Reviews
Gil was extremely helpful and very professional. A loaner car was provided to address my special needs. I highly recommend Tustin Lexus.
Gil was extremely helpful and very professional. A loaner car was provided to address my special needs. I highly recommend Tustin Lexus.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Tustin lexus always does a great job. They are quick and efficient, and if wait time is to long they have made arrangements for a lianer
Tustin lexus always does a great job. They are quick and efficient, and if wait time is to long they have made arrangements for a lianer
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
When I arrived I was assisted right away. Steve Rivera was my advisor and he was very friendly and professional.
When I arrived I was assisted right away. Steve Rivera was my advisor and he was very friendly and professional.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Well organized and efficient, my car was completed on time as I was told. Pretty amazing
Well organized and efficient, my car was completed on time as I was told. Pretty amazing
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Helpful and supportive staff. They try and address your concerns and needs and offer support with ease
Helpful and supportive staff. They try and address your concerns and needs and offer support with ease
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Barron was easy to work with. He was straight forward about pricing. It didn’t feel like my time was being wasted. Walked away with an amazing killer deal that no one else was able to match. Will definitely be referring friends and family.
Barron was easy to work with. He was straight forward about pricing. It didn’t feel like my time was being wasted. Walked away with an amazing killer deal that no one else was able to match. Will definitely be referring friends and family.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Once our lexus arrived, we received immediate service from Jack Dayeh. He explained the process for replacing our flat tire, and also that they needed to take care of the recall on our vehicle.
Once our lexus arrived, we received immediate service from Jack Dayeh. He explained the process for replacing our flat tire, and also that they needed to take care of the recall on our vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Gil is a very attentive and prompt communicator at this dealership for service. Highly recommended!
Gil is a very attentive and prompt communicator at this dealership for service. Highly recommended!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hans was an amazing salesman to interact with! Recently we had to purchase a car very quickly and were in a rush, however Hans made the whole process very stress-free and easy! He was extremely patient the entire time and had a great sense of humor, making us feel very confident in our purchase!
Hans was an amazing salesman to interact with! Recently we had to purchase a car very quickly and were in a rush, however Hans made the whole process very stress-free and easy! He was extremely patient the entire time and had a great sense of humor, making us feel very confident in our purchase!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Neeraja, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Was treated well and looked after by the service staff. They made sure I was happy
Was treated well and looked after by the service staff. They made sure I was happy
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tustin Lexus!