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Reviews

(38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cadillac Marin from DealerRater.

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I went to the dealership this past Saturday to look at a

I went to the dealership this past Saturday to look at a mustang. Once I arrived, customer service was on point. Long story short, Mol provided the best knowledge and car history. He was honest and open since I arrived. Process was quick and easy. Cadillac Marin worked to get the best pricing and APR for used car financing. Car is driving flawless and without issues. Great job to everyone working here and hope to do more business in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great experience.

A great experience. I really felt respected (not common as a woman shopping for a car solo.) It was totally different and I’m so appreciative. I would highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Victor Diaz and his team at Cadillac of Marin made our

Victor Diaz and his team at Cadillac of Marin made our acquisition of the 2026 Cadillac Lyriq a truly seamless experience. From start to finish, they handled every aspect of the transaction with professionalism and care—including delivering the vehicle and coordinating all logistics flawlessly. While the remote DMV paperwork had a few hiccups (likely tech-related), Victor remained responsive and ensured everything was resolved. Most importantly, he honored every commitment made, which earned our full trust. If you're shopping for a vehicle and value integrity, efficiency, and top-tier service, I highly recommend Victor and his team. They exceeded expectations and made the process refreshingly smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My outstanding experience buying at Cadillac Marin proves

My outstanding experience buying at Cadillac Marin proves an auto purchase transaction doesn't have to mimic a Mixed Martial Arts Cage Match. I was put in touch with Jacob Audiss in Sales and found him to be honest, informative, patient and knowledgeable. Dealing with Jacob was stress free, sort of like chatting with a friend. There was absolutely no high pressure or intimidation. Managers Ivan and Victor were there to work on my behalf to finalize the deal. They too, work hard at making the process easy and comfortable. I found the pricing to be fair for both the new car purchase and the trade value. A five star experience overall, and I cannot find a single flaw in their process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just bought a car from Cadillac Marin and the whole

I just bought a car from Cadillac Marin and the whole experience was incredibly smooth, quick, and stress free. Rami was my first contact and he made the process simple right from the start. He was upfront, professional, and always quick to respond to my questions without any pressure. When it came time to finalize everything, Jacob stepped in and handled the details. He was thorough, easy to work with, and went the extra mile to send me a video of the car and guide me through the process remotely since I was coming from San Diego. By the time I arrived to pick up the vehicle, everything was ready to go. The paperwork was simple, the car was exactly as promised, and I was in and out faster than I expected. If you’re looking for a dealership that makes buying a car feel easy and stress free, I highly recommend working with Rami and Jacob at Cadillac Marin.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Honest single price non commission dealership.

Honest single price non commission dealership. Hassle free buying experience. No bargain. Quick process. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience working with Alex, he was

I had a great experience working with Alex, he was friendly, professional, and helpful. He made the process of trading in my car smooth and stress-free! :)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I Recommend You Ask For Alex He Is The Best You Will Not

I Recommend You Ask For Alex He Is The Best You Will Not Regret It Me and My Wife Found Our Dream Truck For Such A Great Deal!!!!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had a great experience with the team over at Cadillac

Had a great experience with the team over at Cadillac Marin. I spoke with Tony and took me for a couple test drives while explaining every detail of the cars to me. I also spoke with Alex and Victor who were both extremely knowledgeable as well of their products. It made the dealership experience such a welcoming and friendly one, after having been out of the market for so long. I cannot recommend this location enough!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I worked with Alex who was fun to speak with and was

I worked with Alex who was fun to speak with and was willing to assist me when it came to some special requests I had in terms of purchasing the car. When he heard it was my birthday he was kind enough to bring me some cake that was at the office. Later I came back to the dealership another day to fix adjust some paperwork and they offered me free food which was incredibly kind of them. In terms of prices they seem to be pretty fair, and even a little lower than the average for used vehicles. Great experience, would recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.