Reviews
Prompt Service
I was in and out in a short period of time and I still had most of my day left to attend to other things.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dale, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We look forward to working with you again down the road! Best regards, Mike Deguida Internet Sales Manager (215) 244-9300
Happy Toyota Customer
This is my second time purchasing a car from Phil. I found him to be trustworthy, approachable, and patient. He answered all the questions I had, and I did not feel overly pressured from him, which cannot always be said about other car salesmen. I am very satisfied with my new car, Phil and Faulkner again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review! I'm very happy to hear that Phil was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Mike Deguida Internet Sales Manager (215) 244-9300
Recent purchase
Bruce Glantz, Sales Consultant was a pleasure to deal with, a true professional. Also, Bill, James and Chris were very helpful and knowledgeable they all worked as a team to get me the car I wanted with excellent financing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review, Linda. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Mike Deguida Internet Sales Manager (215) 244-9300
Great faculties,friendly salespeople
The experience was easy & pleasant .the salesmen were great. I love my new toyota. Salesmen stewart saul was great. Managers steve & brian were awesome. Financing by tim & dawn were great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Samuel, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and pleasant, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new car! Like us on Facebook to catch the latest specials! Sincerely, Mike Deguida Internet Sales Manager (215) 244-9300
Great Service
How easily it was to make a service appt. The staff was very quick during my time dropping the vehicle off and while picking it up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your time to share us this review, Norman. I am pleased that our staff was able to provide you an easy and quick service experience. Thank you and please don't hesitate to contact us if you have any questions or concerns about your car. All the best, Stefanie Abate Customer Relations Manager (215) 244-9300
Quick Service!
Service was on time, done efficiently and Service Advisor Greg was very friendly & helpful in getting me finished super quick being I had to go off to work in a few hours!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peter, we are truly grateful for this awesome review! We are thrilled that Greg was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! All the best, Stefanie Abate Customer Relations Manager (215) 244-9300
Best, nice, easy
You are the best, so easy so nice of and so quick Mr. Mochalin is very nice and communicated person That's my 2nd experience with you guys and everything is good. Thank you so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and quick, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Like us on Facebook to catch the latest specials! Best, Mike Deguida Internet Sales Manager (215) 244-9300
Great salesman
My experience was very good. I did not feel any type of pressure from our salesman, Marc Handelsman. The finance department was very helpful too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is very kind of you to write us such a nice review, Silvia. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit with Marc. Thank you so much for your business and please let us know if there's anything else we can do for you. All the best, Mike Deguida Internet Sales Manager (215) 244-9300
Efficient, focus on buyer wishes.
Marc was the only sales person that specifically asked what I wanted in a new car, all the other dealers I went to ( over 5 different dealers ) presented me with what they had on the lot for lease or buy. Marc and company found the car I wanted ( within budget ) within 3 days. Also the amount of time spent at Faulkner was less than other dealers. Very good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Dan! Marc and our team work incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Best regards, Mike Deguida Internet Sales Manager (215) 244-9300
Pleasant experience.
It was about as painless an experience as you could ask for. There was no pressure, there were no underhanded tactics. They didn't try to see me anything that I didn't want or need. They even stayed late on the 4th of July to complete the sale. The car is beautiful and I couldn't be happier. This is at least the 4th vehicle I've purchased from this dealer and would never go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steven, it was a pleasure to read about your fourth car-buying experience at with us. Congratulations on your car! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know we provided you with such a pleasant experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Regards, Mike Deguida Internet Sales Manager (215) 244-9300