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Virginia Auto Outlet

(2,588 reviews)
Visit Virginia Auto Outlet
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed

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(434) 826-4400 (434) 826-4400

Inventory

See all 27 vehicles from this dealership.

About our dealership

At Virginia Auto Outlet (VAO), we’ve solved the biggest frustrations in used car buying. No salespeople, no pressure — just knowledgeable Customer Service Reps who aren’t paid on commission. We offer no-haggle, bottom-line pricing so you know you’re getting the best deal upfront. Every vehicle is inspected, comes with a CARFAX, and meets high standards for safety and reliability. With a huge selection and transparent pricing, VAO is your one-stop shop for a better car buying experience — thousands less, no stress!

Service center

Phone number (434) 826-4400

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(2,588 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Virginia Auto Outlet from DealerRater.

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They were polite, helpful and professional.

They were polite, helpful and professional. Work was done on time. I didn't have to wait long

They were polite, helpful and professional.

They were polite, helpful and professional. Work was done on time. I didn't have to wait long

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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Great people to work with and the staff is there to help

Great people to work with and the staff is there to help and make you satisfied!

Great people to work with and the staff is there to help

Great people to work with and the staff is there to help and make you satisfied!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Virginia Auto Outlet!

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This is our second purchase from VAO and Quincy we had a

This is our second purchase from VAO and Quincy we had a great experience from start to finish in and out in no time!

This is our second purchase from VAO and Quincy we had a

This is our second purchase from VAO and Quincy we had a great experience from start to finish in and out in no time!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're glad to hear that your second purchase from Virginia Auto Outlet was a great experience. It's fantastic to know that Quincy provided you with excellent service and that you were in and out quickly. We appreciate your trust in us and look forward to seeing you again for your next vehicle needs! Sincerely, The Team at Virginia Auto Outlet

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We have bought three vehicles from Sydney and VA Auto

We have bought three vehicles from Sydney and VA Auto Outlet they are the absolute best!

We have bought three vehicles from Sydney and VA Auto

We have bought three vehicles from Sydney and VA Auto Outlet they are the absolute best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We appreciate your trust in Virginia Auto Outlet and Sydney for your vehicle purchases. Your satisfaction means a lot to us, and we’re thrilled to have you as a valued customer. We look forward to seeing you again for your future vehicle needs! Sincerely, The Team at Virginia Auto Outlet

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We went to purchase a vehicle and were very impressed

We went to purchase a vehicle and were very impressed with the quality of the product and the professionalism of the sales team

We went to purchase a vehicle and were very impressed

We went to purchase a vehicle and were very impressed with the quality of the product and the professionalism of the sales team

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with the quality of our vehicles and the professionalism of our sales team at Virginia Auto Outlet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Virginia Auto Outlet

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Nothing much to say except Sidney and the rest of the

Nothing much to say except Sidney and the rest of the staff were very friendly, polite and helped me get the car i wanted.

Nothing much to say except Sidney and the rest of the

Nothing much to say except Sidney and the rest of the staff were very friendly, polite and helped me get the car i wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, James! We're thrilled to hear that Sidney and our team were able to help you find the car you wanted. Your kind words about our friendly and polite staff mean a lot to us at Virginia Auto Outlet. We look forward to seeing you again soon! Sincerely, The Team at Virginia Auto Outlet

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Everyone at the dealership was so nice and easy to work

Everyone at the dealership was so nice and easy to work with and answered all of my questions and help me get the car that I wanted.

Everyone at the dealership was so nice and easy to work

Everyone at the dealership was so nice and easy to work with and answered all of my questions and help me get the car that I wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Ashley! We're thrilled to hear that you had a positive experience at Virginia Auto Outlet. It's great to know our team was able to assist you in getting the car you wanted and that all your questions were answered. We look forward to welcoming you back in the future! Sincerely, The Team at Virginia Auto Outlet

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Very polite, respectful of our time and not pushy.

Very polite, respectful of our time and not pushy. They replaced the batteries in our key fob after we had purchased the truck

Very polite, respectful of our time and not pushy.

Very polite, respectful of our time and not pushy. They replaced the batteries in our key fob after we had purchased the truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! It's great to hear you had a positive experience with us at Virginia Auto Outlet. Our team is committed to being respectful and helpful, and we're glad we could assist you with your truck's key fob. We look forward to seeing you again. Sincerely, The Team at Virginia Auto Outlet

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I think that I would recommend anyone to go and deal with

I think that I would recommend anyone to go and deal with yall because of the honesty

I think that I would recommend anyone to go and deal with

I think that I would recommend anyone to go and deal with yall because of the honesty

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your recommendation and are glad to hear that you valued our honesty at Virginia Auto Outlet. Your support means a lot to us, and we look forward to assisting you and others in the future! Sincerely, The Team at Virginia Auto Outlet

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Thank you Matt and all who helped us through this

Thank you Matt and all who helped us through this process. Great experience with you guys, great staff.

Thank you Matt and all who helped us through this

Thank you Matt and all who helped us through this process. Great experience with you guys, great staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear you had a great experience with us at Virginia Auto Outlet. Matt and the team truly appreciate your recognition. We look forward to assisting you again in the future! Sincerely, The Team at Virginia Auto Outlet

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