Reviews
The promised timing and the work to be completed was 100% accurate! Great job! Great TEAM!
The promised timing and the work to be completed was 100% accurate! Great job! Great TEAM!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
All of my experiences with this dealer has been amazing. I brought my car in 2023 with 4 miles on it, and I am extremely glad with my purchase. Gus is the best!!!
All of my experiences with this dealer has been amazing. I brought my car in 2023 with 4 miles on it, and I am extremely glad with my purchase. Gus is the best!!!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to share your feedback. We’re thrilled that your purchase earlier this year left you so pleased and that every visit has been exceptional. Whenever you need us again, feel free to stop by or give us a call.
Excellent service in a timely manner. Appointment at 8:00 AM out by 10:00AM.
Excellent service in a timely manner. Appointment at 8:00 AM out by 10:00AM.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad your Toyota RAV4 Hybrid service appointment at 8:00 AM was wrapped up by 10:00 AM. Thank you for sharing your experience and we look forward to assisting you again with future maintenance.
Midland Toyota in Columbia SC dealership screwed up some work they did on my car and Faulkner had to fix their mess, with no extra cost to me. Thank you Chanell.
Midland Toyota in Columbia SC dealership screwed up some work they did on my car and Faulkner had to fix their mess, with no extra cost to me. Thank you Chanell.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize for the initial service issue with your Toyota RAV4 and are glad our team could correct it at no extra cost. Thank you for bringing this to our attention and for trusting us with your vehicle. We look forward to serving you again.
Check in was fast. Shannon my service advisor was great. He kept me informed and arranged for a loaner when they had to keep my vehicle overnight.
Check in was fast. Shannon my service advisor was great. He kept me informed and arranged for a loaner when they had to keep my vehicle overnight.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad the check-in process was quick and our team kept you informed while arranging a loaner for your Toyota Tacoma. We look forward to assisting you again.
From start to finish , everything went without a hitch. Very nice , kind and professional people that work in the service department. Thank you.
From start to finish , everything went without a hitch. Very nice , kind and professional people that work in the service department. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. It’s wonderful to hear our service team’s friendly and professional approach made your Toyota service run smoothly. Please let us know when you need assistance again.
Everyone I've had contact with has been very pleasant, professional and very helpful. I always recommend Faulkner.
Everyone I've had contact with has been very pleasant, professional and very helpful. I always recommend Faulkner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear that everyone you interacted with was pleasant, professional, and helpful during your Toyota RAV4 service. Thank you for recommending us to others. We look forward to assisting you again whenever you need service.
Great service, fast and professional service people I would highly recommend this toyota dealership. I LOVE MY RAV4
Great service, fast and professional service people I would highly recommend this toyota dealership. I LOVE MY RAV4
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Chanell Lofton is absolutely amazing! I had a small technical issue with setting up an appointment. I set it up through the app but never received a confirmation text or email. But the app said that my appointment was scheduled. So Chanell saw that I was waiting for a few minutes for Brad to come to his desk and she offered to help me. She took absolutely amazing care of me and definitely made what would have been a stressful situation into a great one! I greatly appreciate her!
Chanell Lofton is absolutely amazing! I had a small technical issue with setting up an appointment. I set it up through the app but never received a confirmation text or email. But the app said that my appointment was scheduled. So Chanell saw that I was waiting for a few minutes for Brad to come to his desk and she offered to help me. She took absolutely amazing care of me and definitely made what would have been a stressful situation into a great one! I greatly appreciate her!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Faulkner Toyota Trevose.
The sales team was great, especially Gus. He kept us in the loop as the car was repaired and detailed. The price remained as initially stated.
The sales team was great, especially Gus. He kept us in the loop as the car was repaired and detailed. The price remained as initially stated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Faulkner Toyota Trevose!