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Bill Brown Ford

(385 reviews)
Visit Bill Brown Ford
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed

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New (888) 280-4526 (888) 280-4526
Used (888) 305-2516 (888) 305-2516
Service (888) 721-9897 (888) 721-9897

Inventory

See all 1387 vehicles from this dealership.

Incentives

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About our dealership

Shop Bill Brown Ford in Livonia, Michigan, for the Largest Inventory of New Fords and the Best Service Near Canton, Dearborn, Farmington, & Metro Detroit.
Welcome to Bill Brown Ford!

Service center

Phone number (888) 721-9897

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Kevin Black headshot
Kevin Black
Sales Consultant
(5 reviews)
Laurie Knutson headshot
Laurie Knutson
Sales Consultant
(5 reviews)
Roy Mewton headshot
Roy Mewton
Pre-Owned Sales Consultant
(5 reviews)
Rick Williams headshot
Rick Williams
Sales Consultant
(5 reviews)
Michael Gurney headshot
Michael Gurney
Sales Consultant
(11 reviews)
Vita Vizachero headshot
Vita Vizachero
Sales Consultant
(5 reviews)
Chris Baxter headshot
Chris Baxter
Sales Consultant
(8 reviews)
Rudy Cardenas headshot
Rudy Cardenas
Sales Consultant
(4 reviews)
Scott Daugherty headshot
Scott Daugherty
Sales Consultant
(4 reviews)
Chuck Fay headshot
Chuck Fay
Pre-Owned Sales Consultant
(4 reviews)
Matthew Guilbault headshot
Matthew Guilbault
Pre-Owned Sales Consultant
(4 reviews)
Rusty Karr headshot
Rusty Karr
Sales Consultant
(4 reviews)
Melissa Lelekatch headshot
Melissa Lelekatch
Sales Consultant
(4 reviews)
Chris Miller headshot
Chris Miller
Sales Consultant
(4 reviews)
Ron Nowicki headshot
Ron Nowicki
Pre-Owned Sales Consultant
(4 reviews)
Marty Pearson headshot
Marty Pearson
Sales Consultant
(4 reviews)
Frank Succurro headshot
Frank Succurro
Sales Consultant
(5 reviews)
John DesOrmeau headshot
John DesOrmeau
Sales Consultant
(3 reviews)
Keith Jewell headshot
Keith Jewell
Sales Consultant
(3 reviews)
Steve Miller headshot
Steve Miller
Sales Consultant
(3 reviews)
Levell Baldridge headshot
Levell Baldridge
Sales Consultant
(2 reviews)
Thom Howard headshot
Thom Howard
Sales Consultant
(2 reviews)
Darwin Marsh headshot
Darwin Marsh
Pre-Owned Sales Consultant
(2 reviews)
Chris Soutar headshot
Chris Soutar
Sales Consultant
(2 reviews)
Jim Stevens headshot
Jim Stevens
Commercial Vehicle Manager
(2 reviews)
Rob VanAssche headshot
Rob VanAssche
Sales Consultant
(2 reviews)
Rick Vaughn headshot
Rick Vaughn
Sales Consultant
(2 reviews)
Paige Edgell headshot
Paige Edgell
Marketing
(1 review)
LJ Lopez headshot
LJ Lopez
Commercial Sales Consultant
(1 review)
Steve Robin headshot
Steve Robin
Sales Consultant
(1 review)
Jeff Spooner headshot
Jeff Spooner
Sales Consultant
(1 review)
Al Linsday headshot
Al Linsday
Sales Consultant
Leaun McAvoy headshot
Leaun McAvoy
Pre-Owned Sales Consultant
Dana Prylo headshot
Dana Prylo
Commercial Sales Consultant
Hailee Scicluna headshot
Hailee Scicluna
Marketing

Reviews

(385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Brown Ford from DealerRater.

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Always had good service and would recommend to anyone looking for a new car or truck

Always had good service and would recommend to anyone looking for a new car or truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear you’ve always received good service and would recommend us to others. Enjoy your new Ford Explorer, and we’d be happy to assist you again whenever you need.

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Rusty Karr knows how to deliver! Ask him a question and you get a real answer. His knowledge, experience and genuine desire to deliver value made us customers for life.

Rusty Karr knows how to deliver! Ask him a question and you get a real answer. His knowledge, experience and genuine desire to deliver value made us customers for life.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s fantastic that Rusty’s knowledge and genuine dedication shone through during your new Ford Escape purchase. Thank you for choosing a Ford Escape, and we look forward to supporting you as a customer for life.

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Laurie is great and makes the process of getting you into your new vehicle quick, and easy!

Laurie is great and makes the process of getting you into your new vehicle quick, and easy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s fantastic to hear that Laurie made your new Ford purchase quick and easy. Congratulations on your Ford truck. Please reach out if we can help with anything down the road.

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Rusty Karr is the best salesman in the Detroit metro area with the best deals on a Ford..

Rusty Karr is the best salesman in the Detroit metro area with the best deals on a Ford..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s fantastic that Rusty helped you secure an outstanding Ford at an excellent price. We hope your new Ford brings you lots of enjoyment. Thank you for the five-star review.

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Great sales people a large selection of vehicles and a very good service department, fixed right the first time.

Great sales people a large selection of vehicles and a very good service department, fixed right the first time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting our sales team’s efforts and wide selection of Ford vehicles. We’re glad your vehicle was serviced correctly on the first visit. Tony and our team appreciate your feedback and look forward to helping you again.

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Salesman the best very polite sold me what I was looking for price was right very happy with my car would highly recommend bill brown ford

Salesman the best very polite sold me what I was looking for price was right very happy with my car would highly recommend bill brown ford

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We’re glad our sales associate was polite and helped you find the Ford Escape you wanted at the right price. Enjoy your new ride and thanks for recommending us.

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They go above and beyond to find you the used or new car you're looking for

They go above and beyond to find you the used or new car you're looking for

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to share your experience. We’re happy Vita and our team went above and beyond to secure the perfect used Ford Escape for you. If we can help with anything else in the future, please let us know.

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Josh, the sales person, was very helpful and patient until we found the right car for us!!

Josh, the sales person, was very helpful and patient until we found the right car for us!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us to help you find the right Ford Escape Hybrid. We’re glad our team’s patience made the process smooth. Enjoy every mile in your new vehicle.

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Great salesman who was very helpful and answered all my questions before and after the sale would highly recommend

Great salesman who was very helpful and answered all my questions before and after the sale would highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted you found our sales team so helpful throughout your Ford Explorer purchase. It’s great to know all your questions were answered both before and after the sale. Thank you for recommending us so highly.

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Melissa and Viviana made the whole process very easy. They are friendly and true professionals.

Melissa and Viviana made the whole process very easy. They are friendly and true professionals.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing that Melissa made the process easy and professional. Congratulations on your new Ford F-150, and enjoy every drive.

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See all 385 reviews