Mercedes-Benz of Richmond

I've purchased eleven vehicles in my lifetime, however, working with Ms. Cheryl Bowman at Mercedes Benz of Richmond was by far the most rewarding car experience I've ever enjoyed. She is very professional; courteous and responsive, I cannot thank her enough for the expert assistance she provided throughout the purchasing process!! She is nothing less than a blessing from God!

From my first inquiry about the vehicle and until I left with “my” new car, everyone (sales/reception/finance) at the dealership was responsive, friendly and efficient.

My service advisor, Sherry, is great! Highly recommended. She was able to get my service issue addressed and fixed in a very short period of time.

Patrick could not of been more happy to help me figure out my issue and get it fixed FAST! He was very punctual and was able to answer all of my questions with out hesitation. Very happy customer.

Cheryl Bowman gave great customer service and I am very satisfied with the purchase of my E300, and I particularly love the color which is one of my favorites "Red"

Explanation of the manner of professionalism was extended in a positive and effective way. Commended for the the need for my vehicle to be corrected.

Justin kept me updated for the two days my car was in service and when it was finished let me know ahead of time that I would be receiving an email to pick the car up.

Good Job! We had 2 GL 450 before this one and had wanted to try something different but went around and around with other makes but came back to the quality and service that we have come to expect.

Awesome. I normally take my car to Tysinger in Hampton. Couldn't be seen for nearly 3 week. Mercedes of Richmond got me in the next day. Couldn't be more pleased

This was the best sales experience I've ever had. Professional and painless. Everyone really listened to me, they were attentive to my needs and goals.