Reviews
He was very professional, treated me with courtesy and genuine care, because of him I choose the dealership service
He was very professional, treated me with courtesy and genuine care, because of him I choose the dealership service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased our team showed professional courtesy and genuine care during your Volkswagen Tiguan service. Thank you for choosing our service department, and we look forward to assisting you again. Roger Chammas General Manager rchammas@browningautogroup.com
Beau was exceptional to work with. The vehicle offer was very competitive, which is what has us come to the dealership. We would recommend VW TO to anyone.
Beau was exceptional to work with. The vehicle offer was very competitive, which is what has us come to the dealership. We would recommend VW TO to anyone.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting Beau’s exceptional service. We’re pleased the Volkswagen offer hit the mark and that you felt confident choosing us. Your recommendation means a lot. Roger Chammas General Manager rchammas@browningautogroup.com
Great experience It was a pleasant experience, very informative, fast service, overall excellent and friendly staff.
Great experience It was a pleasant experience, very informative, fast service, overall excellent and friendly staff.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear about your pleasant visit. It’s great our team could provide fast, informative service on your Volkswagen while remaining friendly and welcoming. Thanks for sharing your experience. Roger Chammas General Manager rchammas@browningautogroup.com
Victor and Brad were amazing to work with. Can’t thank them enough for getting me into the car I always wanted.
Victor and Brad were amazing to work with. Can’t thank them enough for getting me into the car I always wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that Victor made your experience so positive truly makes our day. We’re glad we could help you find the Audi you’ve always wanted, and we appreciate your kind review. Roger Chammas General Manager rchammas@browningautogroup.com
Jay, Frank and Wes were all helpful and patient with me answering my questions. I received an excellent service. Thank you all!!!
Jay, Frank and Wes were all helpful and patient with me answering my questions. I received an excellent service. Thank you all!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our team was patient and helpful with all your questions during service on your Volkswagen Jetta. Thank you for sharing such a positive experience. We look forward to your next visit. Roger Chammas General Manager rchammas@browningautogroup.com
Friendly, kind, professional, and super helpful My experience with Volkswagen Thousand Oaks was a professional blend of friendly, kind and super helpful employees!
Friendly, kind, professional, and super helpful My experience with Volkswagen Thousand Oaks was a professional blend of friendly, kind and super helpful employees!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our team was friendly, kind, and professional while servicing your Volkswagen Jetta. Thank you for the 5-star review and we look forward to assisting you again. Roger Chammas General Manager rchammas@browningautogroup.com
Very good Service was good. After service follow up was good. John is very good.
Very good Service was good. After service follow up was good. John is very good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know our service team took excellent care of your Volkswagen Passat and our post-service follow-up met your expectations. Hearing that the follow-up was helpful motivates the entire team. Please reach out anytime you need assistance with your Volkswagen Passat. Roger Chammas General Manager rchammas@browningautogroup.com
After a month-long search across Southern California for a certified pre-owned VW ID.4 xxxxxxPlus. I finally found the exact car at Thousand Oaks VW. Called the dealer, scheduled the same-day appointment, and Beau was fantastic—clear, helpful, and professional. Arrived after 4pm and the test drive, application, and loan processing took only a few hours. Smoothest, easiest car-buying experience I’ve had. Highly recommend.
After a month-long search across Southern California for a certified pre-owned VW ID.4 xxxxxxPlus. I finally found the exact car at Thousand Oaks VW. Called the dealer, scheduled the same-day appointment, and Beau was fantastic—clear, helpful, and professional. Arrived after 4pm and the test drive, application, and loan processing took only a few hours. Smoothest, easiest car-buying experience I’ve had. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s fantastic to hear you tracked down the exact certified pre-owned VW ID.4 and that Beau made every step clear and efficient. We’re glad the test drive, application, and loan processing all came together smoothly. Enjoy your new ID.4 and thanks for sharing your recommendation. Roger Chammas General Manager rchammas@browningautogroup.com
Ok. I think the dealer was trying to over charge me on some service items.
Ok. I think the dealer was trying to over charge me on some service items.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Roger Chammas General Manager rchammas@browningautogroup.com
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Roger Chammas General Manager rchammas@browningautogroup.com
About 100 times better than winn Volkswagen Woodland Hills About 100 times better than Winn Volkswagen Woodland Hills, I switched to your dealership because of how bad the service was in Woodland Hills
About 100 times better than winn Volkswagen Woodland Hills About 100 times better than Winn Volkswagen Woodland Hills, I switched to your dealership because of how bad the service was in Woodland Hills
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased our team could provide a stronger experience for your Volkswagen ID.4 after experiencing poor service elsewhere. Thank you for choosing us for your service needs. We look forward to helping you maintain your vehicle. Roger Chammas General Manager rchammas@browningautogroup.com