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Priority Toyota Springfield

(574 reviews)

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Reviews

(574 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Priority Toyota Springfield from DealerRater.

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My tech advisor did a great job explaining repair options and kept me updated on progress throughout! My vehicle was returned on time and is running great!

My tech advisor did a great job explaining repair options and kept me updated on progress throughout! My vehicle was returned on time and is running great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're glad you had a smooth and informative experience with us. See you next time at Priority Toyota Springfield!

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Service center has always been solid for me. Anthony Vargas is a stand out Service Advisor

Service center has always been solid for me. Anthony Vargas is a stand out Service Advisor

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

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Very professiona. Dwayne answered all my questions and his top notch recommendations. I will always rely on his expertise.

Very professiona. Dwayne answered all my questions and his top notch recommendations. I will always rely on his expertise.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ablah, connecting with customers is one of our favorite things about our jobs! Dwayne will be so proud to hear that you trust his recommendations at Priority Toyota Springfield. Thank you for your business!

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Hands down the best car-buying experience I’ve had after owning seven cars. I spent weeks researching on sites like Cars.com and AutoNation and visited multiple dealerships while hunting for a 2026 Tacoma TRD Pro. I ended up back at Priority Toyota of Springfield solely because of Peter Nartey. Peter is warm, genuinely accommodating, and never made me feel pressured, even before I committed to the purchase. He worked hard to save me money by price matching and securing my military discount. It’s rare to find a salesperson who truly balances the needs of the consumer with the business, but Peter does it perfectly. Highly recommend working with him!

Hands down the best car-buying experience I’ve had after owning seven cars. I spent weeks researching on sites like Cars.com and AutoNation and visited multiple dealerships while hunting for a 2026 Tacoma TRD Pro. I ended up back at Priority Toyota of Springfield solely because of Peter Nartey. Peter is warm, genuinely accommodating, and never made me feel pressured, even before I committed to the purchase. He worked hard to save me money by price matching and securing my military discount. It’s rare to find a salesperson who truly balances the needs of the consumer with the business, but Peter does it perfectly. Highly recommend working with him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your Tacoma! We're thrilled to hear Peter made your experience so positive. We’ll be sure to pass along your kind words, and we hope you enjoy your new ride! Thank you from all of us at Priority Toyota Springfield.

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Khayal Aliyev is a well informed advisor that listen to client's concerns. His electronic updates help to make inform decisions. Really appreciate your efforts with this service. Thank you.

Khayal Aliyev is a well informed advisor that listen to client's concerns. His electronic updates help to make inform decisions. Really appreciate your efforts with this service. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your appreciation for Khayal and our team. It's wonderful to know you are kept well informed and your concerns are addressed here at Priority Toyota Springfield. We look forward to serving you again!

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The service team, especially Anthony, is professional and does an excellent job communicating. Will service my Toyota here as long as I have it.

The service team, especially Anthony, is professional and does an excellent job communicating. Will service my Toyota here as long as I have it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Priority Toyota Springfield and for sharing your experience with Anthony and our team. We look forward to servicing your Toyota for many years to come!

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Service department Very welcoming! Mike Nelson was a professional with a touch of kindness. He did responded to my needs and did advise on my future services needed.

Service department Very welcoming! Mike Nelson was a professional with a touch of kindness. He did responded to my needs and did advise on my future services needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ms. Daniels, we're glad to hear about your positive experience with Mike! Thank you for choosing Priority Toyota Springfield and for sharing your feedback! We will pass along your kind words to Mike.

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Great service - I got in and out for my vehicle 55k service. I loved the video link where they show you what they are doing to the vehicle and recommendations for future services.

Great service - I got in and out for my vehicle 55k service. I loved the video link where they show you what they are doing to the vehicle and recommendations for future services.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear from our Priority Toyota Springfield customers! Thank you for sharing your experience. It was our pleasure to assist you!

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Kirk E. was great to deal with. He is knowledgeable and professional. He cares about the customer relationship and will explain anything, ask questions and make the an easy process for the customer. He truly treats people as he would like to be treated. Top rate experience.

Kirk E. was great to deal with. He is knowledgeable and professional. He cares about the customer relationship and will explain anything, ask questions and make the an easy process for the customer. He truly treats people as he would like to be treated. Top rate experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

JJ, thank you for sharing your experience with Kirk and our team! Your support made our day. See you next time at Priority Toyota Springfield!

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it was good and speedy. Brook was very helpful and was attentive to my concerns on my vehicle.

it was good and speedy. Brook was very helpful and was attentive to my concerns on my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Brook provided you with such a wonderful experience here at Priority Toyota Springfield! We look forward to working with you again in the future. Please don't hesitate to reach out if you need any assistance!

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