Reviews
Mr. Sung Lee made my Hyundai Santa Fe Hybrid purchase a
Mr. Sung Lee made my Hyundai Santa Fe Hybrid purchase a great experience. He was extremely kind and patient, providing clear and detailed explanations of all the vehicle’s features and buttons so I could fully understand them. His warm and calm demeanor made the entire process smooth and stress-free, from the car tour to completing all the paperwork step by step with no hassle. I am very satisfied with my purchasing experience with Mr. Sung Lee. Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're glad to hear that Mr. Sung Lee made your Hyundai Santa Fe Hybrid purchase such a positive experience. His dedication to providing clear explanations and ensuring a smooth process is truly valued at Safford Hyundai Fairfax. We appreciate your feedback and hope to assist you again in the future! Enjoy your new vehicle! Sincerely, The Team at Safford Hyundai Fairfax
Things went about as well as I'd hoped.
Things went about as well as I'd hoped. Josh and team were able to save me some money. I do wish that there was a lounge area, though.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Mike! We're pleased to hear that Josh and the team at Safford Hyundai Fairfax were able to help you save money during your visit. We appreciate your feedback regarding the lounge area and will certainly take it into consideration for future improvements. We hope to see you again soon! Sincerely, The Team at Safford Hyundai Fairfax
Busy place!
Busy place! Especially during facilities update. The store is accommodating well - in my view. Joshua and technicians made excellent assessments of the fault and made service recommendations that addressed the fault and preventive maintenance. Thanks to all!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Scott! We appreciate your kind words about Joshua and our technicians at Safford Hyundai Fairfax. It's great to hear that you found our team accommodating and that the service recommendations met your needs. We look forward to seeing you again soon! Sincerely, The Team at Safford Hyundai Fairfax
Good service and customer care.
Good service and customer care. Everything well explained and done quite quickly. Dropped the car at night and next afternoon it was ready I was the 60 miles revision.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My car was finished quickly and in good shape so I could
My car was finished quickly and in good shape so I could be on my way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Excellent Detailed explanation to the lots of questions.
Excellent Detailed explanation to the lots of questions. Kind and patisn't Smart No more Best
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- Overall experience 5.0
- Does recommend this dealer
Thank you for your positive review! We're happy to hear that you had an excellent experience with us at Safford Hyundai Fairfax. Our team is dedicated to providing detailed answers and ensuring our customers feel supported. Your feedback is appreciated, and we hope to see you again soon! Sincerely, The Team at Safford Hyundai Fairfax
I dealt with several people and they were all wonderful!
I dealt with several people and they were all wonderful! Very responsive! They were great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Hyundai Fairfax to be a positive one. Please don't hesitate to reach out if you need anything else.
CJ and Jay were very professional and provided very good
CJ and Jay were very professional and provided very good customer service. They answered questions professionally.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Didn't answer the phone when discussing pricing.
Didn't answer the phone when discussing pricing. Would only text. Piecemealed the pricing instead of providing the total cost for a full picture of service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service.
Excellent service. Alix is top notch. The sole reason I come to the Fairfax location for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write such a great review! We're delighted to hear that you received excellent service from Alix at Safford Hyundai Fairfax. It's great to know that her dedication has made a positive impact on your experience. Our team looks forward to seeing you again for your next service visit! Sincerely, The Team at Safford Hyundai Fairfax