Reviews
Great dealers and great service.
Great dealers and great service. Sultan was great and helped us tremendously. This is the second time we purchased from the dealer and we definitely recommend it.
Great dealers and great service.
Great dealers and great service. Sultan was great and helped us tremendously. This is the second time we purchased from the dealer and we definitely recommend it.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust and support! We're thrilled to hear Sultan provided excellent service and helped make your purchase a great experience. We truly appreciate your recommendation and look forward to serving you again!
Darwin was absolutely phenomenal!
Darwin was absolutely phenomenal! I went into this process expecting to wait until April for my Sequoia, but he went above and beyond from the very beginning. He truly listened to what I wanted and reached out the moment the perfect match arrived—fully equipped with every feature I had been hoping for. The dealership itself has an impressive inventory, and even on a busy day, the entire experience felt smooth and well-organized. Thanks to Darwin’s professionalism, communication, and genuine care, this was hands down the best car-buying experience I’ve ever had. If I ever need another vehicle, this will be my first stop. I can’t recommend Darwin highly enough!
Darwin was absolutely phenomenal!
Darwin was absolutely phenomenal! I went into this process expecting to wait until April for my Sequoia, but he went above and beyond from the very beginning. He truly listened to what I wanted and reached out the moment the perfect match arrived—fully equipped with every feature I had been hoping for. The dealership itself has an impressive inventory, and even on a busy day, the entire experience felt smooth and well-organized. Thanks to Darwin’s professionalism, communication, and genuine care, this was hands down the best car-buying experience I’ve ever had. If I ever need another vehicle, this will be my first stop. I can’t recommend Darwin highly enough!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! We’re thrilled Darwin could exceed your expectations and help you find the perfect Sequoia. Your kind words about our team and inventory mean a lot. We’ll be sure to pass along your praise to Darwin—he’ll be so happy to hear it. We look forward to helping you again whenever you’re ready for your next vehicle!
This dealership is stellar.
This dealership is stellar. My family has bought multiple cars here and we stick with the Toyota brand specifically because of the group here. There is very little turnover, and our star mechanic has been Sterian, who has services multiple cars over many, many years. His intelligence, communication skills, competence, and professionalism are unmatched! Jenny has been our most wonderful interface handling the appointments and communications. She is warm and accommodating, as well as efficient, quite a pleasure to deal with. When she is not available, her colleagues like Regina pick up the mantle and do a wonderful job. Last but not least, Eric has sold us numerous cars, and is the exact opposite of a car salesman. He is a consultant who listens to what we want and offers us multiple options, patiently explaining the pros and cons of each (every decision is a trade-off, there is no such thing as perfection!) He is so amazing to work with when we want to buy a car, that we refuse to even consider another brand.
This dealership is stellar.
This dealership is stellar. My family has bought multiple cars here and we stick with the Toyota brand specifically because of the group here. There is very little turnover, and our star mechanic has been Sterian, who has services multiple cars over many, many years. His intelligence, communication skills, competence, and professionalism are unmatched! Jenny has been our most wonderful interface handling the appointments and communications. She is warm and accommodating, as well as efficient, quite a pleasure to deal with. When she is not available, her colleagues like Regina pick up the mantle and do a wonderful job. Last but not least, Eric has sold us numerous cars, and is the exact opposite of a car salesman. He is a consultant who listens to what we want and offers us multiple options, patiently explaining the pros and cons of each (every decision is a trade-off, there is no such thing as perfection!) He is so amazing to work with when we want to buy a car, that we refuse to even consider another brand.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your continued trust and for taking the time to share such a thoughtful review. We’re honored that your family has chosen Alexandria Toyota for so many years. It’s wonderful to hear that Sterian, Jenny, Regina, and Eric have all made such a positive impact on your experience. We truly appreciate your loyalty and look forward to continuing to serve you and your family for many more years to come!
I backed down a couple of but Mr.
I backed down a couple of but Mr. Shukouri was VERY patient and understanding & that contributed largely to my purchase because he came across as trustworthy and not just interested in a sale.
I backed down a couple of but Mr.
I backed down a couple of but Mr. Shukouri was VERY patient and understanding & that contributed largely to my purchase because he came across as trustworthy and not just interested in a sale.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re glad to hear that Mr. Shukouri’s patience and understanding made a positive difference during your visit. Providing a comfortable, trustworthy experience is very important to us, and we appreciate you choosing Alexandria Toyota for your purchase.
My 2005 Toyota Prius was totaled by my being hit by an
My 2005 Toyota Prius was totaled by my being hit by an unattentive driver so my wife drove us to Alexandria Toyota. We looked at a 2024 Toyota Corolla Crossover. We met with financing and filled out all necessary purchase, insurance and finance forms and I drove the car behind my wife's Volvo 4 hours after entering Alexandria Toyota. Received Outstanding sales and financing help!
