Reviews
The dealership was just renovated and it looks lovely and we have had a great experience.
The dealership was just renovated and it looks lovely and we have had a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about the renovations and your experience. Our team at Tasca Subaru Yonkers is glad to hear this. Thank you for sharing.
I was having difficulty with my hands free phone/navigation. I stopped by the dealership, and Frankie, who wasn't my sale person, stepped up and volunteered to help me. He was patient, kind and knowledgeable. I appreciate his help and availability.
I was having difficulty with my hands free phone/navigation. I stopped by the dealership, and Frankie, who wasn't my sale person, stepped up and volunteered to help me. He was patient, kind and knowledgeable. I appreciate his help and availability.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Beth! It’s wonderful to hear that our Sales Team went out of their way to assist you. Patience, kindness, and willingness to help is what we strive for here at Tasca Subaru Yonkers. We look forward to continuing to support you with all your vehicle needs.
We can’t thank you enough! Our experience at Tasca Subaru was nothing short of extraordinary—something straight out of a movie. We walked in with the odds stacked against us, but the amazing team (Walter, Roger, Igor, and Naverick) turned everything around and made it POSSIBLE for us to join the Subaru family. I can't believe the tremendous effort, respect, and care the whole team showed us. I will absolutely recommend Tasca Subaru to my family, friends, and anyone who will listen. You all made our transition to the Subaru family so smooth and memorable. Keep up the great work! Thank you again for all your help!
We can’t thank you enough! Our experience at Tasca Subaru was nothing short of extraordinary—something straight out of a movie. We walked in with the odds stacked against us, but the amazing team (Walter, Roger, Igor, and Naverick) turned everything around and made it POSSIBLE for us to join the Subaru family. I can't believe the tremendous effort, respect, and care the whole team showed us. I will absolutely recommend Tasca Subaru to my family, friends, and anyone who will listen. You all made our transition to the Subaru family so smooth and memorable. Keep up the great work! Thank you again for all your help!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The lot is a mess and the show room is dingy grey atmosphere. I leased a Crosstrek from a different dealer years ago and exchanged it at Tasca during the pandemic for a Forester. All was complete via the internet and phone. Just the pickup was in person. With the lease expiring, I tried to do the same thing. Picked the car and completed the deal virtually and only had to come by and exchange the vehicles. It took 3 hours to accomplish this when everything was agreed upon in advance. I offered every piece of information needed to get the paperwork done in advance. The service was awful and I only got any service when I became agitated and the GM got involved. My wife has had similar service at Tasca VW. If Tasca is in the name, don’t go.
The lot is a mess and the show room is dingy grey atmosphere. I leased a Crosstrek from a different dealer years ago and exchanged it at Tasca during the pandemic for a Forester. All was complete via the internet and phone. Just the pickup was in person. With the lease expiring, I tried to do the same thing. Picked the car and completed the deal virtually and only had to come by and exchange the vehicles. It took 3 hours to accomplish this when everything was agreed upon in advance. I offered every piece of information needed to get the paperwork done in advance. The service was awful and I only got any service when I became agitated and the GM got involved. My wife has had similar service at Tasca VW. If Tasca is in the name, don’t go.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We understand your concerns regarding the efficiency of our service during your recent visit, and we appreciate your feedback regarding the conditions of our lot and showroom. At Tasca Subaru of Yonkers, we aim to provide a streamlined process. We encourage you to reach out to us directly so we can discuss this matter further and hopefully improve our customer service going forward. Thank you again for your feedback. Sincerely, The Team at Tasca Subaru of Yonkers
First time i was here wonderful. Today lied about the wait, clocked in early, extra time and extra $. Yet on-line rated as less than usual wait
First time i was here wonderful. Today lied about the wait, clocked in early, extra time and extra $. Yet on-line rated as less than usual wait
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We understand your concerns regarding the wait time and appreciate your feedback. At Tasca Subaru of Yonkers, we strive to provide transparent and efficient service, and we will work to ensure that our wait time information is accurate. If you'd like to discuss your experience further, please don’t hesitate to reach out to us. Your satisfaction is important to us. Sincerely, The Team at Tasca Subaru of Yonkers
Had a wonderful car buying experience at TASCA Subaru! If you are in the market for a new car, you shouldn't even consider talking to anyone but Elijah. Excellent salesman, smart, engaging, knowledgeable, great follow up - well beyond his years in terms of professionalism and salesmanship. Everyone in the dealership was amazing, from Max to Jessica to Claire - you will be well taken care of at TASCA. Love my new Subaru and thank you TASCA family for the way to take care of your clients....truly a pleasure to do business with you!
