Mercedes-Benz of Richmond

The team in the service department is outstanding in scheduling and communication with the customer. Most appreciated!

We were very happy with our experience at Mercedes-Benz of Richmond. Our sales associate was Hakim Gaber and he was very helpful at guiding us through the process.

I had such an incredible experience purchasing my CLE53 from Steven, that I came back and purchased a second vehicle- a GLE53. I am impressed with his ability to understand my needs as a client, and his flexibility to help me with an out of state purchase. Highly recommend!

I am always comfortable taking my car to this dealership for service. I trust them to do a great job in all areas of service. They are attentive to the needs of my car; and they keep me informed of what is happening and when. Bringing in the car and picking it up after service is flawless. The service representative is courteous and attentive. Everyone I encounter during my stay are friendly and welcoming. I really enjoy the quiet of the waiting area, it lets me get my work done while I wait. I found the information being displayed on the wide screens to be interesting and informative.

Was very happy with the fast service I received. Customer service was excellent and solved my problem

Adam was great. He helped me find the right GLS450 when the one we were interested in was sold.

I recently had the pleasure of working with Hakim Gaber at Mercedes‑Benz of Richmond, and it was truly the best car buying experience I’ve ever had. Hakim was an excellent communicator from start to finish. Most of the process was handled quickly and efficiently through just a few text messages and electronic signatures, which made everything incredibly convenient. There was no pressure, no unnecessary back-and-forth, just clear information and prompt responses. What impressed me most was the level of service. After finalizing the paperwork, the vehicle was delivered the very next morning directly to our office in Chesapeake. That kind of professionalism and attention to the customer’s time is rare. If you’re looking for a smooth, modern, and customer-focused car buying experience, I highly recommend Hakim Gaber and the team at Mercedes-Benz of Richmond. It was outstanding service from beginning to end.

Great customer service my second time buying from them awesome company very nice cars will definitely be back

I can't say enough wonderful things about Hakim. He is a breath of fresh air in the car sales arena. He was dedicated to making sure I had a great experience, and very kind and thoughtful.

Hakim was a great salesman made the process very simple and smooth. Helped me pick the right car for me and make the right decision. Definitely coming back to him for my next car!