Reviews
Thank you to Mike Alwin and the service team for taking
Thank you to Mike Alwin and the service team for taking care of my vehicle and the concerns I had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chris, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Came in with a last minute tire concern and Mike Alwin
Came in with a last minute tire concern and Mike Alwin was able to get me in and back on the road within an hour, really appreciate the quick service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Phil, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.
Customer service is incredible - Brandon is amazing!
Customer service is incredible - Brandon is amazing! I was in Jam with a flat tires ahead of a road trip, he got me in less than hour and got me price match on the tire price!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Suhail, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jeff Hulsebus was the service advisor and he did a great
Jeff Hulsebus was the service advisor and he did a great job!. Jeff explained the repair process very clearly and the status updates were very thorough and timely. Well done Jeff!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!
Edappa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Alex Flinn is fantastic.
Alex Flinn is fantastic. I always get the best service and never have to worry about my vehicle breaking down. Alex truly makes the whole experience well worth it to by a BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sophie, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thank you, and have a fantastic day!
Bill Jacobs BMW and Preston O'Sadnick in Pre-Owned Sales
Bill Jacobs BMW and Preston O'Sadnick in Pre-Owned Sales operate with high integrity, and I would highly recommend! Purchasing a pre-owned Genesis for my company was pleasant and efficient thanks to Preston. He and the Bill Jacobs BMW team guided the sale process to meet compliance needs of both our organizations. The vehicle purchased was high quality and we appreciate the Bill Jacobs Complimentary 3mo/3k mile Powertrain Warranty, although thankfully we have not needed to use it! Give Preston a call for your used car needs!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!
Thank you Alex for a wonderful service experience l.
Thank you Alex for a wonderful service experience l. He had everything all set and ready to go. I was in and out in 5min. Luxury service at its best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hello Yolanda, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!
Working with Alex Flinn was amazing.
Working with Alex Flinn was amazing. Making an appt was so easy and they even had loaners to choose from. Never going anywhere else for service. Love it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Was a very nice and smooth process.
Was a very nice and smooth process. Michael did a good job providing all the information and explaining everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jacob Murrar is an outstanding service advisor.
Jacob Murrar is an outstanding service advisor. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Moe, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!