Reviews
My experience at this dealership has been the best by
My experience at this dealership has been the best by far! First, I called to confirm the vehicle I wanted to look at was still available since I’d be driving 1.5 hours to see it. It was and as soon as I arrived I was greeted immediately and then they got the vehicle ready for a test drive. I ended up purchasing it that day. Everyone was super friendly and accommodating and went above and beyond to make sure it was the best experience. Excellent people, excellent dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have never had a dealer experience like this.
I have never had a dealer experience like this. Not a single person was sleazy in the least-not the salesperson, his manager, or the finance person. Everyone was upfront, honest and transparent-I had thought that I decided on a truck, but then Mike told me that he did not want to sell it until I took a good look and dove into the features. Honestly, it kinda felt like an upsell at the time, but there was no pressure, so I went with his presentation. In the end, I HAPPILY bought a higher end model-and Sandra the sales manager was able to work a little with us as it was more than was budgeted. At the end of the day, I would 100% buy a car from them again! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Staff was extremely accommodating and knowledgeable.
Staff was extremely accommodating and knowledgeable. In and out quickly. Over all a pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had such a pleasant experience with Mike at Naperville
I had such a pleasant experience with Mike at Naperville Toyota. He was nothing short of professional. He knew a lot about the car we were looking at and he made it very easy to understand the pricing. I will definitely be buying more cars from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, Chris was nothing but kind, patient, and
Great service, Chris was nothing but kind, patient, and educational throughout the entire process. I cannot recommend him and the Naperville location enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I worked with Harvey as my primary assistant, and had a
I worked with Harvey as my primary assistant, and had a smooth purchasing experience. Harvey and the dealership team were all easy to work with. The straightforwardness was as advertised, and I was pleased with how the process was structured. I appreciated the respect for my preferences and questions. It is very easy to recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were not pushy at all and got us in and out as fast
They were not pushy at all and got us in and out as fast as possible. Very courteous people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ron Steele was very kind and assisted us in our purchase.
Ron Steele was very kind and assisted us in our purchase. I feel they gave me a great price for my trade in as well as the price for my new car. Very satisfied with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr Michael was wonderful.
Mr Michael was wonderful. Really good experience. Would definitely recommend any body to come here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy, low pressure sales experience.
Easy, low pressure sales experience. Harvey was very helpful and knowledgeable. Would buy from Naperville Toyota again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car