Reviews
Always friendly, quick, accommodating and knowledgeable about all services. They are also imcredibly fair in price. Thank you ??
Always friendly, quick, accommodating and knowledgeable about all services. They are also imcredibly fair in price. Thank you ??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always friendly, quick, accommodating and knowledgeable about all services. They are also imcredibly fair in price. Thank you ??
Always friendly, quick, accommodating and knowledgeable about all services. They are also imcredibly fair in price. Thank you ??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient and easy kept us informed throughout process Professional service and answered all my questions appropriately
Efficient and easy kept us informed throughout process Professional service and answered all my questions appropriately
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Patient, knowledgeable, friendly Dan was our salesman This is my 3rd CX 5 Thank you
Patient, knowledgeable, friendly Dan was our salesman This is my 3rd CX 5 Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
North Penn Mazda is always professional , knowledgeable and courteous. A wonderful dealership to deal with... Whether dealing with service or sales.The employee's every last one of them are wonderful that's why i've bought three cars from them since 2018
North Penn Mazda is always professional , knowledgeable and courteous. A wonderful dealership to deal with... Whether dealing with service or sales.The employee's every last one of them are wonderful that's why i've bought three cars from them since 2018
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great dependable service. The shuttle gentleman was very courteous and a super driver. Great job everyone
Great dependable service. The shuttle gentleman was very courteous and a super driver. Great job everyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Linda! Thank you so much for the 5-star review. We’re thrilled to hear you enjoyed our dependable service and that our shuttle driver took such good care of you. We’ll be sure to share your kind words with him and the rest of the team. We look forward to seeing you next time at North Penn Mazda!
Service desk staff are always very helpful, friendly and efficient. It's also nice that someone greets you as soon as you pull into the garage, and directs you to the service desk. And again, when picking up the car, someone greets you, directs you to the check-out desk, retrieves the keys and pulls the car up. A nice bonus to see that the car has been washed. The video from the service technician is always clear, professional and helpful. All in all a great service experience with great staff.
Service desk staff are always very helpful, friendly and efficient. It's also nice that someone greets you as soon as you pull into the garage, and directs you to the service desk. And again, when picking up the car, someone greets you, directs you to the check-out desk, retrieves the keys and pulls the car up. A nice bonus to see that the car has been washed. The video from the service technician is always clear, professional and helpful. All in all a great service experience with great staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kathy! Thank you so much for the glowing review. We're thrilled to hear that you enjoyed the 'red carpet' treatment, from the initial greeting in the garage to the car wash at the end. It’s also great to know that our technician videos are providing the clarity and professionalism we strive for. We’ll be sure to share your kind words with Wil, Caitlin, and the rest of the service team!
It was a wonderful experience from start to finish. Alyssa was not pushy and laid everything out clearly. Everyone in the dealership was friendly and not aggressive. It was a pleasure to get my car there and look forward to using them for service.
It was a wonderful experience from start to finish. Alyssa was not pushy and laid everything out clearly. Everyone in the dealership was friendly and not aggressive. It was a pleasure to get my car there and look forward to using them for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We are thrilled to hear that you had such a wonderful experience with Alyssa and the rest of our team from start to finish. Providing a friendly, clear, and pressure-free environment is exactly what we strive for, and we're so glad you felt that. We look forward to seeing you again when you come in for service! Enjoy your new car!
They gave me a fair amount for my trade. Another dealer offered me 1500 less.
They gave me a fair amount for my trade. Another dealer offered me 1500 less.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi SARIE1018, thank you for the feedback! We always aim to provide our customers with the best possible value for their trades, so we're thrilled we could beat that other offer by $1,500. I’ll be sure to pass your kind words along to Tony Hamilton. Enjoy your new ride!
Organized competent and pleasant to deal with Recommend the dealership to anyone looking for quality and service.
Organized competent and pleasant to deal with Recommend the dealership to anyone looking for quality and service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi NORMANBS, thank you for the five-star review! We strive to be as organized and efficient as possible for our guests, so it’s wonderful to hear you had such a pleasant experience. I’ll be sure to share your kind words with Robert Bell and the rest of the team. We appreciate the recommendation and look forward to seeing you again at North Penn Mazda!