Reviews
Tristan was awesome, very helpful, very insightful. Made sure we left with a deal that we wanted. I want to recommend him definitely.
Tristan was awesome, very helpful, very insightful. Made sure we left with a deal that we wanted. I want to recommend him definitely.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very courteous, friendly group. Their team reached out to aid me in my search multiple times. Mr Gonzalez went far and beyond any salesman ive ever encountered. Would definitely recommend Kunes Buick to my friends and family.
Very courteous, friendly group. Their team reached out to aid me in my search multiple times. Mr Gonzalez went far and beyond any salesman ive ever encountered. Would definitely recommend Kunes Buick to my friends and family.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for recognizing our team's efforts at Kunes Buick GMC of Oak Creek. We're glad to assist you in finding the right vehicle. Your recommendation means a lot to us.
we honestly had the best experience at Kunes with Angel. he made sure to be extremely thorough with explanations and the process. he helped make sure we found a vehicle within our budget. will definitely be coming back when im in need of a vehicle again!
we honestly had the best experience at Kunes with Angel. he made sure to be extremely thorough with explanations and the process. he helped make sure we found a vehicle within our budget. will definitely be coming back when im in need of a vehicle again!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I don't have a comment at this time. I don't have a comment at this time, I don't have a comment at this time no comment
I don't have a comment at this time. I don't have a comment at this time, I don't have a comment at this time no comment
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your rating. We appreciate your support of Kunes Buick GMC of Oak Creek. Wishing you the best.
Tristan did an amazing job . He found me exactly what I asked for and dealt with my picky self .
Tristan did an amazing job . He found me exactly what I asked for and dealt with my picky self .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Jack worked so hard to help me find the right vehicle! Kunes had 4 cars I was interested in and he spent 5+ hours working with me and facilitated test drives of them all. He listened incredibly well and was ultra patient and respectful. Great sales professional!
Jack worked so hard to help me find the right vehicle! Kunes had 4 cars I was interested in and he spent 5+ hours working with me and facilitated test drives of them all. He listened incredibly well and was ultra patient and respectful. Great sales professional!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Had Tristan set me up with a 2026 gmc Sierra 1500. He really worked on getting the price low for me and the options I needed
Had Tristan set me up with a 2026 gmc Sierra 1500. He really worked on getting the price low for me and the options I needed
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience there Tony was awesome at tunes they work with you to get in what you ask
Wonderful experience there Tony was awesome at tunes they work with you to get in what you ask
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great place for shopping for a new vehicle. Great salesman Enrique made a sweet and smooth buying process. Highly recommended not once did I feel hurried or pressured on my purchase.
Great place for shopping for a new vehicle. Great salesman Enrique made a sweet and smooth buying process. Highly recommended not once did I feel hurried or pressured on my purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recommending Kunes Buick GMC of Oak Creek. We're glad our team made your vehicle buying experience smooth and comfortable. We appreciate your feedback.
I am filing a formal complaint regarding my service experience at Kunes Oak Creek involving my 2021 Cadillac Escalade. My vehicle was kept for nearly a month, and during that time I received little to no communication or updates. My calls were repeatedly routed to a call center, my messages were not returned, and I was given inconsistent and misleading information. When I visited the dealership in person, I was treated with little respect and there was no urgency to assist me. Specifically, Malachi Castro, and Jacob Botica were dismissive and unprofessional in their interactions with me. Despite charging my warranty company thousands of dollars for repairs, I am still experiencing warning indicators on my dashboard related to the same issue they claimed to repair. This raises serious concerns about the quality, accuracy, and integrity of the service performed. This experience has caused significant inconvenience, frustration, and loss of trust. I am requesting immediate review by the General Manager and manufacturer, a full explanation of the repairs performed, and proper resolution of the ongoing issue at no additional cost to me. If this matter is not resolved promptly, I am prepared to pursue further action through the manufacturer, Better Business Bureau, and appropriate consumer protection agencies.
I am filing a formal complaint regarding my service experience at Kunes Oak Creek involving my 2021 Cadillac Escalade. My vehicle was kept for nearly a month, and during that time I received little to no communication or updates. My calls were repeatedly routed to a call center, my messages were not returned, and I was given inconsistent and misleading information. When I visited the dealership in person, I was treated with little respect and there was no urgency to assist me. Specifically, Malachi Castro, and Jacob Botica were dismissive and unprofessional in their interactions with me. Despite charging my warranty company thousands of dollars for repairs, I am still experiencing warning indicators on my dashboard related to the same issue they claimed to repair. This raises serious concerns about the quality, accuracy, and integrity of the service performed. This experience has caused significant inconvenience, frustration, and loss of trust. I am requesting immediate review by the General Manager and manufacturer, a full explanation of the repairs performed, and proper resolution of the ongoing issue at no additional cost to me. If this matter is not resolved promptly, I am prepared to pursue further action through the manufacturer, Better Business Bureau, and appropriate consumer protection agencies.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase