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Meet Kyle Lackner

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DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 1 years
Dealership experience 0 years

Born in raised in Naperville, Illinois- Not to be served, but to serve- YOU!

Reviews

We had a great experience buying our lease with Kyle, he

We had a great experience buying our lease with Kyle, he answered all of our questions and helped make the process simple and smooth! Really appreciate all of his help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had exceptional service at Toyota of Naperville.

I had exceptional service at Toyota of Naperville. I dread car shopping but the team here made the entire process smooth, efficient and completed in three hours. The store manager Travis was stellar, with Kyle (sales) and Larry (finance) also provided top notch personal attention, deep knowledge and professionalism. This was my first time purchasing from this dealership and highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kyle is a wonderful, friendly salesman and helped us get

Kyle is a wonderful, friendly salesman and helped us get a new Rav4. We went to a half dozen other dealerships and were often turned off by the sales teams, but Kyle and Naperville Toyota were both an excellent experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They have always been very professional and helpful.

They have always been very professional and helpful. I've always been treated very well there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was wonderful to be treated with respect from the time

It was wonderful to be treated with respect from the time I came in just looking to purchasing . Kyle applied no pressure to buy and thoroughly explained the attributes of the Rav 4 that I eventually purchased. The model that I wanted was not available in the pipeline so a search and dealer trade resulted in finding the car I wanted. ( other dealers that I visited said only the cars that were allotted to them were available) . The day of purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kyle did an excellent job- very knowledgeable and concern

Kyle did an excellent job- very knowledgeable and concern about the needs of his customer I would highly recommend him! Unfortunately the dealership support staff receive a 0. Rating New car was not ready for delivery- I also had to removed 5 stickers from wheel rims & instrumentation after I got home Cash deal should not take 4.5 hours to delivery!! How are sales supposed to be successful with such a POOR support staff?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kyle Lackner was professional, friendly, and informative.

Kyle Lackner was professional, friendly, and informative. He kept us updated throughout the whole process from placing the order to arrival of our Toyota Sienna. We had a great car buying experience with the Naperville Toyota team. We would highly recommend Kyle and this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just bought my second vehicle from Toyota of

I just bought my second vehicle from Toyota of Naperville. Kyle Lackner is not only a good salesman but an even better person. If you are looking for reliable vehicle with reliable service then Toyota of Naperville is the place for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kyle was very professional and met all our needs.

Kyle was very professional and met all our needs. The Dealership staff was also a pleasant when we where greeted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kyle was extremely helpful, kind and impactful on me

Kyle was extremely helpful, kind and impactful on me today. It’s so nice to be able to do such important business with real people who understand and appreciate you. Not sure how to put it all into words but I’m definitely leaving here today feeling happy about our deal. This is the only Car dealership that I can say makes me feel like the people care about other people. Keep up the good work and I’ll keep on coming back. This is business I love!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.