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Hoselton AutoMall

(525 reviews)
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Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed

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New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Inventory

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About our dealership

This seller has been on Cars.com since March 2000.
Welcome to Hoselton Auto Mall! Hoselton Auto Mall has been proudly serving the Rochester New York area since 1920! We are located on the corner of Fairport and Marsh Roads in East Rochester New York. Shop 17 acres of new and pre-owned vehicles all in one location! We have a large inventory of new Toyotas Chevrolets Nissans and over 200 pre-owned vehicles at our Pre-Owned Super Center! We are only 15 minutes from the city of Rochester and just off I-490.
If the Hoselton sticker's not on your car then you probably paid too much!

Service center

Phone number (585) 598-9203

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(525 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Hoselton has become my car dealership. The staff is accommodating, friendly and ever so helpful. Your salesperson Austin Fee is our car guy. We just leased out 4th car with him. He goes above and beyond to find the perfect vehicle for us. Every step of the process he was there to make the experience pleasant, smooth and so easy. I would highly recommend this dealership.

Hoselton has become my car dealership. The staff is accommodating, friendly and ever so helpful. Your salesperson Austin Fee is our car guy. We just leased out 4th car with him. He goes above and beyond to find the perfect vehicle for us. Every step of the process he was there to make the experience pleasant, smooth and so easy. I would highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for your continued trust in Hoselton. We’re honored to have become your dealership, and it means so much to know you’ve chosen to lease your fourth vehicle with Austin. Austin works hard to make the process smooth, easy, and tailored to each customer, so it’s wonderful to hear he went above and beyond to help you find the right vehicle once again. We truly appreciate your recommendation and your loyalty to Hoselton. Thank you for being part of the Hoselton family.

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Hoselton has become our dealership. The service and follow up is top shelf. Our salesperson, Austen Fee, is our car guy. We have just leased our 4th car with his expert help. Austen has gone above and beyond to help us find the perfect car. We love our new Rogue Platinum, a replacement lease for out Rogue LS, our Altima SR and our first Rogue VS. I would highly recommend Hoselton for your auto needs,

Hoselton has become our dealership. The service and follow up is top shelf. Our salesperson, Austen Fee, is our car guy. We have just leased our 4th car with his expert help. Austen has gone above and beyond to help us find the perfect car. We love our new Rogue Platinum, a replacement lease for out Rogue LS, our Altima SR and our first Rogue VS. I would highly recommend Hoselton for your auto needs,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Chris, for your continued trust and for sharing such a thoughtful review. We’re honored to have become your dealership and truly appreciate the opportunity to help with your automotive needs time and time again. It’s great to hear that Austen’s service, follow-up, and commitment to finding the right vehicle have made such a strong impression. Helping you into your fourth lease with us, and now your new Rogue Platinum, means a great deal to our team. We’re grateful for your recommendation and for your loyalty to Hoselton. Enjoy your new Rogue Platinum, and thank you for being part of the Hoselton family.

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Excellent experience in selling my vehicle to Hoselton and in working with Gwen in sales and acquisitions. The offer was very fair, the process was simple and efficient exactly as I was told it would be. I brought the vehicle in, signed over the title and 15 minutes later had a check in hand.

Excellent experience in selling my vehicle to Hoselton and in working with Gwen in sales and acquisitions. The offer was very fair, the process was simple and efficient exactly as I was told it would be. I brought the vehicle in, signed over the title and 15 minutes later had a check in hand.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Rob! Thank you for the 5-star review. We’re so glad to hear your experience selling your vehicle to Hoselton was simple, efficient, and exactly as promised. It’s great to know Gwen provided helpful service and that the offer felt fair from start to finish. We know our customers value a straightforward process, and we’re happy we could make it quick and easy for you. Thank you again for choosing Hoselton Auto Mall.

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Had a very good experience selling my husband’s truck with Gwen’s assistance. It took a bit of work but Gwen was very patient, pleasant, and helpful. Thank you Gwen! Cindy

Had a very good experience selling my husband’s truck with Gwen’s assistance. It took a bit of work but Gwen was very patient, pleasant, and helpful. Thank you Gwen! Cindy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Cindy - Thank you so much for the wonderful 5-star review! We’re so glad to hear that Gwen made your experience smooth and positive — her patience and care truly shine through in everything she does. We appreciate you choosing Hoselton Nissan to help with the sale of your husband’s truck, and we’ll be sure to share your kind words with Gwen and the team. Thank you again for your trust and for being part of the Hoselton Family!

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Hoselton Chevrolet’s EV chargers are $2.00/kWh! Blatant rip off!! Most places charge between 40-60 cents/kWh. Just know if you buy your EV at Hoselton, don’t plan on charging there because it’ll cost you way more than any other public charger I have ever seen!

Hoselton Chevrolet’s EV chargers are $2.00/kWh! Blatant rip off!! Most places charge between 40-60 cents/kWh. Just know if you buy your EV at Hoselton, don’t plan on charging there because it’ll cost you way more than any other public charger I have ever seen!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Met with salesperson at 10 am. All I wanted was info. on my about to expire lease. Rep really did not want to help me at all. Was very abrupt and condescending. Did not seem to be well versed on his own profession. I will not go back based on this.

Met with salesperson at 10 am. All I wanted was info. on my about to expire lease. Rep really did not want to help me at all. Was very abrupt and condescending. Did not seem to be well versed on his own profession. I will not go back based on this.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We’re truly sorry to hear about your recent experience and that we did not provide the level of service you deserved. The interaction you described is not reflective of the professionalism and respect we expect from our team, and we understand your frustration. We’d appreciate the opportunity to learn more and make this right. If you’re open to it, please reach out to me directly at jphastings@hoselton.com so we can review your experience in detail. Your feedback is important, and we want to ensure it’s addressed properly. – JP, Customer Experience Manager

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Great experience, Jon Granger was a pleasure to work with and went above and beyond to make our purchase a positive experience. We purchased our last car from Hoseltons also and had the same experience.

Great experience, Jon Granger was a pleasure to work with and went above and beyond to make our purchase a positive experience. We purchased our last car from Hoseltons also and had the same experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're so glad to hear Jon Granger made your experience a great one—and that he went above and beyond to ensure everything went smoothly. It means a lot to know you've come back to Hoselton for another vehicle and received the same positive experience. We truly appreciate your continued trust and loyalty!

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Overpriced and the car had big money issues valve cover gasket or the ignition coil have motor oil leaking car had no gas in it so couldn’t really drive it also in the back where the battery is they didnt clean it out and theres old battery acid in clumps next to the nee battery

Overpriced and the car had big money issues valve cover gasket or the ignition coil have motor oil leaking car had no gas in it so couldn’t really drive it also in the back where the battery is they didnt clean it out and theres old battery acid in clumps next to the nee battery

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Nicole at Hoselton Chevy was fantastic. Although I did not purchase it will be the first place I return when I need a new vehicle. Nicole was very knowledgeable on the Traverse and Silverado and a pleasure to work with.

Nicole at Hoselton Chevy was fantastic. Although I did not purchase it will be the first place I return when I need a new vehicle. Nicole was very knowledgeable on the Traverse and Silverado and a pleasure to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I am very happy with everything. Everyone was very nice and patient with me. Thanks to Craig for helping me out and making sure I left with the best deal. ❤️

I am very happy with everything. Everyone was very nice and patient with me. Thanks to Craig for helping me out and making sure I left with the best deal. ❤️

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We’re so glad to hear you had a great experience and that Craig helped you find the best deal. We’ll be sure to pass along your kind words—thanks again for choosing Hoselton Nissan! ❤️

Consumer response

❤️❤️

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