My 2005 Toyota Prius was totaled by my being hit by an
My 2005 Toyota Prius was totaled by my being hit by an unattentive driver so my wife drove us to Alexandria Toyota. We looked at a 2024 Toyota Corolla Crossover. We met with financing and filled out all necessary purchase, insurance and finance forms and I drove the car behind my wife's Volvo 4 hours after entering Alexandria Toyota. Received Outstanding sales and financing help!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Jay! We’re so glad to hear that, despite the circumstances, your visit to Alexandria Toyota was smooth and positive. It’s wonderful that our sales and financing teams could help you get into your Corolla Cross so quickly. Enjoy your new vehicle, and thank you for trusting us!
After a poor experience at another area Toyota dealer,
After a poor experience at another area Toyota dealer, Alexandria Toyota was a breath of fresh air! Large facilities with ample amenities, professional, attentive staff, and prompt service all combined to make sure that the next time my car needs work I will go nowhere else.
After a poor experience at another area Toyota dealer,
After a poor experience at another area Toyota dealer, Alexandria Toyota was a breath of fresh air! Large facilities with ample amenities, professional, attentive staff, and prompt service all combined to make sure that the next time my car needs work I will go nowhere else.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re thrilled to hear that Alexandria Toyota provided a refreshing and positive experience after your previous visit elsewhere. It’s great to know our facilities, staff, and service made such a difference. We truly appreciate your trust and look forward to serving you for all your future vehicle needs!
The dealership and Amer in particular were very
The dealership and Amer in particular were very responsive and moved paperwork as fast as possible. We knew what we wanted, they had it, and happily sold it to us.
The dealership and Amer in particular were very
The dealership and Amer in particular were very responsive and moved paperwork as fast as possible. We knew what we wanted, they had it, and happily sold it to us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re glad to hear that Amer and our team were responsive and made the process quick and smooth. We appreciate you choosing Alexandria Toyota and hope you enjoy your new vehicle!
Jenny was an amazing employee at Alexandria Toyota, she
Jenny was an amazing employee at Alexandria Toyota, she is a an outstanding customer service worker. I also get an extraordinary consulting from Henok. All of them are great and helpful. I recommend people get services and by a car at this dealership.
Jenny was an amazing employee at Alexandria Toyota, she
Jenny was an amazing employee at Alexandria Toyota, she is a an outstanding customer service worker. I also get an extraordinary consulting from Henok. All of them are great and helpful. I recommend people get services and by a car at this dealership.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind review, Endu! We’re thrilled to hear that Jenny provided outstanding customer service and that Henok was able to offer exceptional guidance as well. We truly appreciate your recommendation and look forward to assisting you again at Alexandria Toyota!
For Alexander Toyota ⭐️⭐️⭐️⭐️⭐️ I recently
For Alexander Toyota ⭐️⭐️⭐️⭐️⭐️ I recently purchased my new vehicle from Mickey Alexander Toyota, and I couldn't be more pleased with my experience! From the moment I walked into the dealership, the staff made me feel welcome and valued. Mickey himself was incredibly knowledgeable about the vehicles, and he took the time to understand my needs before recommending the perfect model for me. I appreciated how transparent he was throughout the purchasing process—no pressure, just genuine assistance. The finance team was also fantastic, ensuring I understood all the options available to me. They worked hard to get me a great rate, making the financing process smooth and stress-free. I absolutely love my new Toyota and highly recommend Mickey Alexander Toyota to anyone in the market for a new car. Thanks to Mickey and the entire team for making this such a positive experience!
For Alexander Toyota ⭐️⭐️⭐️⭐️⭐️ I recently
For Alexander Toyota ⭐️⭐️⭐️⭐️⭐️ I recently purchased my new vehicle from Mickey Alexander Toyota, and I couldn't be more pleased with my experience! From the moment I walked into the dealership, the staff made me feel welcome and valued. Mickey himself was incredibly knowledgeable about the vehicles, and he took the time to understand my needs before recommending the perfect model for me. I appreciated how transparent he was throughout the purchasing process—no pressure, just genuine assistance. The finance team was also fantastic, ensuring I understood all the options available to me. They worked hard to get me a great rate, making the financing process smooth and stress-free. I absolutely love my new Toyota and highly recommend Mickey Alexander Toyota to anyone in the market for a new car. Thanks to Mickey and the entire team for making this such a positive experience!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review! We’re thrilled to hear how positive your experience was from start to finish. Making our guests feel welcome, informed, and confident in their decisions is always our goal, and it’s wonderful to know Mickey and the entire team delivered on that. We’re especially glad you appreciated the transparency and smooth financing process. Congratulations on your new Toyota, and thank you for recommending Alexandria Toyota—we look forward to seeing you again in the future!
I have been coming here for years.
I have been coming here for years. I' ve only had one hiccup. And Mr. Jack Parsons resolved that for me. Overall, you have friendly, courteous, professional staff.
I have been coming here for years.
I have been coming here for years. I' ve only had one hiccup. And Mr. Jack Parsons resolved that for me. Overall, you have friendly, courteous, professional staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate you coming back to us over the years! Thanks for sharing your experience, and we’re happy Joe Parsons was able to help make things right.
Thanks for the acknowledgement.