Reviews
Victor the service advisor was very professional and knowledgeable. He took care of my issue and the next day I was back on the road.
Victor the service advisor was very professional and knowledgeable. He took care of my issue and the next day I was back on the road.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words made our day. We’re glad our service advisor handled your Ford Transit-150 efficiently and got you back on the road the next day. Thank you for trusting us with your vehicle.
Everyone was overall friendly but the sales manager was a bit condescending when talking to my sister to the point I was reconsidering making the purchase.
Everyone was overall friendly but the sales manager was a bit condescending when talking to my sister to the point I was reconsidering making the purchase.
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- 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Juan, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
Very Good service. Used Car People were very informative and explained everything. All my questions were answered.
Very Good service. Used Car People were very informative and explained everything. All my questions were answered.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our Used Car team. Jeff is glad to have provided clear explanations and answered all your questions. Enjoy your GMC Envoy XL!
Every time I go there it is a totally professional experience I know my service will be done right at a reasonable price everyone is helpful to the customer
Every time I go there it is a totally professional experience I know my service will be done right at a reasonable price everyone is helpful to the customer
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your experience. We’re glad every visit to service your new Ford Escape meets your expectations for professionalism and value. It means a lot to know our team is helpful and thorough with your vehicle.
My warranty work on my Mach E was done with their usual professionalism and courtesy. My only complaint is that when I received my car back (driven by a porter from Rohrman) the radio was so loud that I was afraid it would blow one of my speakers. That would certainly have been a repair out of their pocket. Please try not to send out a porter that is he]ard of hearing.
My warranty work on my Mach E was done with their usual professionalism and courtesy. My only complaint is that when I received my car back (driven by a porter from Rohrman) the radio was so loud that I was afraid it would blow one of my speakers. That would certainly have been a repair out of their pocket. Please try not to send out a porter that is he]ard of hearing.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Carl, for choosing Schaumburg Ford. Your feedback and rating mean a lot to us. We will certainly speak to our porters regarding your situation! We hope to see you again!
This dealership has a great selection of cars! Pretty straight forward transaction. No wasted time.
This dealership has a great selection of cars! Pretty straight forward transaction. No wasted time.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ricci, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Very friendly. Our salesman was nice but still learning the ropes. I absolutely loved dealing with Nick in financing!!! He is very knowledgeable, very patient and funny. I did have some little things come and Nick was very help so was the manager in the service department.
Very friendly. Our salesman was nice but still learning the ropes. I absolutely loved dealing with Nick in financing!!! He is very knowledgeable, very patient and funny. I did have some little things come and Nick was very help so was the manager in the service department.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Ford!
Friendly, professional and very helpful. Made the time and explanation was good especially with the financing
Friendly, professional and very helpful. Made the time and explanation was good especially with the financing
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
John, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Ordered online and sales process in dealership was fast an efficient - Honored the online purchase price with no problems. Thank you!
Ordered online and sales process in dealership was fast an efficient - Honored the online purchase price with no problems. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you George ! Happy New Year!
Willing to work with us to make my son’s first car purchase a great experience.
Willing to work with us to make my son’s first car purchase a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for you're business, We greatly appreciate it. I hope your son enjoys his F-150 for many years.