Reviews
Grate Service and profesional, all ways try to adjust
Grate Service and profesional, all ways try to adjust the necesitis for What you relly needs, high recomended Thanks Mr Ham
Grate Service and profesional, all ways try to adjust
Grate Service and profesional, all ways try to adjust the necesitis for What you relly needs, high recomended Thanks Mr Ham
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sergio, Thank you for doing business with us and for providing feedback, We are happy Orwin Ham for so helpful during the process. We appreciate your business, your recommendation and value you as a customer.
Worst experience from this Dealership.
Worst experience from this Dealership. Ordered a vehicle for purchase and put down $1000 for reasons unknown. Other dealers have never asked for money. I was told I would get a refund if I didn’t want the car when it was delivered. I returned to advised I didn’t want the car and wanted my refund. This is when problems occurred!! I gave the salesman all the information and waited 30 minutes. No refunds. I asked him what the issue was and was told I had to wait for a manager. 30 minutes later I asked a manager what is the problem as the money was taken within 5 minutes but to get my money back it had been over an hour wait. The sales manager replied that’s right. What the xxxx !!!. He said I should have made an appointment. He yelled like a mad man. What a jerk. Do not go here. They lied and are not customer friendly. I did ultimately get my money refunded.
Worst experience from this Dealership.
Worst experience from this Dealership. Ordered a vehicle for purchase and put down $1000 for reasons unknown. Other dealers have never asked for money. I was told I would get a refund if I didn’t want the car when it was delivered. I returned to advised I didn’t want the car and wanted my refund. This is when problems occurred!! I gave the salesman all the information and waited 30 minutes. No refunds. I asked him what the issue was and was told I had to wait for a manager. 30 minutes later I asked a manager what is the problem as the money was taken within 5 minutes but to get my money back it had been over an hour wait. The sales manager replied that’s right. What the xxxx !!!. He said I should have made an appointment. He yelled like a mad man. What a jerk. Do not go here. They lied and are not customer friendly. I did ultimately get my money refunded.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Gilbert Robles, Thank you for reserving a vehicle for purchase. We congratulate you on the new vehicle you purchased and are sorry we missed the opportunity to help you with that purchase. We apologize timing and treatment of your requested refund were not what you expected, but are glad you received the refund. We appreciate your business and value you as a customer.
Thank you for your response. Your response of not what I expected is an insulating and ridiculous response. “Not what I expected” . Instead of taking ownership of the issue of poor management responsibility No wonder why the dealership was sold. Next time respond to issues of poor staff interactions. Very sad. You could careless about valuing customers. Just talk.
They are kind, respectful of wait time and attendance,
They are kind, respectful of wait time and attendance, thank you very much for the services.
They are kind, respectful of wait time and attendance,
They are kind, respectful of wait time and attendance, thank you very much for the services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sammy.Rena0621, thank you for servicing with us and for providing feedback. We are happy you had another pleasant service experience and that our team continues to serve you with kindness and respect. We value you as our customer.
I called the dealership to set up an appointment to check
I called the dealership to set up an appointment to check out a used car I seen online at cars.com. The staff was friendly enough when I arrived. They did have trouble locating the car. I waited for 45 minutes for them to find it. When it was time to check out the car, I was handed the keys and told the car had just been cleaned. The car was filthy inside. The pictures online were taken in such a way that many of the cosmetic issues were not in frame. The headliner had significant damage. As well. I immediately hanged the keys back and left. I later emailed a manager and asked if it was standard practice to show a car in such a bad state. They said it was part of their effort to show a vehicle to eager customers. I expected this from a private seller and not a dealership.
I called the dealership to set up an appointment to check
I called the dealership to set up an appointment to check out a used car I seen online at cars.com. The staff was friendly enough when I arrived. They did have trouble locating the car. I waited for 45 minutes for them to find it. When it was time to check out the car, I was handed the keys and told the car had just been cleaned. The car was filthy inside. The pictures online were taken in such a way that many of the cosmetic issues were not in frame. The headliner had significant damage. As well. I immediately hanged the keys back and left. I later emailed a manager and asked if it was standard practice to show a car in such a bad state. They said it was part of their effort to show a vehicle to eager customers. I expected this from a private seller and not a dealership.
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- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Oscar, thank you for your interest in Used vehicles on our lot and your feedback. We are sorry to the condition of vehicle was not as expected. We appreciate your business and value you as a customer.
We did not appreciate the fact that we had to pay $1,075
We did not appreciate the fact that we had to pay $1,075 for electrical tape.
We did not appreciate the fact that we had to pay $1,075
We did not appreciate the fact that we had to pay $1,075 for electrical tape.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
EVITAMG, thank you for servicing with us and for providing feedback. We are sorry for your concern and encourage you if you have not already to speak with our Service Drive Mgr, John Kan 626-289-8000. We appreciate your business and value you as a customer.
Professional and honors my decision with my car.
Professional and honors my decision with my car. Was very nice abd was straight to the point
Professional and honors my decision with my car.
Professional and honors my decision with my car. Was very nice abd was straight to the point
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
MariCardenas828, thank you for servicing with us and for providing feedback. We are happy you had a professional service experience. We appreciate your business and value you as a customer.
Wondries Toyota has a great waiting area for customers to
Wondries Toyota has a great waiting area for customers to wait there while having their vehicles serviced.
Wondries Toyota has a great waiting area for customers to
Wondries Toyota has a great waiting area for customers to wait there while having their vehicles serviced.
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- Overall experience
- 5.0
Wondriestoyota, thank you for servicing with us. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.
Gordon is always very professional and we never have any
Gordon is always very professional and we never have any issues with his recommendations. Excellent.
Gordon is always very professional and we never have any
Gordon is always very professional and we never have any issues with his recommendations. Excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
SUEANDSAMCO, thank you for servicing with us and for providing feedback. We are happy you continue to enjoy service provided by Gordon and team. We appreciate your business and value you as a customer.
All around great experience.
All around great experience. Services were excellent and staff was fast , friendly, efficient and very knowledgeable. Thank you 😊
All around great experience.
All around great experience. Services were excellent and staff was fast , friendly, efficient and very knowledgeable. Thank you 😊
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
1143mi4ever, thank you for servicing with us. We are happy you had a great service experience. We appreciate your business and value you as a customer.
Kanaka Kieves was very professional and friendly.
Kanaka Kieves was very professional and friendly. I been taking my truck to WondriesToyotas for years and I will continue to take it.. one thing I miss is the free car wash every time I had my truck serviced.
Kanaka Kieves was very professional and friendly.
Kanaka Kieves was very professional and friendly. I been taking my truck to WondriesToyotas for years and I will continue to take it.. one thing I miss is the free car wash every time I had my truck serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Chris Reyes, thank you for continuing to service with us. We are happy you had another professional service experience provided by Kanika. We apologize we no longer offer complimentary car wash service We appreciate your business and look forward to serving you again..