Had a wonderful car buying experience at TASCA Subaru! If you are in the market for a new car, you shouldn't even consider talking to anyone but Elijah. Excellent salesman, smart, engaging, knowledgeable, great follow up - well beyond his years in terms of professionalism and salesmanship. Everyone in the dealership was amazing, from Max to Jessica to Claire - you will be well taken care of at TASCA. Love my new Subaru and thank you TASCA family for the way to take care of your clients....truly a pleasure to do business with you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic car buying experience at Tasca Subaru of Yonkers. Elijah is indeed a great asset to our team, and we’re glad his professionalism and knowledge made your experience memorable. It's also wonderful to know that our entire staff, including Max, Jessica, and Claire, contributed to your satisfaction. Enjoy your new Subaru, and we look forward to seeing you again soon! Sincerely, The Team at Tasca Subaru of Yonkers
I want to give high marks for a recent service appointment. I had to order the part, and then made the appointment to have it installed. It was a part that had a lifetime warranty I was told, so I was happy with the honesty in which the matter was handled. The service appointment went very smoothly. The service advisor, Charlene Russo, went out of her way to ensure a swift installation and completion of the job. Charlene was fantastic! The other people I spoke to there were also very helpful when I noticed a small issue after the fact, and it was taken care of quickly, and without question! I've always had trouble trusting other dealers' service department, but your service area gets high marks from me. Charlene and the rest of the staff, from parts to installation, were top notch, and will be a big consideration when I'm ready to purchase my next vehicle, and will easily recommend Tasca to others for that same reason Thank you!!!! Carl LaBianco
I want to give high marks for a recent service appointment. I had to order the part, and then made the appointment to have it installed. It was a part that had a lifetime warranty I was told, so I was happy with the honesty in which the matter was handled. The service appointment went very smoothly. The service advisor, Charlene Russo, went out of her way to ensure a swift installation and completion of the job. Charlene was fantastic! The other people I spoke to there were also very helpful when I noticed a small issue after the fact, and it was taken care of quickly, and without question! I've always had trouble trusting other dealers' service department, but your service area gets high marks from me. Charlene and the rest of the staff, from parts to installation, were top notch, and will be a big consideration when I'm ready to purchase my next vehicle, and will easily recommend Tasca to others for that same reason Thank you!!!! Carl LaBianco
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us at Tasca Subaru of Yonkers. We're thrilled to hear that Charlene and our team provided you with exceptional service during your appointment. It's great to know that we were able to address your concerns quickly and honestly. Your trust means a lot to us, and we look forward to assisting you with your future vehicle needs. Thank you for recommending us to others — we can’t wait to see you again! Sincerely, The Team at Tasca Subaru of Yonkers
Very accessible. Very helpful. Needed to go back to review electronics, and was always met with knowledgeable and supportive staff.
Very accessible. Very helpful. Needed to go back to review electronics, and was always met with knowledgeable and supportive staff.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
The salesman was really nice and the final price of the car was very straightforward. Thumbs up there. The finance department, however, misled me as to the conditions of the loan with their partner bank. (The details are too convoluted to get into in a review; suffice it to say I asked direct questions and was given direct answers which turned out to be very wrong.) So I had to spend the next week figuring that out and refinancing the loan with my bank instead of theirs. Overall, a decent experience--I like the car, and the price--but I would suggest that you stick with the financial plan you go in with and don't let them talk you into doing it the way they prefer. That department seemed more interested in getting the deal done quickly than getting it done in my best interest. (The manager called me after seeing my complaint and apologized. He seemed genuinely concerned, and said he would make sure the situation won't happen again to others.)
The salesman was really nice and the final price of the car was very straightforward. Thumbs up there. The finance department, however, misled me as to the conditions of the loan with their partner bank. (The details are too convoluted to get into in a review; suffice it to say I asked direct questions and was given direct answers which turned out to be very wrong.) So I had to spend the next week figuring that out and refinancing the loan with my bank instead of theirs. Overall, a decent experience--I like the car, and the price--but I would suggest that you stick with the financial plan you go in with and don't let them talk you into doing it the way they prefer. That department seemed more interested in getting the deal done quickly than getting it done in my best interest. (The manager called me after seeing my complaint and apologized. He seemed genuinely concerned, and said he would make sure the situation won't happen again to others.)
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
I'm super pleased with my Subaru Crosstrek Hybrid Plug-in! My salesperson, Sonangie Sequi was terrific! She took ample time to explain how the hybrid works, and reviewed all the new features. She very patiently answered all my questions. And even sent me a video to help me learn about my purchase. I am happy and grateful!!
I'm super pleased with my Subaru Crosstrek Hybrid Plug-in! My salesperson, Sonangie Sequi was terrific! She took ample time to explain how the hybrid works, and reviewed all the new features. She very patiently answered all my questions. And even sent me a video to help me learn about my purchase. I am happy and grateful!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car