Reviews
I have leased several Honda Civics or Accords in past
I have leased several Honda Civics or Accords in past years. There customer & repair service is outstanding. Laurie Bruner is always friendly, courteous & extremely helpful. She is a wonderful asset to Lia Honda.
I have leased several Honda Civics or Accords in past
I have leased several Honda Civics or Accords in past years. There customer & repair service is outstanding. Laurie Bruner is always friendly, courteous & extremely helpful. She is a wonderful asset to Lia Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kathy, Thank you for your continued loyalty and for sharing your experience. We’re proud to hear that our customer and service teams have consistently provided outstanding care over the years. Lourie Bruner truly is a valued asset to Lia Honda Williamsville, and we’re glad her friendly, courteous, and helpful approach continues to make a positive difference. We look forward to serving you again.
Great service by Lia Honda of Williamsville.
Great service by Lia Honda of Williamsville. I was assisted by Laurie Bruner who was courteous and knowledgeable. She kept me informed and updated as to what was happening with my vehicle a 2021 Honda Passport.
Great service by Lia Honda of Williamsville.
Great service by Lia Honda of Williamsville. I was assisted by Laurie Bruner who was courteous and knowledgeable. She kept me informed and updated as to what was happening with my vehicle a 2021 Honda Passport.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gail, Thank you so much for the wonderful feedback! Laurie was absolutely thrilled when she saw your review, your kind words made her day. We’re all so glad she kept you informed every step of the way and took great care of your Passport. Come back and see us anytime; Laurie already has the coffee ready for you!
Had a quick trip in to have a low tire pressure
Had a quick trip in to have a low tire pressure indication checked out. My service writer, Laurie Bruner, got me in quick, they determined it was a bad valve stem, got it fixed and on my way quickly.
Had a quick trip in to have a low tire pressure
Had a quick trip in to have a low tire pressure indication checked out. My service writer, Laurie Bruner, got me in quick, they determined it was a bad valve stem, got it fixed and on my way quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re so pleased to hear that Laurie Bruner was able to get you in quickly, identify the issue, and have the valve stem repaired so efficiently. We appreciate you sharing your experience.
Lia is very good at making sure their customer’s needs
Lia is very good at making sure their customer’s needs are always met. They are courteous, knowledgeable, and excel at customer service because they know they have a quality product.
Lia is very good at making sure their customer’s needs
Lia is very good at making sure their customer’s needs are always met. They are courteous, knowledgeable, and excel at customer service because they know they have a quality product.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, The whole Lia team is smiling ear to ear knowing our courteous and knowledgeable approach made you feel so well taken care of. We love hearing that you see our passion for quality products and top-notch service shining through. Come back and see us anytime!
The experience was great from start to finish!
The experience was great from start to finish! Andy Woiccak was very helpful. He laid out various options for me very clearly and he gave me time to think them through. There was no high pressure . And I know there were others involved behind the scenes involved in financing and all the other things that supported the deal. Don’t know their names but it all went off without a hitch. Finally, Andy was able to arrange for delivery of the vehicle to me in advance of the promised delivery date and he did it over the Thanksgiving holiday weekend.
The experience was great from start to finish!
The experience was great from start to finish! Andy Woiccak was very helpful. He laid out various options for me very clearly and he gave me time to think them through. There was no high pressure . And I know there were others involved behind the scenes involved in financing and all the other things that supported the deal. Don’t know their names but it all went off without a hitch. Finally, Andy was able to arrange for delivery of the vehicle to me in advance of the promised delivery date and he did it over the Thanksgiving holiday weekend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so pleased to hear that your experience was smooth from start to finish and that Andy provided clear options, no-pressure guidance, and exceptional support throughout the process. We also appreciate your recognition of the team working behind the scenes to ensure everything went seamlessly. It’s wonderful to know that your vehicle was delivered ahead of schedule, even over the holiday weekend. Thank you for choosing Lia Honda Williamsville!
Antoine Ibrahim went above and beyond to make sure I was
Antoine Ibrahim went above and beyond to make sure I was completely satisfied with the vehicle I leased. I will definitely seek his assistance on future leases.
Antoine Ibrahim went above and beyond to make sure I was
Antoine Ibrahim went above and beyond to make sure I was completely satisfied with the vehicle I leased. I will definitely seek his assistance on future leases.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Chris, We're really glad Antoun went the extra mile to make sure you were completely happy with your lease. He's fantastic at what he does, and it's great to hear you'll be seeking him out for future leases. We appreciate your trust, and we're here whenever you need us!
The service advisor who I talked to at this location was
The service advisor who I talked to at this location was one of the best if not the best. Extremely friendly, knowledgeable and honest. Thank you Lourie
The service advisor who I talked to at this location was
The service advisor who I talked to at this location was one of the best if not the best. Extremely friendly, knowledgeable and honest. Thank you Lourie
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Adam, Knowing that Lourie stood out as one of the best with her honesty, expertise, and warm service means so much to us. We’ll be sure to pass along your thanks!
It was a pleasure working with Antoun Ibrahim.
It was a pleasure working with Antoun Ibrahim. He was able to show me all the features of the new Pilot.
It was a pleasure working with Antoun Ibrahim.
It was a pleasure working with Antoun Ibrahim. He was able to show me all the features of the new Pilot.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ellen, Antoun will be thrilled to hear his helpfulness and detailed walkthrough of the Pilot’s features made your visit such a pleasure. We’re glad you had a great experience!
Welcoming and comfortable.
Welcoming and comfortable. Staff is very friendly and helpful. Car buying process was seamless and without stress.
Welcoming and comfortable.
Welcoming and comfortable. Staff is very friendly and helpful. Car buying process was seamless and without stress.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that the car buying process was seamless and stress-free for you. Thank you for your business, and we look forward to serving you again.
My service specialist Lourie Bruner is fantastic!
My service specialist Lourie Bruner is fantastic! She helped me get a last minute appointment for my son’s HRV to get his inspection and oil change taken care of while he came home for Thanksgiving break. She is always so helpful and we always have her take care of our three cars we purchased from Lia Honda.
My service specialist Lourie Bruner is fantastic!
My service specialist Lourie Bruner is fantastic! She helped me get a last minute appointment for my son’s HRV to get his inspection and oil change taken care of while he came home for Thanksgiving break. She is always so helpful and we always have her take care of our three cars we purchased from Lia Honda.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathleen, We’re delighted Lourie Bruner’s dedication and helpfulness made it possible to get your son’s HRV serviced during his Thanksgiving break. We’re honored you continue to trust her with all three of your vehicles from Lia Honda Williamsville.