Reviews
She made the experience pleasant. Didn’t feel pressured by her to purchase the car.
She made the experience pleasant. Didn’t feel pressured by her to purchase the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Delighted to hear Jaquelyn made your Mazda purchase comfortable and pressure-free. We appreciate you sharing your experience with us. Roger Chammas rchammas@browningautogroup.com
Everyone very nice and knowledgeable Service was friendly and quick Only disappointment was $400 tire
Everyone very nice and knowledgeable Service was friendly and quick Only disappointment was $400 tire
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roger Chammas rchammas@browningautogroup.com
The staff is knowledgeable and were very pleasant. They took the time to answer questions that I had about service options. The service turnaround was quick allowing me to complete other errands that I had planned for the day.
The staff is knowledgeable and were very pleasant. They took the time to answer questions that I had about service options. The service turnaround was quick allowing me to complete other errands that I had planned for the day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted our team could answer your questions about your Mazda and make your visit enjoyable. It’s also great to know the service turnaround was prompt so you could stick to your errands. Roger Chammas rchammas@browningautogroup.com
Very easy going, knowledgable, honest and direct. Matt was very helpful and easy to work with. I came into the lot several times before making my final purchase. I never felt rushed. Only supported in my car buying journey.
Very easy going, knowledgable, honest and direct. Matt was very helpful and easy to work with. I came into the lot several times before making my final purchase. I never felt rushed. Only supported in my car buying journey.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad Mathew could provide honest, direct support throughout your visits and that you never felt rushed. It’s rewarding to know the process felt easy going as you secured your used Mazda CX-5. Thanks for choosing us and enjoy many great drives in your new vehicle. Roger Chammas rchammas@browningautogroup.com
Prompt, helpful They took care of my issue provide transportation and were helpful Thank you
Prompt, helpful They took care of my issue provide transportation and were helpful Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team handled your Mazda issue promptly and arranged transportation for you. We’re glad our support made the service process smooth. Thank you for your kind feedback and we look forward to helping you again. Roger Chammas rchammas@browningautogroup.com
Direct, speedy and professional. Video approval demystifies the process Well executed and delivered confidence in result
Direct, speedy and professional. Video approval demystifies the process Well executed and delivered confidence in result
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased that our video approval added clarity and confidence to your Mazda CX-5 service. Thank you for acknowledging the smooth and efficient process. Roger Chammas rchammas@browningautogroup.com
I have used Mazda Thousand Oaks to service my 2017 Mazda CX5 since I first leased it new.. I have to travel quite a distance to have it serviced there, because of the great service coupled with the service writers. Always a positive experience. JC was very helpful this recent visit.
I have used Mazda Thousand Oaks to service my 2017 Mazda CX5 since I first leased it new.. I have to travel quite a distance to have it serviced there, because of the great service coupled with the service writers. Always a positive experience. JC was very helpful this recent visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us to service your Mazda all these years. We appreciate you traveling from afar and are glad our advisor provided helpful support during your recent visit. We look forward to serving you again. Roger Chammas rchammas@browningautogroup.com
Not bad experience like many others. Very friendly and casual- no sales pressure. Jacqueline (sales manager) was great!
Not bad experience like many others. Very friendly and casual- no sales pressure. Jacqueline (sales manager) was great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your feedback brightened our day. We’re glad Jaquelyn provided a friendly, no-pressure experience. Enjoy your Toyota and thank you for the five-star review. Roger Chammas rchammas@browningautogroup.com
They are very helpful, honest and professional. They gave us a great information about cars and prices.
They are very helpful, honest and professional. They gave us a great information about cars and prices.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for noting how helpful and professional our team was as you chose your new Mazda CX-5. We’re glad the information on vehicles and pricing made your decision easier and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com
Simple drop off and timely service. Excellent friendly customer service. Kept in contact during the whole service.
Simple drop off and timely service. Excellent friendly customer service. Kept in contact during the whole service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re pleased the drop off process was straightforward and that our team kept you updated throughout your Mazda service. It’s great to hear you felt welcomed by our friendly staff. Roger Chammas rchammas@browningautogroup.com