Reviews
Noah was very informative about the Subaru product.
Noah was very informative about the Subaru product. He made me feel that I was buying the vehicle from a family member and not a salesman. I would recommend him to friends and family. Very professional.
Noah was very informative about the Subaru product.
Noah was very informative about the Subaru product. He made me feel that I was buying the vehicle from a family member and not a salesman. I would recommend him to friends and family. Very professional.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
West Herr is A++ dealership, Matt Johnson, Amanda Westley
West Herr is A++ dealership, Matt Johnson, Amanda Westley the best their are in customer service
West Herr is A++ dealership, Matt Johnson, Amanda Westley
West Herr is A++ dealership, Matt Johnson, Amanda Westley the best their are in customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a car from West Herr Subaru was a no hassle
Buying a car from West Herr Subaru was a no hassle experience.Our sale woman McKenzie was very helpful and explained everything to us. We came in just to talk about the Forester and ended up buying one
Buying a car from West Herr Subaru was a no hassle
Buying a car from West Herr Subaru was a no hassle experience.Our sale woman McKenzie was very helpful and explained everything to us. We came in just to talk about the Forester and ended up buying one
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They really go above and beyond at West Herr Subaru to
They really go above and beyond at West Herr Subaru to make sure you're getting taken care of and that you're getting a good deal on a car. I went in at noon on a Saturday and walked away around 5pm with a brand-new car and a lower payment. Yes, 5 hours seems like a bit of a long time to wait but we got lunch in-between courtesy of West Herr so really it was more like 3 and a half. Even then, that's still a short time for the car buying process! Not to mention the salesman we worked with, Paul Naum, was able to handle all this AND a second client at the same time and still made us feel like we were just as much a priority as his other customer. All and all I've gotten 4 Subarus from West Herr and unless the place burns to the ground it's where I'll be getting my 5th, 6th, 7th, and so on!
They really go above and beyond at West Herr Subaru to
They really go above and beyond at West Herr Subaru to make sure you're getting taken care of and that you're getting a good deal on a car. I went in at noon on a Saturday and walked away around 5pm with a brand-new car and a lower payment. Yes, 5 hours seems like a bit of a long time to wait but we got lunch in-between courtesy of West Herr so really it was more like 3 and a half. Even then, that's still a short time for the car buying process! Not to mention the salesman we worked with, Paul Naum, was able to handle all this AND a second client at the same time and still made us feel like we were just as much a priority as his other customer. All and all I've gotten 4 Subarus from West Herr and unless the place burns to the ground it's where I'll be getting my 5th, 6th, 7th, and so on!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Cassandra and Bryce have been extremely kind and helpful
Cassandra and Bryce have been extremely kind and helpful with answers to questions that I had. Everyone at your dealership was polite and friendly.
Cassandra and Bryce have been extremely kind and helpful
Cassandra and Bryce have been extremely kind and helpful with answers to questions that I had. Everyone at your dealership was polite and friendly.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and real sales people.
Very friendly and real sales people. Brad was very nice and quickly showed options based on our preferences. Did not expect to buy same day but everyone was very nice and I would buy from there again
Very friendly and real sales people.
Very friendly and real sales people. Brad was very nice and quickly showed options based on our preferences. Did not expect to buy same day but everyone was very nice and I would buy from there again
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matt was knowledgeable and friendly.
Matt was knowledgeable and friendly. He was thorough. I highly recommend him for future purchases.
Matt was knowledgeable and friendly.
Matt was knowledgeable and friendly. He was thorough. I highly recommend him for future purchases.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My sales agent, Paul was very professional, no pressure
My sales agent, Paul was very professional, no pressure as I was there to just test drive the 2026 Forester. After talking with him I was allowed to go have some fun in one. Paul, Ashlee and the entire West Herr team really took care of me and put in a new 2026 Forester. West Herr is simply the BEST!
My sales agent, Paul was very professional, no pressure
My sales agent, Paul was very professional, no pressure as I was there to just test drive the 2026 Forester. After talking with him I was allowed to go have some fun in one. Paul, Ashlee and the entire West Herr team really took care of me and put in a new 2026 Forester. West Herr is simply the BEST!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service team was exceptional as always!
Service team was exceptional as always! Working with James made my whole weekend with his bright personality and customer focused priorities
Service team was exceptional as always!
Service team was exceptional as always! Working with James made my whole weekend with his bright personality and customer focused priorities
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I walked into west Herr Subaru and was welcomed Immed.
I walked into west Herr Subaru and was welcomed Immed. I was taken care of by a gentleman named Frank. He LISTENED to what I was trying to explain what was going on with Mr car. At this point only was making an appointment. Turns out my car needed ALOT OF THINGS FIXED. I was given a rental because it was going to take a "minute". In the end my car was held overnight and everything was fixed . Amazing service started from walking into walking out.
I walked into west Herr Subaru and was welcomed Immed.
I walked into west Herr Subaru and was welcomed Immed. I was taken care of by a gentleman named Frank. He LISTENED to what I was trying to explain what was going on with Mr car. At this point only was making an appointment. Turns out my car needed ALOT OF THINGS FIXED. I was given a rental because it was going to take a "minute". In the end my car was held overnight and everything was fixed . Amazing service started from walking into walking out.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase