Reviews
Andrick es muy atento ,quedamos agradecidos y contentos con el servicio que nos brindó, nos ayudó a escoger lo mejor que más nos conveniera
Andrick es muy atento ,quedamos agradecidos y contentos con el servicio que nos brindó, nos ayudó a escoger lo mejor que más nos conveniera
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
¡Muchas gracias, Alejandra, por compartir su experiencia! Nos alegra mucho saber que Andrick fue atento y que pudieron encontrar una opción que realmente se ajustara a sus necesidades. Para nosotros es muy importante que cada cliente se sienta bien asesorado y seguro con su decisión. Agradecemos su confianza y su recomendación. Aquí estaremos para ayudarles nuevamente cuando lo necesiten.
Ricardo nos ayudó, excelente servicio. Salimos muy contentos con su servicio y sus atenciones. En todo momento nos mantuvo informados de cada detalle.
Ricardo nos ayudó, excelente servicio. Salimos muy contentos con su servicio y sus atenciones. En todo momento nos mantuvo informados de cada detalle.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
¡Muchas gracias, Dolores, por compartir su experiencia! Nos alegra mucho saber que Ricardo les brindó un servicio excelente y que salieron muy contentos con la atención recibida. Es un gusto saber que se les mantuvo informados en todo momento y que el proceso fue claro y agradable para ustedes. Apreciamos mucho su confianza y su recomendación. ¡Aquí estaremos siempre para servirles!
Check engine light was on after oil change was done, I left msgs with no return call, service rep was less than helpful and really could care less.
Check engine light was on after oil change was done, I left msgs with no return call, service rep was less than helpful and really could care less.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We’re very sorry to hear that your check engine light came on after your oil change and that you had difficulty getting a timely response from our service team. That’s not the level of communication or support we aim to provide, and we understand how frustrating that experience must have been. We take concerns like this seriously and will be reviewing this situation with our service staff to ensure better follow-up and accountability moving forward. We’d also like the opportunity to look into your vehicle’s issue directly and make this right. If you’re open to it, please reach out to our service manager so we can review your visit and assist you as quickly as possible.
The mechanic name I don't know but the manager of the shop was very dismissive and I payed 4 thousand dollars for the mechanic to mess up my car and cause a oil leak I brought the car back and they said they will fix it for free but I had to reschedule so I was left without a car for 3 weeks and they did bare minimum didn't offer me a loaner or to pay for a rental it was a horrible experience I'm trying to get in touch with corporate
The mechanic name I don't know but the manager of the shop was very dismissive and I payed 4 thousand dollars for the mechanic to mess up my car and cause a oil leak I brought the car back and they said they will fix it for free but I had to reschedule so I was left without a car for 3 weeks and they did bare minimum didn't offer me a loaner or to pay for a rental it was a horrible experience I'm trying to get in touch with corporate
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The mechanic’s name I don’t know, but the manager of the shop was very dismissive. I paid over $4,000 for repairs, and after the work was done, my car started leaking oil. I brought the car back, and they agreed to fix it for free, but I had to keep rescheduling and ended up without my car for almost 3 weeks. The customer service was terrible. They did the bare minimum to address the issue and never offered a loaner car or help with a rental while my vehicle was in the shop. Overall, this was a horrible experience, and now I’m trying to get in contact with corporate to resolve the situation.
Worst experience I’ve ever had seriously service department has gone downs hill compared to last time I had a service done. This was my last time I would much a rather pay a toll and to the hilltop dodge
Worst experience I’ve ever had seriously service department has gone downs hill compared to last time I had a service done. This was my last time I would much a rather pay a toll and to the hilltop dodge
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback. We’re sorry to hear your recent experience with our service department did not meet expectations. We take concerns like this seriously, especially when they reflect a change from prior visits. Your feedback will be reviewed by our management team so we can better understand what went wrong and address it with the appropriate staff. We appreciate you bringing this to our attention and regret that we missed the mark on this visit.
I’ve been on the hunt for a family car and Ricardo was able to find my best option that was at an unbeatable price!! I’d like to thank him for helping me and making sure that I was comfortable and knew exactly what I was signing for!! He knew the answers to all my questions. I will def recommend to others to come check out vallejo cdjr and ask for Ricardo!
I’ve been on the hunt for a family car and Ricardo was able to find my best option that was at an unbeatable price!! I’d like to thank him for helping me and making sure that I was comfortable and knew exactly what I was signing for!! He knew the answers to all my questions. I will def recommend to others to come check out vallejo cdjr and ask for Ricardo!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Nancy, for sharing this wonderful experience! We’re so glad to hear that Ricardo was able to help you find the perfect family vehicle at a great price. It’s great to know he made sure you felt comfortable, answered all your questions, and clearly explained everything throughout the process—that level of care is exactly what we aim for. We truly appreciate your recommendation and kind words. Enjoy your new family car, and we’re always here if you need anything in the future!
I came here with my son to get him his first car and Ricardo made sure we got the best deal on the exact car my son wanted. I left feeling great that they were able to provide us great service through out the whole process. They had so many great cars to choose from! Thank you Ricardo.
I came here with my son to get him his first car and Ricardo made sure we got the best deal on the exact car my son wanted. I left feeling great that they were able to provide us great service through out the whole process. They had so many great cars to choose from! Thank you Ricardo.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Sarah, for sharing this! We’re glad to hear your visit with your son went so smoothly and that Ricardo was able to help you both find the exact car you were looking for while securing a great deal. Making a first car purchase a positive experience is something we take seriously, especially for moments like this. We appreciate your trust in our team and your kind words. Enjoy the new vehicle, and we’re here if you ever need anything down the road!
Huge shoutout to Ricardo! I just picked up a 2026 Durango and I’m obsessed. Ricardo made the whole day easy and actually enjoyable—which isn't always the case with car shopping. He knows these vehicles inside and out. Go see him if you want a great deal and a great experience
Huge shoutout to Ricardo! I just picked up a 2026 Durango and I’m obsessed. Ricardo made the whole day easy and actually enjoyable—which isn't always the case with car shopping. He knows these vehicles inside and out. Go see him if you want a great deal and a great experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share this! We’re glad to hear Ricardo made your experience purchasing your 2026 Durango smooth and enjoyable. He truly takes pride in knowing the product and making the process as straightforward as possible, so it’s great to see that reflected in your visit. We appreciate your recommendation and your trust in our team. Enjoy your new Durango, and we’re here anytime you need us moving forward!
I had heard great things from my fam member about Vallejo CDJR so I decided to come check out and I left with a new 2026 Jeep Wrangler! Ricardo was my salesman and he made the process very smooth for me as a first time buyer. I love my car. Thank you Vallejo CDJR and team!
I had heard great things from my fam member about Vallejo CDJR so I decided to come check out and I left with a new 2026 Jeep Wrangler! Ricardo was my salesman and he made the process very smooth for me as a first time buyer. I love my car. Thank you Vallejo CDJR and team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the amazing review! We truly appreciate you giving us the opportunity and trusting Vallejo CDJR based on your family’s recommendation. We’re especially happy to hear Ricardo made your first-time buying experience smooth and stress-free—that’s exactly what we aim for. Congratulations on your new 2026 Jeep Wrangler! We’re glad you love it. Welcome to the Vallejo CDJR family, and thank you again for your support! – Mousa Saleh General Manager, Vallejo CDJR
Thank you Vallejo CDJR I was helped by Ricardo! Amazing salesman. He helped me get into a 2026 Jeep Wrangler at an amazing price. He and his team made the process super easy for me. I’ve sent many family members here to get help by Ricardo and they have all bought and have said the same thing about Ricardo and the great prices. Thank you!!
Thank you Vallejo CDJR I was helped by Ricardo! Amazing salesman. He helped me get into a 2026 Jeep Wrangler at an amazing price. He and his team made the process super easy for me. I’ve sent many family members here to get help by Ricardo and they have all bought and have said the same thing about Ricardo and the great prices. Thank you!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the amazing review! We truly appreciate your continued support and all the referrals you’ve sent our way—it means a lot to us. We’re thrilled to hear Ricardo took great care of you and made the process easy while helping you get into your new 2026 Jeep Wrangler at a great price. That’s exactly the experience we strive to deliver every time. We’ll be sure to pass along your kind words to Ricardo and the team. Congratulations on your new Wrangler, and thank you again for choosing Vallejo CDJR! – Mousa Saleh General Manager, Vallejo CDJR