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Cottman Auto Mall

(84 reviews)
Sales hours: 9:30am to 5:00pm
Service hours:
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Sales Service
Monday 9:30am–7:00pm 8:30am–5:00pm
Tuesday 9:30am–7:00pm 8:30am–5:00pm
Wednesday 9:30am–7:00pm 8:30am–5:00pm
Thursday 9:30am–7:00pm 8:30am–5:00pm
Friday 9:30am–7:00pm 8:30am–5:00pm
Saturday 9:30am–5:00pm Closed
Sunday Closed Closed
(877) 741-7996 (877) 741-7996

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The staff handled everything with care and patience.

The staff handled everything with care and patience. They explained details clearly and made the process easy to manage.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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From the beginning, the staff was welcoming and

From the beginning, the staff was welcoming and respectful. They made sure I understood everything and kept the process smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The whole visit felt relaxed and well handled.

The whole visit felt relaxed and well handled. The staff was friendly, supportive, and made sure the process stayed smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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From start to finish, the experience felt positive.

From start to finish, the experience felt positive. The staff was respectful and made sure everything was handled properly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a really positive visit overall.

I had a really positive visit overall. The team was polite, patient, and took the time to answer all my questions in a simple and honest way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I appreciated how respectful and helpful everyone was.

I appreciated how respectful and helpful everyone was. They listened carefully and made sure I felt confident before making any decisions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everything was handled in a very organized way.

Everything was handled in a very organized way. The staff was friendly, patient, and made sure I felt comfortable the entire time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I appreciated how straightforward everything was.

I appreciated how straightforward everything was. The staff communicated well and made sure nothing felt complicated or rushed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I liked how clear and straightforward everything was.

I liked how clear and straightforward everything was. The team communicated well and made sure nothing felt confusing at any point.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The process went better than I expected.

The process went better than I expected. The team stayed professional and made sure everything was explained in a way that was easy to understand.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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