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Hawk Ford of Carol Stream

(517 reviews)
Visit Hawk Ford of Carol Stream
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award

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New (630) 315-0287 (630) 315-0287
Used (630) 480-4271 (630) 480-4271
Service (630) 517-9039 (630) 517-9039

Inventory

See all 352 vehicles from this dealership.

About our dealership

Service center

Phone number (630) 517-9039

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hawk Ford of Carol Stream from DealerRater.

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I came looking for Ford Maverick and found the perfect one. Everyone was friendly and easy to deal with.

I came looking for Ford Maverick and found the perfect one. Everyone was friendly and easy to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled you found the perfect Ford Maverick and that our team made everything smooth and welcoming. If you ever need anything else, Sharon and the rest of our staff are here to help. Thanks again for choosing us!

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They provided a good service and were courteous, helpful and understanding of our needs. Thank you.

They provided a good service and were courteous, helpful and understanding of our needs. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our team for your used Ford Escape Hybrid purchase. We’re pleased our staff provided courteous, helpful service and took time to understand your needs.

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Thanks to Sharon she is friendly knowledgeable and patient very happy with are Ford Edge

Thanks to Sharon she is friendly knowledgeable and patient very happy with are Ford Edge

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review, Laura. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hawk Ford of Carol Stream.

Consumer response

Thank you to Sharon for taking care of us today. She was patient and kind and we are happy with our purchase.

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Super helpful and on top of her game. A pleasure to work with. Highly recommend

Super helpful and on top of her game. A pleasure to work with. Highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing how Sharon’s expertise made your purchase of the used INFINITI Q60 smooth and enjoyable. We’re grateful for your recommendation and wish you many fantastic drives ahead.

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Sharon was amazing highly recommended her for your next vehicle .. Love my Explorer Platinum . Was worth making the trip from Belvedere .

Sharon was amazing highly recommended her for your next vehicle .. Love my Explorer Platinum . Was worth making the trip from Belvedere .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Sharon and for making the trip from Belvedere to choose your Ford. We’re glad to hear you’re pleased with it and that Sharon made your experience worthwhile. Enjoy your new ride and come see us again whenever you need.

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Sharon was very helpful and great to deal with in making the deal on the F150. She was pleasant to work with.

Sharon was very helpful and great to deal with in making the deal on the F150. She was pleasant to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted Sharon made your Ford F-150 purchase both easy and pleasant. Congratulations on your new F-150 and we hope to assist you again in the future.

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Sharon was awesome and very knowledgeable ,I left several dealerships but Sharon held it together and made me happy with my purchase of my F350 .

Sharon was awesome and very knowledgeable ,I left several dealerships but Sharon held it together and made me happy with my purchase of my F350 .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted Sharon’s expertise guided you through your Ford F350 purchase. It’s rewarding to know we stood out among the dealerships you visited. Enjoy your new truck and let us know if we can help in the future.

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They made the experience of buying an out of state vehicle through them easy. Quick process!

They made the experience of buying an out of state vehicle through them easy. Quick process!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted the out-of-state purchase of your Ford F-150 Lightning went smoothly and efficiently. Thank you for highlighting how quick the process was. We look forward to assisting you again whenever you need us.

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Sharon was great to work with, very helpful and quick. Much appreciated, would recommend to others.

Sharon was great to work with, very helpful and quick. Much appreciated, would recommend to others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear Sharon provided such helpful and efficient support. We appreciate your recommendation and look forward to assisting anyone you send our way.

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Sharon was great and super helpful. Second time purchasing a car from her. The process was incredibly quick and straight forward!

Sharon was great and super helpful. Second time purchasing a car from her. The process was incredibly quick and straight forward!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s fantastic to hear you chose Sharon again for a second Ford purchase. We’re glad the process was quick and straightforward. Thank you for trusting our team and enjoy every mile in your new F-150.

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