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Autohaus Lancaster, Inc.

(504 reviews)
Visit Autohaus Lancaster, Inc.
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (877) 835-7641 (877) 835-7641
Used (877) 835-7642 (877) 835-7642
Service (866) 418-2416 (866) 418-2416

Reviews

(504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience all around!

Great experience all around! We interacted with 5 different people during the whole process and each person was highly professional. Thank you very much! Strongly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Beautiful dealership with beautiful vehicles.

Beautiful dealership with beautiful vehicles. Hernán was fantastic. He was knowledgeable and very easy to work with. Overall it was a great experience! I would highly recommend both Autohaus and Hernán if you’re looking for an Audi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The entire dealership made the purchase of my new Q3 one

The entire dealership made the purchase of my new Q3 one that was amazing from beginning to end! From my salesman, H, to financing to the sales team leadership every step of the way I cannot provide enough positive feedback! I have already spread the word to family and friends and will continue to do so! If you are in the market for an Audi or VW Autohaus Lancaster is the place to go!!!! Thank you again Team Autohaus Lancaster you ROCK!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Autohaus makes the buying process an absolute pleasure.

Autohaus makes the buying process an absolute pleasure. They are knowledgeable, professional and courteous. They provide a "no pressure" sales experience and take the time to educate you on the vehicle. Highly recommend this dealership. A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had the please of working with Hernon, he was very

I had the please of working with Hernon, he was very helpful and I would recommend anyone to go to him for help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I just purchased my 2nd Audi Q7 from Autohaus Lancaster,

I just purchased my 2nd Audi Q7 from Autohaus Lancaster, Inc. Audi makes a fantastic car. The service at Autohaus Lancaster has been wonderful. Hernan in Sales is a real pleasure to work with. He is accommodating, respectful, and truly cares about his customers. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have lost count of the cars I've purchased from Hernan.

I have lost count of the cars I've purchased from Hernan. He always makes it such an easy, enjoyable and seamless process. In addition he is always available for a call or a text and responds quickly. And the care he gives goes beyond the car buying experience. I've had issues in the past where I needed a last minute service appointment and a rental car and within an hour of the request I was leaving the dealership in my loaner. He has really spoiled me and always treats me like a VIP. I have never met a salesperson who can hold a candle to the dedication to detail and customer service Hernan provides. I will only buy cars from him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is my 4th Audi from Hernan and Autohaus Lancaster.

This is my 4th Audi from Hernan and Autohaus Lancaster. I won’t buy from anyone else. Hernan makes sure you get the best deal and goes above and beyond for his customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hernan is awesome!

Hernan is awesome! I wasn’t sure what used Audi I might want. Hernan listened, found me some great options, and I went home with a “new” Q3. No stress. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Due to my car being stolen, I was forced into looking for

Due to my car being stolen, I was forced into looking for a new car. After many test drives and conversations with sales folks, I came across Autohaus and Hernan. Hernan was exceptional and made my car buying experience carefree and enjoyable. Love my A6 and the way I was treated by Hernan and Autohaus. CA York, PA

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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