Reviews
We worked with Harvey Nyien throughout the couple of
We worked with Harvey Nyien throughout the couple of weeks we were looking for a vehicle. Harvey is very knowledgeable and researched for answers to our questions. If we are interested in another vehicle, it will be with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A overall great experience the staff is super friendly
A overall great experience the staff is super friendly and a very smooth process, especially since it was my first time buying a new car. I’d recommend Harvey he’s very patient and knowledgeable about the cars and their features!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Emil made the whole thing very easy and smooth he was
Emil made the whole thing very easy and smooth he was very professional with a great personality that almost made it feel like i was talking to my tio the whole time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At Toyota, there is a team you work with, not just one
At Toyota, there is a team you work with, not just one individual. I first reached out to Toyota via their website when shopping for a new car. The next day, I was speaking with Lisa and Zach who patiently answered all my questions and helped me set up an appointment with Nathan on the sales team. The car I was looking at was still being build but Nathan took the time to let me test drive a similar model and to answer my questions. He then kept me in the loop as to the status of my car until the day I was able to come back to the dealership and complete the sale. Mike took the time to go over addons and accessories and Zeke patiently walked me through the financing. I am very grateful to everyone I add the opportunity to interact with. Car shopping is always a little overwhelming and the staff at Toyota me feel at ease.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jorge was so nice and helpful.
Jorge was so nice and helpful. He made sure I got the color and trim I was looking for. He answered any question I had and explained everything without being pushy. Jorge as well as the rest of the team made the whole thing seamless, very efficient. Would highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good knowledgeable staff.
Good knowledgeable staff. Smooth purchase experience. Definitely recommend this dealership for your car buying needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are long-time Toyota buyers and really enjoy working
We are long-time Toyota buyers and really enjoy working with the sales team at the Naperville location. Everyone is professional and friendly without being pushy. Our most recent experience with Barb was fantastic, and her colleagues Mike, Eddie, Zach were great. Really personable and focused on delivering a top notch customer experience. We will continue trusting Naperville Toyota to meet our family's vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience ever, Kyle and his team went
Best car buying experience ever, Kyle and his team went above and beyond, amazing hospitality!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased a Toyota Grand Highlander Hybrid AWD
I recently purchased a Toyota Grand Highlander Hybrid AWD from Toyota of Naperville, and I had the absolute pleasure of working with David Casiano. From start to finish, David made the entire experience seamless and enjoyable. He was incredibly friendly, making me feel comfortable and welcomed right away. His knowledge about the Grand Highlander and the hybrid features was impressive — he took the time to answer all of my questions thoroughly and made sure I fully understood all my options. Beyond that, David was genuinely helpful at every step, offering valuable insights without any pressure. His professionalism stood out; he was patient, attentive, and truly had my best interests in mind. If you're looking for a top-notch car buying experience, I highly recommend asking for David Casiano. Thanks to him, I drove off feeling confident and excited about my new vehicle. Five stars all the way!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the second vehicle I have purchased from Toyota
This is the second vehicle I have purchased from Toyota of Naperville and will definitely be back in the future. My salesman Mike and the sales manager Zach ensured I was satisfied throughout the whole process. Karl from the finance department broke down the whole financing process and made the numbers work for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car