Reviews
Write a reviewScoville meno owego
Scoville-meno will send you coupons to get your service business and then not let you use them. They are greedy And horrible with customer service.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
John, We apologize is you have ill feelings towards you experience with our service department. You listed this under our Owego location, but sent the request under our Honda listing. Please feel free to call my anytime at 607 687 5111 and I would be more than happy to review with you and come up with a resolution. Unfortunately, you did not list your last name or I would have called you intead. -Jake Scoville-GSM
honest and friendly folks
Many thanks to the wonderful folks in the service department for taking time out of their day to give me a thorough inspection and second opinion on repair work. After being treated like the village idiot by another Honda dealership much closer to home, I took my Accord to Scoville, feeling slightly out of sorts. The gentlemen took my issues seriously, made sure they understood the entire scope of the problem, and allowed me a up-close and personal look at the problem-that-wasn't, making sure I understood where the REAL issues were. I want to apologize if appeared surly upon getting there; I certainly felt 180 degrees in the other direction when I left. You have a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Absolutely Great Customer Service
I dealt with a Representative named Kim. To say she provided Exceptional !!! Customer Service is an understatement. She provided all the necessary information to assure that this vehicle was exactly what i wanted and Exceeded my expectations. Vehicle was serviced and in Excellent Condition. Do not hesitate to contact her as I will if I'm looking for another vehicle. Appreciate all the help she provided.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worth the drive!!
My wife and I were told by another dealer/salesperson that we were "looking for a needle-in-a-haystack"....and it turns out we found the needle at Scoville-Meno in Oneonta. They had what we were looking for, at the price we needed, with a fair and reasonable offer on our trade-in. It really was worth being patient and making a 2 hour drive to see these guys.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase