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Graff Toyota

(313 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (888) 270-7908 (888) 270-7908
Used (888) 270-2852 (888) 270-2852
Service (888) 270-8231 (888) 270-8231

Inventory

See all 113 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2025.
The team at Graff Toyota of Chesterton would like to welcome you to our dealership in Burns Harbor, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Toyota vehicles, or get a great deal on a reliable pre-owned model.

Service center

Phone number (888) 270-8231

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–5:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Graff Toyota from DealerRater.

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Everyone was outstanding. Greg was kind and prompt, and the young lady who checked me in was sharp, professional, and friendly.

Everyone was outstanding. Greg was kind and prompt, and the young lady who checked me in was sharp, professional, and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was great It was a great experience. They are very professional I'm done, thank you

It was great It was a great experience. They are very professional I'm done, thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was great It was a great experience. They are very professional I'm done, thank you

It was great It was a great experience. They are very professional I'm done, thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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When I called to get a quote I was quoted $170 when I brought car in I was told 290. Huge difference. Should not be giving quotes that are incorrect. Then my appointment was at 10 am didn't get my car until around 4 pm. Was told it would be done after lunch. I believe if I am quoted a price that is the price it should have been. The girl I spoke with said she could not find who made my appointment I told her it was a girl. Plus I had made the appointment the day prior of the appointment so it should not of been difficult to figure out who made my appointment it was only a day prior and it was a girl who made the appointment and it was around 2 in the afternoon when I made the appointment I'm sure that could have been figured out. The girl least needs to be spoke with.

When I called to get a quote I was quoted $170 when I brought car in I was told 290. Huge difference. Should not be giving quotes that are incorrect. Then my appointment was at 10 am didn't get my car until around 4 pm. Was told it would be done after lunch. I believe if I am quoted a price that is the price it should have been. The girl I spoke with said she could not find who made my appointment I told her it was a girl. Plus I had made the appointment the day prior of the appointment so it should not of been difficult to figure out who made my appointment it was only a day prior and it was a girl who made the appointment and it was around 2 in the afternoon when I made the appointment I'm sure that could have been figured out. The girl least needs to be spoke with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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They fixed my tail lights and dis regular maintenance. Had to leave car overnight. I don't remember the name of the man that gave me a ride to my dad's house, he was very nice.

They fixed my tail lights and dis regular maintenance. Had to leave car overnight. I don't remember the name of the man that gave me a ride to my dad's house, he was very nice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Easy to schedule an appointment. I bought a 3 oil change and 6 tire rotation package so it was already paid for. And I didn't have to wait too long.

Easy to schedule an appointment. I bought a 3 oil change and 6 tire rotation package so it was already paid for. And I didn't have to wait too long.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good people great service Good people great service I'm very happy with the car I bought I'll recommend this car dealership to my friends and family

Good people great service Good people great service I'm very happy with the car I bought I'll recommend this car dealership to my friends and family

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very happy with my purchase, things went as expected, as this is probably my 20th new car purchase

Very happy with my purchase, things went as expected, as this is probably my 20th new car purchase

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I walk in, immediately greeted with smile, politeness, and how can we help you today Mr. Gonzalez. I'm updated as car gets done. She's never pressured me to do this, that and the other, just informative and where I stand with my Rav4's service

I walk in, immediately greeted with smile, politeness, and how can we help you today Mr. Gonzalez. I'm updated as car gets done. She's never pressured me to do this, that and the other, just informative and where I stand with my Rav4's service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The best experience I’ve had at a dealership in a while!! Huge thanks to the team and especially Chris, Neil, Troy and Brian.

The best experience I’ve had at a dealership in a while!! Huge thanks to the team and especially Chris, Neil, Troy and Brian.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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