Reviews
Excellent Customer Service
This was my second experience purchasing a car on my own. The first time was with a different dealer and was a long grueling process. I was very pleased with Carbone's service. The process was as quick and easy as they could make it! I told them what I wanted and they made it happen! I highly recommend Carbone Auto Group!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Gina, Thank you for your kind words and taking the time to share your experience at Carbone Dodge Chrysler Jeep RAM of Yorkville with us. It's customer like you that encourage us to excel at customer service. Have a great day! Karen Flynn Internet Manager
Easy transaction - no hassles - quick deal
Great guys, made the transaction very easy and painless. Went to 2 other Jeep dealers first and was very disappointed - Carbone Jeep was far better, will be back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Matt, Great to hear about your pleasant experience at our Dodge Chrysler Jeep RAM dealership of Yorkville. Your feedback helps us to continuously improve that experience so thank you! Have a great day! Karen Flynn Internet Manager
Great buying experience!
Aaron Hall took great care of us - an excellent buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello JB, Thank you for taking the time to share your experience at Carbone Dodge Chrysler Jeep RAM of Yorkville. Customer service is important to us and I'm glad we were able to prove that to you. Don't forget to contact us for any of your vehicle needs. Have a great day! Karen Flynn Internet Manager
GREAT SERVICE
Very fair price. Aaron H. the salesman stopped by the house to have us sign paperwork and get copies of paperwork at 8:30pm due to our busy schedules. He was very efficient we picked up the car the next day by 1:30pm...Excellent service! The Sales manager approved a great deal and was VERY fair. Would definitely buy here again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello JAR from Clinton, NY, I appreciate you taking the time to share your experience at Carbone Dodge Chrysler Jeep RAM of Yorkville with us. Your comments let everyone know how important customer service is to us. Have a great day! Karen Flynn Internet Manager
Excellent Service!!
I have to say, this has been an excellent buying experience. We have shopped at other Carbone store and have been treated poorly but the treat here at Carbone Dodge has expectional. THANK YOU ARRON HALL AND TEAM!! Sincerely, John DiBerardino
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello John, I'm glad the team at Carbone Dodge Chrysler Jeep Ram of Yorkville has changed your perception of the Carbone Auto Group. They work hard to show the customer how important they are and I appreciate you taking the time to let us know that. Have a great day! Karen Flynn Internet Manager
Charlie Wilson is the BEST!!
Charlie Wilson at Carbone Dodge in Yorkville, NY is the man you want to see if your in the market for a new or used vehicle! Charlie has many years of experience and it shows. He treats you well, listens to your needs and wants; and he is respectful of them. Charlie made the buying process smooth and seamless. I love my new wheels! When you need a new/used vehicle go see Charlie Wilson at Carbone Dodge! Great guy! Great vehicles! Great prices! THANK YOU CHARLIE !!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Barbary, I wanted to thank you for sharing your great experience at Carbone Dodge Chrysler Jeep Ram of Yorkville. Charlie knows how important his customers are and it's always nice to hear that he has went above and beyond to prove it. Enjoy your new ride! Karen Flynn Internet Manager
Never take your car for service at Carbone DODGE
CARBONE DODGE CAN NOT FIX ANYTHING. YOUR VEHICLE WILL LEAVE THERE SHOP WITH MORE PROBLEMS THEN WHEN YOU BRING IT IN
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, I was sorry to hear about your experience with our Carbone Dodge Chrysler Jeep dealership on Commercial Drive. I know our General Sales Manager Allen Hutchings would like to speak with you regarding your visit. Perhaps he can assist and if nothing else perhaps improve our customer service. You can reach Allen at 315-736-3371 ext. 242 or ahutchings@carbonecars.com. I look forward to hearing from you. Karen Flynn Internet Manager
ROBERTO YOU ARE THE BEST
I was very pleased with the work that Roberto did for me. He made me feel comfortable in making my decision. i want to say thank you to Roberto and everyone at Carbone Chrysler Dodge Jeep and Ram Dealership. I LOVE MY WRANGLER.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Carmen, Thank you so much for taking the time to share your experience at Carbone Dodge Chrystler Jeep on Commercial Drive. Customers like you guarantee our continued success. Enjoy your new ride! Karen Flynn Internet Manager
Car experience
I had the most amazing and fastest ever buying experience . James Carbone was wonderful and very paitent with me as well as Allen Hutchings. I am beyond HAPPY!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Nikketa, It was great to hear about your experience at our Carbone Dodge Chrysler Jeep Ram of Yorkville with James Carbone and Allen Hutchings. Our team treats you right because we know you're worth it. Enjoy your new ride! Karen Flynn Internet Manager
Charlie Wilson is the BEST!
Charlie Wilson at Carbone Dodge in Yorkville, NY is the man you want to see if your in the market for a new or used vehicle! I recently was in need of a new vehicle. Charlie knew what I was looking for and he found the perfect vehicle to suit my needs and budget. Charlie made the buying process smooth and seamless. I love my new wheels! Go see Charlie at Carbone Dodge! Great guy! Great vehicles! Great prices! =)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Alicia, Thank you so much for taking the time to share your experience with Charlie Wilson at Carbone Dodge Chrysler Jeep Ram of Yorkville. Charlie is a great guy and we're glad he is part of the Carbone team. Enjoy your new ride! Karen Flynn Internet Manager