Reviews
Kevin was great to work with - very straightforward and very helpful! He made the experience smooth and was great at walking me through the features of the car before I left.
Kevin was great to work with - very straightforward and very helpful! He made the experience smooth and was great at walking me through the features of the car before I left.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Alex Flinn made our experience. Dealership is nice, but Alex went above what we were expecting. Truly appreciative of his time spent explaining the repairs.
Alex Flinn made our experience. Dealership is nice, but Alex went above what we were expecting. Truly appreciative of his time spent explaining the repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My wife and I had a great experience with our salesman Preston O'Sadnick. Preston was friendly, knowledgeable and helpful.
My wife and I had a great experience with our salesman Preston O'Sadnick. Preston was friendly, knowledgeable and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Hello, we're happy to hear you had such a positive experience with Preston. We hope to be of service to you again in the future. Best wishes, BMW Service Center
It’s a relief to have a service advisor be as honest and caring for their customers. Alex Flinn has been a real and truthful person during my service visits.
It’s a relief to have a service advisor be as honest and caring for their customers. Alex Flinn has been a real and truthful person during my service visits.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brenda, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
Hello Brenda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Donnie. K kept me informed throughout the process. Kept me informed on repair updates - provided me with a loaner vehicle. Thanks
Donnie. K kept me informed throughout the process. Kept me informed on repair updates - provided me with a loaner vehicle. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Christina, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Feel free to reach out to us if you need anything. Have a wonderful day.
This was our first time at bill jacobs BMW. David was our dealer and explained everything. It was our first BMW purchase and we will go back in the future
This was our first time at bill jacobs BMW. David was our dealer and explained everything. It was our first BMW purchase and we will go back in the future
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
I recommend Alex Flinn. He is down to earth, friendly, and honest. Its like having a family member working at the dealership.
I recommend Alex Flinn. He is down to earth, friendly, and honest. Its like having a family member working at the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.
Just picked up my vehicle from service. Very impressed at the level of professionalism. Alex Flinn had my paperwork ready to go and my vehicle pulled up front. I was in and out in about 5min.
Just picked up my vehicle from service. Very impressed at the level of professionalism. Alex Flinn had my paperwork ready to go and my vehicle pulled up front. I was in and out in about 5min.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Timothy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
This was our first experience working with Bill Jacobs BMW. Kevin was introduced to us, answered all our questions, took us for a test drive, discussed next steps. Thorough, pleasant, informative throughout the paperwork process, followed up with introductions to a technology person for step by step review if the new BMW technology. Very personable, friendly, knowledgeable in his role at the dealership.
This was our first experience working with Bill Jacobs BMW. Kevin was introduced to us, answered all our questions, took us for a test drive, discussed next steps. Thorough, pleasant, informative throughout the paperwork process, followed up with introductions to a technology person for step by step review if the new BMW technology. Very personable, friendly, knowledgeable in his role at the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Hi, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My advisor Mike A is the best, very knowledgeable and is helpful in deciding what is best to be done on my vehicle each visit.
My advisor Mike A is the best, very knowledgeable and is helpful in deciding what is best to be done on my vehicle each visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!