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Mercedes-Benz of Midlothian

(1,801 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2026 state dealer award
View 10 awards
2026 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (804) 419-5638 (804) 419-5638
Used (804) 419-5506 (804) 419-5506
Service (804) 419-5454 (804) 419-5454

Reviews

(1,801 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Midlothian from DealerRater.

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Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional experience!

Exceptional experience! Nicole was great to work with and Ryan Pulley was amazing. I always have a good experience working with you all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Salesman (Mike) had the cars I wanted to see ready for

Salesman (Mike) had the cars I wanted to see ready for viewing and test drive when I arrived. Process was very straight forward with very little back and forth on pricing. Experience I have come to expect from Mercedes. This was my fifth Mercedes purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service from the beginning and

Excellent customer service from the beginning and wonderful follow up. A truly positive caring experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The service I received was truly outstanding.

The service I received was truly outstanding. I was only there to pick up a key fob and to get a programmed, but I am very impressed with the professionalism. Thanks for making my visit very positive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Our entire experience at Midlothian MB was fantastic.

Our entire experience at Midlothian MB was fantastic. Viktoriya and Martin were knowledgeable, thorough and very friendly. Best car buying experience we have ever had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The purchasing process was easy and efficient.

The purchasing process was easy and efficient. Frank made sure we were well taken care of at all times!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Extremely friendly people.

Extremely friendly people. Very responsive and clearly explained everything. In addition, they got me in and out in a hurry which was important to me. Overall, a great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

All personnel are professional and timely and always

All personnel are professional and timely and always greet me with a smile make me feel welcome

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They made everything so easy and were great to work with.

They made everything so easy and were great to work with. Lots of patience and attention to detail. Also I felt safe to take time to make my decision. A really great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.