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Reviews
Kaitlyn, our agent was knowledgeable and helpful. She answered all of our questions and made sure everything was right with the vehicle because we purchased it. This dealership offers good price options for vehicles. They made the purchase process transparent, easy and straightforward. I would definitely recommend this dealership to everyone looking to buy a new or used cars.
Kaitlyn, our agent was knowledgeable and helpful. She answered all of our questions and made sure everything was right with the vehicle because we purchased it. This dealership offers good price options for vehicles. They made the purchase process transparent, easy and straightforward. I would definitely recommend this dealership to everyone looking to buy a new or used cars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jaime, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Thank you Jamie
Thank you Jamie
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chana, we really appreciate your feedback! Drive safe, and we'll see you on the road.
People were very nice, Not very helpful with low rate loan. Helped understand the complexity of today’s advanced car.
People were very nice, Not very helpful with low rate loan. Helped understand the complexity of today’s advanced car.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to leave us a response, Thomas! If you would be willing to give us another chance in the future, please reach out to our General Manager at (410) 661-5700. We would appreciate the chance to turn your experience around.
Everyone knows how stressful car shoping can be but the staff at this location helped me get the job done. Yong He was super helpful and patient He answered all my questions and gave me helpful information on choosing between cars and making my final decision.
Everyone knows how stressful car shoping can be but the staff at this location helped me get the job done. Yong He was super helpful and patient He answered all my questions and gave me helpful information on choosing between cars and making my final decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Came in for an oil change. The wait was around 2 1/2 hrs but they have plenty of of plugs to plug your phone , Tablet , ets so time didn?t seem that long. Malik was the agent who assisted with my appointment and he was amazing. Hope to have home again for future appointments.
Came in for an oil change. The wait was around 2 1/2 hrs but they have plenty of of plugs to plug your phone , Tablet , ets so time didn?t seem that long. Malik was the agent who assisted with my appointment and he was amazing. Hope to have home again for future appointments.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jasmine, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a slow leak in a back tire. Tire was assessed along with the other back tire and it was recommended both be replaced with a wheel alignment. All was done within one day and car runs great.
I had a slow leak in a back tire. Tire was assessed along with the other back tire and it was recommended both be replaced with a wheel alignment. All was done within one day and car runs great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Laura, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I would have liked to leave with hard tags. Otherwise my experience was smooth after I was able to identify what I actually wanted in a new vehicle. I really like my car.
I would have liked to leave with hard tags. Otherwise my experience was smooth after I was able to identify what I actually wanted in a new vehicle. I really like my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always receive great service at Jerry's. The staff is very friendly. I'm a long time customer and hope to continue.
I always receive great service at Jerry's. The staff is very friendly. I'm a long time customer and hope to continue.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota White Marsh. Please don't hesitate to reach out if there's anything additional we can do for you.
Staff was friendly, knowledgeable, and helpful. Service was done to my specifications. The services were done in a timely fashion. I love the video sent via phone with the service tech showing me what was completed and telling me the condition of various parts I had checked this visit. I feel a sense of security that everything was handled with professionalism, and knowing the work was done properly and completely. They met all my expectations.
Staff was friendly, knowledgeable, and helpful. Service was done to my specifications. The services were done in a timely fashion. I love the video sent via phone with the service tech showing me what was completed and telling me the condition of various parts I had checked this visit. I feel a sense of security that everything was handled with professionalism, and knowing the work was done properly and completely. They met all my expectations.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Christopher, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota White Marsh. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Took longer then expected but did a great job. Everyone was pleasent and helpful . Helped me With pricing and services. Thanks Joseph . You were so helpful
Took longer then expected but did a great job. Everyone was pleasent and helpful . Helped me With pricing and services. Thanks Joseph . You were so helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!