Reviews
We had a great experience buying our lease with Kyle, he
We had a great experience buying our lease with Kyle, he answered all of our questions and helped make the process simple and smooth! Really appreciate all of his help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had exceptional service at Toyota of Naperville.
I had exceptional service at Toyota of Naperville. I dread car shopping but the team here made the entire process smooth, efficient and completed in three hours. The store manager Travis was stellar, with Kyle (sales) and Larry (finance) also provided top notch personal attention, deep knowledge and professionalism. This was my first time purchasing from this dealership and highly recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kyle is a wonderful, friendly salesman and helped us get
Kyle is a wonderful, friendly salesman and helped us get a new Rav4. We went to a half dozen other dealerships and were often turned off by the sales teams, but Kyle and Naperville Toyota were both an excellent experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They have always been very professional and helpful.
They have always been very professional and helpful. I've always been treated very well there.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It was wonderful to be treated with respect from the time
It was wonderful to be treated with respect from the time I came in just looking to purchasing . Kyle applied no pressure to buy and thoroughly explained the attributes of the Rav 4 that I eventually purchased. The model that I wanted was not available in the pipeline so a search and dealer trade resulted in finding the car I wanted. ( other dealers that I visited said only the cars that were allotted to them were available) . The day of purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kyle did an excellent job- very knowledgeable and concern
Kyle did an excellent job- very knowledgeable and concern about the needs of his customer I would highly recommend him! Unfortunately the dealership support staff receive a 0. Rating New car was not ready for delivery- I also had to removed 5 stickers from wheel rims & instrumentation after I got home Cash deal should not take 4.5 hours to delivery!! How are sales supposed to be successful with such a POOR support staff?
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Kyle Lackner was professional, friendly, and informative.
Kyle Lackner was professional, friendly, and informative. He kept us updated throughout the whole process from placing the order to arrival of our Toyota Sienna. We had a great car buying experience with the Naperville Toyota team. We would highly recommend Kyle and this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just bought my second vehicle from Toyota of
I just bought my second vehicle from Toyota of Naperville. Kyle Lackner is not only a good salesman but an even better person. If you are looking for reliable vehicle with reliable service then Toyota of Naperville is the place for you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kyle was very professional and met all our needs.
Kyle was very professional and met all our needs. The Dealership staff was also a pleasant when we where greeted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kyle was extremely helpful, kind and impactful on me
Kyle was extremely helpful, kind and impactful on me today. It’s so nice to be able to do such important business with real people who understand and appreciate you. Not sure how to put it all into words but I’m definitely leaving here today feeling happy about our deal. This is the only Car dealership that I can say makes me feel like the people care about other people. Keep up the good work and I’ll keep on coming back. This is business I love!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car