Reviews
Thanks Kyle, excellent service 6 stars!
Thanks Kyle, excellent service 6 stars!!! Thank you thank you thank you Kyle you are phenomenal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Blood suckers!
Blood suckers!!!!! Brought my car for oil change and tire rotation which is $138 , then they gave me lists of “ immediate attention” .. I approved of 2 more jobs for them to fix but I didn’t see it in the receipt, only the charges for oil change and tire rotation.. they charged me $585 without stating what was done.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is our 8th vehicle.
This is our 8th vehicle. Wouldn't purchase from any other dealer than Toyota of Naperville. Tim, Zeke, Chris. Mike in aftermarket, all great guys..EVERYONE at Naperville Toyota are great. Those are the guys we worked with on last purchase. Best vehicles made. Excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience with Toyota Naperville.
I had a great experience with Toyota Naperville. Very friendly and helpful. I bought my car last year Jorge was my sales person he was very friendly and helpful. I went back to trade my car with a bigger size, Jake helped me and he was friendly and helpful too. I’m happy with their service.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All dealership are all awful.
All dealership are all awful. I know because I've been in the industry for a long time. Toyota of Naperville is the lesser of these evils because they have a couple good people working for them. Tom Clancy is the best of the whole staff. If you see anyone go see him!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike was the best.
Mike was the best. He made sure we were taken care of to the max. I recommend if anybody is buying a car please look for Mike beck you won't be disappointed
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kelsey was so nice, but in a low-key down-to-earth normal
Kelsey was so nice, but in a low-key down-to-earth normal type way. She seemed genuinely concerned about my car and it’s problems. I’d recommend.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Kind and knowledgeable sales representative.
Kind and knowledgeable sales representative. No pressure to purchase anything other than what I need. Smooth process from ordering to delivery of car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first experience buying a new car and I was
This was my first experience buying a new car and I was nervous with all the supply issues. I was especially worried about getting taken advantage of because many dealerships are charging thousands over MSRP. Naperville Toyota offers fair prices and excellent service. Bobby Q. was so helpful answering all my questions about ordering the car and financing. He also kept me up to date with delievery notifications. It was a low stress, smooth experience! Thank you for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike was very direct, honest and straight forward about
Mike was very direct, honest and straight forward about everything. Something I really appreciate. Thank you so much Mike!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car