I'll be certain to share your compliments to Bruce and Bill. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Mike Deguida Internet Sales Manager (215) 244-9300

Excellent. Service

I enjoy how everybody handles my appointment in a friendly manner. The Service Advisor Joana Burgos was very helpful she explained. everything to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for this lovely review, Steven! It's wonderful to hear Joana was so helpful during your visit. I am happy we were able to provide an efficient and overall positive experience. Please come see us for any future needs! Stefanie Abate Customer Relations Manager (215) 244-9300